Katy Nidd-Harbin Email & Phone Number

London, England, Gb

Harrow, United Kingdom

London Marylebone

Responsible for investigating fraud against the department, by gathering evidence from financial bodies and other sources and preparing case files for prosecution. Responsible for providing an efficient and professional administrative and clerical service to senior manager to facilitate the efficient operation of the team. Investigate fraud against the Department: - Request information from Financial Bodies Resolve queries from internal and external stakeholders Using… Show more Responsible for investigating fraud against the department, by gathering evidence from financial bodies and other sources and preparing case files for prosecution. Responsible for providing an efficient and professional administrative and clerical service to senior manager to facilitate the efficient operation of the team. Investigate fraud against the Department: - Request information from Financial Bodies Resolve queries from internal and external stakeholders Using all of the above to collate case files for prosecution Gathering evidence and typing up reports for case files Updating & maintaining Intelligence database Liaising with Investigators to update progress of files Staff Training Office management and general administration: - Report & document preparation Spreadsheet & database creation Records management Meeting & event planning Show less

Grimsby

Working as part of a team in a busy contact centre providing support, help and advice to customers who use the company’s services. Also responsible for checking compliance of colleagues work to ensure standards and policies are adhered to. Dealing with incoming and outgoing calls to existing and prospective employers Telemarketing Data inputting on MS Word and Excel Providing excellent customer service Account managing General administration Quality… Show more Working as part of a team in a busy contact centre providing support, help and advice to customers who use the company’s services. Also responsible for checking compliance of colleagues work to ensure standards and policies are adhered to. Dealing with incoming and outgoing calls to existing and prospective employers Telemarketing Data inputting on MS Word and Excel Providing excellent customer service Account managing General administration Quality Assurance Show less

Accredited Fraud Specialist, Fraud Investigation, Pass

Extra Mural Certificate, Criminology, Pass With Merit

A Level, Business Studies & English Language

Education record