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Kauthar Jacobs is listed as Virtual Customer Service Associate at Amazon | She's a Go-Getter | She Who Exceeds Expectations | Information Technology Enthusiast | Great Things Never Come From Comfort Zones at Amazon, a with 500669 employees, based in City of Cape Town, Western Cape, South Africa. AeroLeads shows a matched LinkedIn profile for Kauthar Jacobs.
Kauthar Jacobs previously worked as Virtual Digital Customer Service Associate at Amazon and Assistant Database Administrator at Perlego. Kauthar Jacobs holds Business Administration And Management, General, 12 from Rockview Community Learning Centre.
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My work and academic experience have taught me valuable lessons like; customer focus, professionalism, punctuality, adaptability, teamwork, communication, computer skills (MS Office, Internet, Email, Programming, Troubleshooting, etc), problem-solving, and multi-tasking to only mention a few.
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City Of Cape Town, Western Cape, South Africa
This position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
South Africa
The position held includes a form of direct marketing using databases of customers or potential customers to generate personalized communications in order to promote a product or service for marketing purposes.
Cape Town, Western Cape, South Africa
The following duties involve assisting someone with a disability on a daily basis. Managing and distributing information within an office via memos, & emails. Answering phone calls and maintaining files. Updating daily reports and statistics. Preparing beverages and meals during breaks.
Cape Town, Western Cape, South Africa
Conducting telephonic surveys or interviews, explaining objectives and procedures to interviewees. Compiling and recording data from interviews and surveys. Deal with unpleasant, angry, or discourteous individuals. Identify and report problems in obtaining valid data.
Cape Town, Western Cape, South Africa
Assist in achieving store sales, goals, and targets. Providing excellent customer service, product knowledge, and positive selling. Merchandising, folding & packing. Keeping track of customers’ orders and updating them thereof, also always being available and reliable to customers, colleagues, and managers.
South Africa
Responsible for handling calls from new and existing customers regarding a variety of requests. Using my knowledge of products and services as well as great customer service skills, I address issues, provide support, and offer information, as needed to keep customers satisfied and retain business.
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Activities and Societies: Glee Club Social Club
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Kauthar Jacobs works for Amazon.
Kauthar Jacobs is listed as Virtual Customer Service Associate at Amazon | She's a Go-Getter | She Who Exceeds Expectations | Information Technology Enthusiast | Great Things Never Come From Comfort Zones at Amazon.
Kauthar Jacobs is based in City of Cape Town, Western Cape, South Africa while working with Amazon.
Kauthar Jacobs has worked for Amazon, Perlego, Mindshift Club, Customer Care Solutions, and Country Road Group.
Kauthar Jacobs's colleagues at Amazon include Ahmed Mahdy, Fathima Niloopher, Rajesh Gyawalee, Fatin Diyana, and Dysiah Bell.
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Kauthar Jacobs holds Business Administration And Management, General, 12 from Rockview Community Learning Centre.
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