Kayla Monroe Email and Phone Number

- Manage diverse portfolio of Section 42, Section 8, and Rural Development properties that include HOME and PBV layering to ensure compliance with all applicable federal and state regulations- Ensure initial, interim, and annual certifications all meet compliance requirements- Train new property managers at affordable properties on compliance components of the applicable funding source - Prepare for file reviews and provide necessary documentation to investors, clients, and regulatory offices - Create training materials and program for various staff members- Track changes to compliance regulations to ensure clients' assets are protected- Uphold Oakbrook Corporation's core values of Ethical, Professional, Collaborative, and Family

- Revamped curriculum for First Time Home Buyer Education course and instructed the class to primarily low income households purchasing their first home- Managed single family home rehabilitation projects for low income households receiving assistance through AHP, HOME, CDBG, and RD funds- Managed rental units for low income households owned by Couleecap- Ensured that all aspects of funding requirements were being complied with by completing file reviews and preparing for reviews by funding agencies - Upheld Couleecap, Inc's mission statement of "Couleecap fights poverty and promotes self-sufficiency, economic development, and social justice. We are People Helping People, and every day our actions make a difference in the lives of people and families throughout the Coulee Region."

- Worked with several organizations to write strategic plans and reports based off community assessments- Collected, cleaned, geo-mapped, and analyzed data using PolicyMap - Facilitated and lead community meetings (agenda setting, meeting taking, facilitating, setting up logistics, etc.)- Built relationships with members of diverse backgrounds, including public and private stakeholders

- Supervised and managed care of children ages three months to 12 years old - Planned activities to keep children of all levels engaged- Maintained CPR/AED certification

- Provided exceptional customer service by performing duties as cashier, logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets- Performed merchandise-related activities to ensure merchandise presentation guidelines were met- Ensured compliance with company policies, procedures and practices; and supported company loss prevention efforts.