Ravi S M Email & Phone Number

Dubai, United Arab Emirates

•Position: Dedicated Relationship Manager at Creative Zone, a business set-up advisory firm in Dubai, UAE.•Team: Leads a team of Associates, enhancing efficiency in day-to-day tasks and client interactions.•Expertise: Vast knowledge of company set-up in multiple jurisdictions, including DED Dubai, DED Abu Dhabi, RAK ICC, SHAMS, FCCFZ, SPC, MEYDAN, DMCC, KSA and QATAR.•License Amendment: Well-versed in the amendment of licenses, ensuring clients can adapt to changing business needs seamlessly.•Visa Services: Handles all types of visas, including employment visas, partner/investor visas, golden visas, and dependent visas.•Client-Focused: Demonstrates dedication to fostering and managing client relationships, providing top-notch service.•Business Acumen: Balances interpersonal skills with a deep understanding of the local business landscape in the UAE.•Team Management: Effectively manages and collaborates with the team to achieve common goals.•Adaptability: Navigates the intricacies of different jurisdictions and visa types, adapting to the evolving business environment.•Continuous Learning: Open to seeking advice and guidance, showcasing a commitment to ongoing professional development.

Dubai, United Arab Emirates

• Managed daily operations of a retail store during assigned shifts.• Oversaw employee schedules, task assignments, and productivity.• Responsible for financial aspects, including cash handling and bank deposits.• Played a key role in training and integrating new team members.• Addressed customer and employee concerns, ensuring a smooth workflow.

Dubai, United Arab Emirates

• Customer Engagement: Interact with customers in a friendly and informative manner to understand their needs and provide solutions.• Product Knowledge: Stay up-to-date on the latest telecom products and services offered by Du to effectively communicate features and benefits to customers.• Sales Transactions: Process sales transactions accurately, ensuring a smooth and efficient experience for customers.• Achieve Sales Targets: Work towards achieving individual and team sales targets by actively promoting Du products and services.• Upselling and Cross-Selling: Identify opportunities to upsell or cross-sell additional products and services based on customer requirements.• Handle Inquiries: Address customer inquiries, resolve concerns, and provide information on Du's offerings, billing, and policies.• Maintain Visual Merchandising: Ensure that the retail store is visually appealing by organizing and maintaining product displays and promotional materials.• Inventory Management: Assist in managing inventory levels, conducting stock checks, and informing management of any discrepancies.• Customer Education: Educate customers on the use and benefits of telecom devices, plans, and services, ensuring they make informed decisions.• Team Collaboration: Collaborate with colleagues and store management to achieve common goals, share insights, and contribute to a positive work environment.