Kayla Hoff Email and Phone Number
With a background in front desk and guest service, pharmacy technician, and hospital work, I bring a unique blend of customer service, medical knowledge, and administrative expertise to any role. My proficiency in software, leadership abilities, and training experience further demonstrate my value as a versatile and capable team member.Skills and Experience:• Medical Customer Service: Experience in front desk and guest service roles, providing exceptionalcustomer service to patients and visitors.• Pharmacy Technician: Proficient in assisting pharmacists with prescription processing, inventorymanagement, and maintaining patient records.• Hospital Experience: Knowledge of medical terminology, HIPAA regulations, and experience in ahospital setting.• Communication Skills: Strong interpersonal and communication skills, ensuring effective andempathetic communication with patients and healthcare professionals.• Data Entry and Scheduling: Experience in data entry, filing, and medical scheduling, ensuringaccuracy and organization of patient information.• Proficient in Microsoft Word and other software.• Leadership and Staff Training: Experience in leadership roles and training staff members in customer service and medical office procedures.• Personal Assistant: Experience in providing administrative support, managing calendars, andcoordinating appointments.• Multi-Line Phone Systems: Proficient in handling high call volumes and providing professional phoneetiquette.• Medical Records and Clerical Tasks: Experience in maintaining medical records, performing clericaltasks, and ensuring confidentiality.
Focus Care, Inc.
View- Website:
- focuscares.com
- Employees:
- 54
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Remote Member Service RepresentativeFocus Care, Inc. Jan 2022 - PresentWoburn, Massachusetts, United StatesAs a Member Service Representative at Focus Care, I handle various tasks such as scheduling,appointment confirmations, training new staff, faxing authorizations, managing Excel spreadsheets, data entry, maintaining patient charts, and processing insurance applications. -
Unit SecretaryDecatur Memorial Hospital Feb 2018 - May 2020Decatur, Illinois, United StatesDuring my time in the hospital, I supported medical staff with various tasks, interacted with patients, assisted in patient care, managed medical records, and ensured a comfortable and efficient hospital experience for patients and their families. -
Front Desk StaffCountry Inn & Suites By Radisson Jul 2016 - Feb 2018Decatur, Illinois, United StatesAs a Front Desk and Guest Service representative, I welcomed guests, managed check-ins and check-outs, handled reservations, provided information about the hotel amenities, and ensured a pleasant stay for all guests. -
BartenderRocco'S Pub Jan 2015 - Mar 2016Decatur, Illinois, United StatesWhile bartending, I was proficient in efficiently opening and closing the bar, managing the cash register with precision, maintaining stock levels to ensure a well-stocked bar, expertly mixing and serving a variety of drinks to meet customer preferences, and overseeing all aspects of bar operations to provide exceptional service. -
Customer Service Sales RepresentativeIllinois Title Loans Inc Dec 2012 - Jun 2014Decatur, Illinois, United StatesManaged the title loan application process with efficiency, conducted sales calls to promote services, handled collection and courtesy calls to maintain customer relationships, expertly opened and closed the store, and managed repossession procedures, demonstrating a comprehensive understanding of the sales cycle and customer service. -
Home Health AideAddus Homecare Aug 2011 - Jul 2012Decatur, Illinois, United StatesManaged the comprehensive care of elderly individuals, attending to their diverse needs with compassion and professionalism, while also providing reliable transportation services to ensure their well-being and comfort. -
Front Desk StaffHampton Inn And Suites Jan 2011 - Jul 2011Decatur, Illinois, United StatesAs a Front Desk and Guest Service representative, I welcomed guests, managed check-ins and check-outs, handled reservations, provided information about the hotel amenities, and ensured a pleasant stay for all guests. -
Personal AssistantAll Windows Direct Apr 2010 - Jan 2011Decatur, Illinois, United StatesHandled various administrative tasks as a Personal Assistant at All Windows Direct, including efficiently managing incoming calls, scheduling appointments, and overseeing store operations with precision and attention to detail. -
Medical ReceptionistCsl Plasma Jan 2010 - Jan 2011Decatur, Illinois, United StatesIn my role as a Reception Technician at CSL Plasma, I conducted donor screenings, took vital signs, performed finger sticks, administered screening questionnaires, and ensured a smooth donation process for our donors. -
Pharmacy TechnicianThe Medicine Shoppe Jun 2007 - Jan 2010Decatur, Illinois, United StatesWorking as a Pharmacy Technician, I assisted pharmacists in preparing and dispensing medications, managed inventory, processed prescriptions, provided customer service, and maintained a clean and organized work environment.
Kayla Hoff Education Details
Frequently Asked Questions about Kayla Hoff
What company does Kayla Hoff work for?
Kayla Hoff works for Focus Care, Inc.
What is Kayla Hoff's role at the current company?
Kayla Hoff's current role is Customer Service Representative.
What schools did Kayla Hoff attend?
Kayla Hoff attended Meridian High School.
Who are Kayla Hoff's colleagues?
Kayla Hoff's colleagues are Melissa Ligues, Rebecca Barron, Marachi Divine Omeka, Toni Johnson, George Williams, Abdinasir Elmi, Katie Hileman.
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Kayla Hoff
Bellevue, Wa2uber.com, msn.com1 +120871XXXXX
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2ccri.edu, aipso.com
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Kayla Hoff
Poquoson, Va
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