Gurpreet Kaur Email & Phone Number

United States

• Responsible for CEO’s calendar and Travel Management. Preparing agenda for Leadership meetings (internal and external); transcribing minutes of the meetings for review and following up on the action points.
• Providing management support and solutions to the CEO by following up on current issues.
• Assessing existing processes, identifying gaps and suggesting improvised solutions in current processes and organizational procedures for optimized efficiency and… Show more
• Assessing existing processes, identifying gaps and suggesting improvised solutions in current processes and organizational procedures for optimized efficiency and productivity.
• Assisting the leadership in decision making, overseeing strategic business initiatives from development through successful execution under the guidance of senior leadership and departmental heads.
• Establishment and maintaining relationships with internal team (IT, Finance etc.) and external vendors.

• Understand employee request by active comprehension and probing contacting HR via email, chat, and web forms.
• Visualize process and product cycle to understand any gap or exception processing.
• Provide explanation and reasons for requests pending or that cannot be processed.
• Assist employees globally in resolving requests and following up with other units.
• Share feedback and observation with Managers and Unit Heads on process and product improvement.
• Work with… Show more

• Organized memorable and exquisite travel itineraries and vacations for high-level clients and business executives.
• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
• Actively listened to customers' requests, confirming full understanding… Show more
• Actively listened to customers' requests, confirming full understanding before addressing concerns.. Show less

• Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
• Studied and researched the India market maximize outreach and product sales.
• Handled the entire marketing and advertising for launch of the service, while ensuring a timely launch.
• Organized the press release for the launch through various media channels.
• Organized tracking documents detailing assignments, in-progress work and completed project milestones.
• … Show more

• Responsible for recruitment of Consultants & Advisors for promotion of Life Insurance Policies
• Achieved targets by managing team lead generation, sales execution, and target achievement
• Established meeting with customers for creating awareness of products and their benefits
• Maintained database and list of appointments of advisors with customers
• Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process… Show more
• Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.

• Responded to customer inquiries and concerns within set deadlines.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Assured excellent customer satisfaction as part of the commitment to providing exceptional customer service
• Developed community reputation through commitment to customer satisfaction and strong client relationships.
• Assisted team leaders with operational and supervisory issues as a… Show more
• Assisted team leaders with operational and supervisory issues as a floor support. Show less

• Manned check-in counters for departing passengers and VIP's, including check-in, re-routing and re-booking customer flights, along with luggage check-ins.
• Assisted passengers by answering questions, provided directions, or attended to their other needs. This included helping passengers with inquiries about delayed or lost baggage as well.
• Delivered high levels of customer service to passengers and those travelling through the airport.
• Inspected runways and taxiways, airfield… Show more
• Inspected runways and taxiways, airfield lighting, parking aprons, hangars, fuel storage areas and perimeter fences and gates for hazardous aviation conditions.
• Provided for servicing, maintenance and protection of aircraft while away from hometown. Show less

Bachelor Of Commerce - Bcom

Education record