Kavya Shetty Email & Phone Number

I am a Data Analyst with a PGDM degree in Business Analytics from Jagdish Sheth School of Management. I have a passion for applying data-driven insights to solve real-world problems and create value for businesses.My most recent experience was at Smollan India Private Limited, where I collected, analyzed, and interpreted data to provide actionable insights and support strategic decision-making within the organization. I utilized statistical methods, data visualization, and domain expertise to deliver high-quality reports and presentations. Prior to that, I worked as an Analyst at HCL Technologies for over two years, where I worked with senior analysts in debugging SIP messages and analyzing cause codes. Proposed & automated the daily Job Running process and reduced the cycle run time by 30%. Significantly streamlined complaint resolution, achieving a 25% reduction in reported issues. Conducted quality assurance checks on data to ensure accuracy and completeness. Created documentation and standard operating procedures for analysis processes. Trained and mentored 10+ new hires and facilitated their understanding of the tools.I have strong skills in problem-solving, critical thinking, and Microsoft Office, and I am eager to learn new tools and techniques to advance my career as a data analyst. I am always motivated by challenging and meaningful projects that can make a positive impact on the world.