Katy Baker Email & Phone Number

Seattle, Wa, Us

Greater Seattle Area

Greater Seattle Area

Seattle, Wa

Greater Seattle Area

• Performed as General Manager of Target Store achieving $30 million in annual revenue• Responsible for all operational and business development functions of stores team, including HR, Asset Protection, and Pharmacy• Led a high performing and diverse retail team of over 115 employees, focused on delivering exemplary team culture and client experience• Developed strategies to maximize sales and talent development for multiple districts across Greater Seattle Area; led turnaround of most underperforming store in region• Attained maximum profits, sales, return on investment, market share, guest goodwill, and team member engagement and satisfaction• Spearheaded Executive Talent Development for the District, encompassing nine stores and over 50 executives• Ranked in top 10% of stores for overall store operations; top 5% of stores for payroll and sales achievements• Increased traffic by 8% and increased basket size by 3%; achieved 2.5% sales comp in 2015• Improved total team member satisfaction and engagement by 18%, becoming Number One in Region 100• Recruited as District Executive Leadership Mentor and selected as district training store for new Executive leaders; implemented new mentorship program for district• Reduced expenses by minimizing waste and leverage new recycling programs for Washington district

Seattle

• Positioned as General Manager of $6 million annual revenue store, ranked in Top 5 for sales• Led turnaround of most underperforming store in market, exceeding operational and financial goals• Developed and implemented strategic concepts to aid in financial growth of organization• Implemented new training strategies and tactics to staff and retain in-store personnel• Collaborated with market HR leaders to execute tactics in other market stores

Bakersfield, California Area

• Positioned as General Manager of $45 million per annum Target Store; oversaw three Target locations for six months• Responsible for overall operations and development of stores team across human resources, asset protection and pharmacy• Led a high functioning retail team of over 175 team members• Drove strategies to achieve maximum sales, return on investment, market share, client loyalty and personnel development within the region• Led Executive Talent Development initiatives for the district across nine stores and more than 50 executives• Ranked in Top 20% of stores for overall store operations; Top 5% of stores for payroll and sales achievements• Appointed as District Training Sponsor and selected as district training store for new Executive Leaders

Bakersfield, California Area

• Managed and led in all aspects of operational excellence through the maintenance of accurate in-stocks and shortage culture support• Ensured maximum replenishment efficiency by scheduling and delegating responsibilities to leaders and team members• Aided in the recruitment, hiring and induction of entire store team; planned and executed training programs to develop and upskill employees• Created succession planning strategies, managed performance evaluations and corrective active processes• Developed, implemented and executed Fourth Quarter staffing and sales framework• Achieved promotion twice in pay grades• Recruited as District Executive Trainer for all new Guest Experience hires; served as District Logistics Captain

Spokane, Washington Area

• Recruited, trained, mentored and supervised one employee• Increased client base by 10% in residential pool and spa services, repairs, and installs of all major pool equipment• Encouraged and supported owner in adopting new online marketing; created company website