Kayla Gilbert Email & Phone Number

Bentonville, Ar, Us

Remote

👉 Responded to emails and phone calls, ensuring timely and professional communication with clients and colleagues.👉 Scheduled meetings and managed managers' calendars, ensuring efficient use of time and resources.👉 Booked travel and accommodations, ensuring seamless arrangements for business trips and conferences.👉 Maintained a contact list, updated regularly to ensure accurate and up-to-date information.

As a leader in software and data quality engineering services, Ultranauts has established a track record of partnering with both large enterprises and hyper-growth startups across a wide range of industries. Whenever our teams have been benchmarked vs. global consulting firms, we’ve delivered measurably superior results in terms of improving software and data quality, reducing business risk, and freeing up internal engineering, analytics and data science teams.I was hired through Ultranauts' neurodiversity training academy to perform quality assurance testing for both large enterprises and hyper-growth startups across many industries. 👉 Assessed test automation would have the greatest business impact, set up a test automation framework and governance process, and executed 100-day testing blitzes. 👉 Planned testing schedules and strategies that aligned with project scopes and delivery timeframes. 👉 Developed and implemented testing tools such as in-house automated suites to continuously test new code and authored content for Wiki pages for internal learning. 👉 Tested system modifications to prepare for production implementations. 👉 Updated automated test scripts to ensure version integrity. 👉 Communicated testing results to internal and external stakeholders to drive process improvements.

Fort Smith, Arkansas Area

👉 Served in multiple fractional roles within e-commerce businesses, providing customer service and support, handling scheduling, invoicing, and data entry, managing social media, and creating web pages/content for e-commerce product pages. 👉 Completed website and code audits, and mobile app UI/UX accessibility testing, and managed projects via Trello.

Pensacola, Florida Area

👉 Guided team members to deliver exceptional customer service, accurate orders, hot food, and speedy delivery. 👉 Maintained a clean and organized store to ensure prompt and delightful customer service. 👉 Ensured staff followed health department compliance requirements for safe food handling and handwashing. 👉 Steered staff during rush hours, holidays, and community events to maintain poise and customer focus while multi-tasking and operating in a high-pressure environment. 👉 Raised politeness and speed of service scores by 15% by focusing on customer feedback and collaboration.