Kayla Hagan Email & Phone Number

Minnetonka, Minnesota, United States

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

• Social Media Marketing
• Manage the Skyline blog for appropriate content, quality, and SEO value (all edits, images, links and offers), scheduling blog publishing, approving comments, finding posts through communication and contacts with.
• Promote new blog posts via Twitter, Facebook, LinkedIn, and more
• Load up pre-scheduled tweets via Hootsuite,
• Manage Skyline Facebook page – updating info, pictures, answering customer questions
• Arrange and schedule syndication with other websites the ongoing reuse of Skyline blog content

Minneapolis, MN

• Provide exemplary service and recommend best purchase choices to a diverse customer base
• Contribute to team success in achieving sales goals on an ongoing basis
• Demonstrate excellent interpersonal and leadership skills through training and mentoring of new employees
• Manage POS transactions

Eagan, MN

• Managed and coordinated companywide internal launch campaign of Firm Central with Time & Billing to increase channel awareness and encourage customer engagement
• Redesigned product marketing collateral from ad campaign to provide unified message to sales teams and customers to drive awareness
• Coordinated with Creative services and media teams to ensure placement of digital and print ads
• Developed and implemented transactional email campaign to facilitate engagement sent to new customers as a tactic to achieve retention
• Created and managed companywide internal resource product pages utilized by sales teams for educational and training purposes
• Managed direct mail campaign through IBM Unica reaching 2,680 customers

Greater Minneapolis-St. Paul Area

• Created email marketing templates sent to customer base of 2,000
• Improved open rate of email marketing templates to above industry average
• Contributed to team success in achieving sales goals on an ongoing basis
• Demonstrated excellent communication and interpersonal skills, interacting with broad customer base
• Facilitated social media interaction through Facebook, Instagram, Pinterest
• Acted as primary point of contact to 150 customers for event planning

Hopkins, MN

• Managed and coordinated nationwide marketing program for a new to market consumer product via Survey Monkey, Email, phone and personal contact
• Approved reimbursement for participants upon meeting program requirements.
• Organized data taken from Survey Monkey, Google Docs into weekly spreadsheets producing actionable data
• Participated in consumer focus groups by gathering responses and key takeaways
• Acted as primary point of contact to 200 participants throughout program
• Maintained detailed weekly reports of field testing and survey results

Bachelor Of Arts (B.A.), Marketing Management

Activities and Societies: Member of UST Cross Country and Track & Field teams, Academic All-American, 7X NCAA All - American, National.

Marketing

London Business Semester Program September 2013 - December 2013