Kayla Moreno Email & Phone Number

Hanover, Md, Us

Menlo Park, Ca, Us

As the operational lead for the Design Learning & Development team, I directed operational and data aggregation strategy for all design-wide onboarding and continued education programs. My work focused on driving efficient, scalable, and data-driven logistical processes, advocating for diversity, equity and inclusion in all program decisions, and cultivating people-centered learning experiences for Design at Meta community members.⚬ Led and executed highly complex operations and technical support for global design onboarding programs, and delivered a world-class design onboarding experience to 4000+ Product Designers, Content Designers, UX Researchers, Design Program Managers, and other various design and creative roles within the Design at Meta community over my tenure⚬ Ensured design education learners received a high quality, relevant and globally consistent design onboarding experience by independently creating and launching a customizable learner agenda that dynamically displays a learner’s exact list of instructor-led and self-guided classes based on their start date, employment type, career track, role and time zone ⚬ Managed weekly operational support requests for new and existing design education programs by managing three program coordinators, conducting consultations and assessments, and engaging with learning partners⚬ Created and implemented a standardized operational model of learner enrollment, communications, technical support and facilitator management for Design at Meta’s two largest programs⚬ Served as a lead committee member for Design at Meta’s annual Design Operations Summit and the Pride@Design and APIs@Design employee resource groups⚬ Utilized HTML/CSS skills to develop and maintain 10+ internal wikis, equipping the 5000+ Design at Meta community centralized resource hubs to access the most updated and accurate information on critical education and development opportunities

Menlo Park, Ca, Us

Chicago, Illinois, Us

⚬ Led operations for Design at Meta’s biweekly onboarding program for all new hires including full-time employees, interns and contractors by managing all enrollment, communication, and logistical operations for the program's biweekly occurrence.⚬ Managed relationships, schedulings and technical support for 300+ volunteers, including members⚬ Served as the primary point of contact for new hires, hiring managers, recruiters and learning education partners

Us

Managing all front desk services for the company's HQ office, I checked-in office guests, including clients and business partners, maintained a clean and professional office space, and ensured all business operations ran smoothly.

Sacramento, Ca, Us

Working closely with the company Business Manager, I provided holistic support to the client management team of 15 by liaising with external vendors, managing front desk operations, and ensuring a well-stocked kitchen and office supply inventory.My daily tasks included the following - greeting visitors, processing mail and package deliveries, facilitating IT support requests, bank runs, assisting the President with client contracts and travel arrangements, creating a daily financial report of accounts receivables, preparing and sending out invoices to clients via email and mail, and other business management processes.

"In the ongoing attempt to serve and interact with the Pilipino community, the Pilipino American Alliance stands to promote a network of social support through the encouragement of political struggle, academic excellence, and cultural awareness while celebrating cultural diversity."I oversaw the operational planning and execution of PAA's 41st annual theatrical production, Pilipino Cultural Night (PCN), and led the PCN Creative Team, which was made up of logistical, performance, and stage directors, in creating a positive and impactful performance experience for the performance cast and the community. In addition to the PCN Creative Team, I worked closely with PAA Board members, Zellerbach Auditorium staff, and various stakeholders to secure financial and production resources for PCN.Successes included producing a sold-out show with an attendance of over 1000 audience members, maintaining retention rates of 100% of the PCN team and 95% of the performance cast, and reducing overall production costs by 20% by implementing multiple cost-saving strategies.

Design software: Google DrawingProjects:#downcrew Dance Team - Spring 2017 Apparel

Dublin 16, Ie

In shadowing the multidisciplinary clinical team and general hospital staff during team meetings, individual patient evaluations, and patient group activities, I had first-hand exposure to how different healthcare professionals provide person-centered patient care and treatment to older persons and adults with neuropsychiatric disorders. For my final internship project, I designed a questionnaire that assessed the level of knowledge and understanding of nursing staff on Huntington's disease and related treatments. Through extensive research on Huntington's disease and proper questionnaire design, hospital data analysis, and questionnaire development, I created a multi-formatted questionnaire which in turn contributed to hospital-wide efforts for improving the quality of inpatient care for individuals with Huntington's disease.

"Pilipino Academic Student Services is an entirely student-run organization formed in 1985 to address the educational concerns of Pilipino students in pursuit of higher education. PASS attempts to remedy the lack of representation among the University's student population with respect to the growing Pilipino population of California. The organization focuses primarily on increasing the educational opportunities available to these students through the implementation of various informational resources, support, and referral services."I organized two on-campus transfer-focused events, Transfer Student Mixer and Transfer SHADOW Day, which promoted academic, professional, and social networking amongst Berkeley and non-Berkeley transfer students. Additionally, I provided year-long logistical support to the coordinating staff of 15 in program conceptualization and execution, agenda development, and event marketing.Other projects included designing organization resource and publicity material, such as the New Student Resource Guide for the Fall 2015 Pilipino American Student Orientation (PASO) and the Transfer SHADOW Day and Friends of PASS: Fundraising Dinner Facebook event banners.

I directed a group of 30 individuals in urban/hip-hop choreography, performance set building, and proper performance etiquette for Pilipino American Alliance's 40th annual Pilipino Cultural Night (PCN). In collaboration with the PCN Creative Team and the Berkeley Dance Community, I handpicked theme-relevant music for two show scenes and created a total of 7 minutes of urban/hip-hop choreography. Furthermore, I hosted weekly practices focused on cultivating a fun creative space where PCN cast members learned urban/hip-hop fundamentals, pre-dance stretching techniques, and group dance blocking/staging.

I worked one-on-one with a high school student to help improve their understanding and application of general chemistry. Through comprehensive lessons plans tailored to the student, I aided the student in developing the independence and confidence to tackling difficult subject concepts, completing homework assignments, and preparing for tests and quizzes.

As the first-point of contact for visitors, I managed daily academic counseling appointment scheduling and check-in, answered telephone inquiries, and directed visitors to campus resources. Additionally, I advised students with various educational pathways on individualized academic planning, A.A. degree requirements, transfer protocols via Intersegmental General Education Transfer Curriculum (IGETC) and assist.org, and office and campus-wide policies.

Bachelor’S Degree, Psychology

Uc Berkeley Global Internship Program

Associate Of Arts - Aa, Multi/Interdisciplinary Studies With An Emphasis In Science & Math

Interdisciplinary Studies With An Emphasis In Science And Math, Intersegmental General Education Transfer Curriculum (Igetc)

Intersegmental General Education Transfer Curriculum (Igetc)

High School Diploma