Facilitated sprint planning, backlog grooming, and daily stand-ups to ensure continuous delivery of high-priority features. Supported Agile ceremonies and coached team members on Agile best practices to maintain workflow efficiency.Identified potential project risks during development, proposed mitigation strategies, and communicated risks to stakeholders, reducing project delays and ensuring a 95% on-time delivery rate.Engaged with stakeholders at various levels, conducting interviews, workshops, and surveys to validate requirements and expectations. Ensured consistent communication and feedback loops to maintain project alignment with business goals.Conducted in-depth gap analysis to identify inefficiencies in existing business processes. Proposed and implemented process optimization solutions, improving operational efficiency by 20%.Played a key role in system integration projects, working closely with IT and development teams to ensure smooth transitions. Managed User Acceptance Testing (UAT), verifying that the system met functional and non-functional requirements.Created comprehensive Business Requirement Documents (BRDs), functional specifications, and process flow diagrams. Maintained all project documentation in SharePoint to ensure accessibility and alignment with ongoing updates.

Requirement Gathering: Conducted interviews, surveys, and JRP sessions to gather business requirements, working closely with business users and subject matter experts (SMEs).User Stories & Personas: Developed user stories and personas, breaking down complex business needs into actionable requirements for development teams.Sprint Planning & Product Roadmap: Assisted in sprint planning, creating a product roadmap based on backlogged and new requirements. Provided recommendations for process improvements.Process Improvement & Reporting: Created inventory management and reporting dashboards using Excel in SharePoint, improving workflow efficiency by 15%.Stakeholder Interaction: Interacted with stakeholders to define project scope and facilitated content reviews, ensuring alignment with business objectives.