Kay E. Email & Phone Number

East Sussex

East Sussex, United Kingdom

Solely responsible for logging and allocating facilities tasks for County Hall and corporate sites across East Sussex in line with SLA's. Managing processes for new starts across all sites of East Sussex County Council.

East Sussex

Handling over 150+ calls per day offering product advice and troubleshooting to customers. Escalating complaints in line with company procedure. Managing order completion processes.

East Sussex

Front of house representive greeting guests and customers, and directing to relevant department. Managing all calls in coming to the showroom from customers and suppliers. Dealing with complaints for all aspects of customer care.

East Sussex

Handled over 200+ calls per day from drivers, managing driver allocation and patient emergencies. Liaised with Clinicians to manage issues with patients being late or as "no show" for clinic / hospital appointment. Managed a team of four, allocating transport to meet the ever-changing needs of the patients. Making decisions proactively and quickly to deal with "crisis situations".

London, United Kingdom

Managed upkeep and maintenance of office. Front of house representative for guests. Arranged and hosted meetings to deal with property requirements. Produced documentation and correspondence via audio dictation. Supported staff and management with IT issues and procurement.

London, United Kingdom

Commendable typist via audio dictation, consistently met daily targets. Dealt with all customer queries efficiently and following company process. Prepared all documentation for financial audit.

London, United Kingdom

Handled all correspondence via audio dictation for Senior Surveyors and their teams. First line IT support for all office equipment and software issues. Managed facilities, including all suppliers of office equipment. Front of house, greeting guests and dealing with incoming queries to management.

London, United Kingdom

Managed extensive international travel arrangements for Executives. Developed supplier management procedures for external venue hire and expenses.

Edinburgh, United Kingdom

Integral part of Marketing team that gained an Industry Award for Name Change Project. Led project stream for the rebranding of marketing collateral for the whole University. Managed compliance and communicating brand guidelines. Project management of marketing collateral to ensure it was delivered on time and within budget. Liaison between stakeholders and suppliers to ensure support for student recruitment. Ambassador for University at meetings and external events aimed at raising University profile.

Edinburgh, United Kingdom

Managing day-to-day itinerary of Property Care Services Manager. Liaison between Operatives and external contractors regarding supply of materials. Processing orders and invoices to contractors. Logging emergency calls from Council properties in line with SLA's.

Edinburgh, United Kingdom

Executive support to Senior Investment Managers and Directors. Processed high levels of property deeds documentation, consistently meeting deadlines for delivery. Managing day-to-day diaries of all Executive Directors to meet business need. Prepared Fund Reporting for senior management meetings. Offered admin and management support to Investment Committee.