Kay E. Wilcox, Mas Email & Phone Number

Denver, Colorado, United States

Lead the development of interactive mapping platforms for social equity, urban planning, economic development, and child welfare. Manage project timelines, budgets, and resources to ensure successful delivery of projects.Manage client relationships and provide strategic guidance on curating data to measure program performance and social impact. Advise on data sources and spatial analysis methods.Implemented data quality assurance processes and mentored junior analysts in R Programming, ArcGIS Pro, and FME to enhance data pipeline reliability.Identified inefficiencies in project management processes and built a tailored Airtable solution to optimize resource allocation and improve project timelines.

Remote

Collaborate with cross-functional teams to understand needs and define business requirements for technical solutions. Ensure alignment across business functions, including compliance and leadership.Track end-user satisfaction and maintain product backlog. Determine feature priority for iteration planning while working with competing interests and budget restraints.Manage software development vendor relationships. Communicate requirements to developers.Track KPIs. Lead quarterly metrics reporting and dashboard creation.

Greenwood Village, Colorado, United States

Analyzed COVID-19 infection and vaccination data to inform key public health policy decisions for a public health department serving over 1.5 million residents.Conducted epidemiological and statistical analysis using Safe Software's Feature Manipulation Engine (FME), R Programming, Esri ArcGIS, and Tableau.Developed, managed, and troubleshot ETL data automation processes using FME Server.

Greater Denver Area

Field Assignment: Denver Public Health, a department of Denver Health & Hospital Authority, Planning & Performance Improvement OfficeStrategic Planning & Performance Improvement- Collaborate with Performance Manager to deploy a new performance management system- Created tip sheets and user guides for performance management systems- Provide technical assistance for PM systems- Built visualization tools for program metrics- Circulate Strategic Planning Committee meeting minutes and agendas Workforce Development- Build tools for succession planning- Assist with the development of mental health resources for employees- Act as a thought partner for addressing issues such as employee resiliency and retention during the pandemic- Circulate WFD Committee meeting minutes and agendasMarketing & Communications- Elicit content, prepare and send monthly internal communications using MailChimp- Conduct website audit to identify areas in need of updating. Draft updates and collaborate with subject matter experts to finalize.--Local (Denver Health & Hospital Authority) Emergency Response OperationsCommunity Outreach Testing, April 2020 - September 2020- Metro Denver Partnership for Health Community Testing Workgroup: assisted with the development of COVID-19 community testing guide for healthcare systems, LPHAs, and NGOs. - Provided COVID-19 testing for persons experiencing homelessness. Registered clients, assisted testers, and conducted testing. Followed all infection control protocols.- Created process for managing testing data and reporting out demographic and positivity metrics to internal and external stakeholders, including the Denver Coalition for the Homeless.Data Specialist, March 2020 - April 2020 - Conducted case investigations and contact tracing following local protocol.- Entered and validated case data in RedCap.

CDC Emergency Operations Center, Global Migration Task Force, 60-day detail- Monitor, triage, and respond to requests in the IMS functional box- Assist in staffing the GMTF- Enter deployment staffing requests, extensions, and other actions into CDC Responder and monitor changes to requests- Provide updates to Team Leads on staffing requests as needed- Coordinating GMTF logistics and other duties as assigned- Provide support to GMTF Operations- Assist in day-to-day operations

Remote

CDC Emergency Operations Center, COVID-19 Response, International Task Force, Mitigation Team, 30-day detail- Delivered a ten-minute presentation on non-pharmaceutical mitigation instruments and represented the CDC to an audience from the CDC Indonesia country office, the Indonesian Ministry of Health, and Indonesian academics.- Communicated horizontally and vertically with other personnel and partners to exchange data and documents to accomplish assignments.- Supervised team of 6 Technical Assistance Epidemiologists. Led updating of mitigation measures database and data visualizations.- Wrote standard operating procedures and created onboarding materials.

Remote

CDC Emergency Operations Center, COVID-19 Response, International Task Force, Mitigation Team, 60-day detail- Used ArcGIS and R to visualize data in maps, graphs, and charts for internal and external partners.- Developed three presentations for the Unified Command Group on global non-pharmaceutical mitigation strategies. Topics included European trends and school re-openings.- Abstracted COVID-19 mitigation measures data from formal and informal sources for use on global reports and mitigation impact modeling.

Hartford, Connecticut Area

About: ETS builds software for managing pharmaceutical publication processes and grant applications processes.- Consulted with clients to determine needs for grant and publication management software. - Built data and process models to inform software configuration and collaborated with software developers to ensure the product met clients' technical specifications.- Led overhaul of existing documentation framework to increase usability for internal stakeholders

Stamford, Ct

3-month special payroll contract facilitating a quality improvement project at a regional campus IT help desk.- Acted as manager of regional department with five staff members.- Reduced waste by designing and implementing new workflows, reduced down time by integrating systems into department-wide communication and monitoring channels and increased customer satisfaction by upgrading legacy systems in key areas.- Developed performance appraisal system for technicians and identified key areas for training to increase employee engagement.

Hartford, Connecticut Area

• Consulted with end users to define technical requirements.• Developed and implemented processes and procedures to streamline support operations for 13-person team.• Hired, trained, and mentored student technicians. Developed department policy on gender equity.

Storrs, Ct

Troubleshot and found solutions to hardware and software issues. Assisted faculty and staff with technology use. Deployed new technology and installed and maintained hardware and software.

Ecuador

• Led team of ten cross-functional consultants in Ecuador. Key projects:o Identified and built financial strategy for increasing dairy cooperative profit margin.o Outlined Etsy start-up strategy and action plan for artisan group.o Devised comprehensive business strategy for community tourism startup.

Hartford, Connecticut Area

About: An 8-week market research program, or "business bootcamp for scientists," that provides training and funding for researchers looking to identify markets for emerging products.Conducted market and consumer research for new agricultural technology in UConn’s National Science Foundation i-Corps program. Used interviews with target customers to gain in-depth understanding of end user. Pivoted business strategy according to research.

Hartford, Connecticut Area

Identified and leveraged most effective channels for target market of women aged 50-60 and created brand awareness by driving online engagement. Used Facebook Insights and Google Analytics to track and improve KPI. Developed and implemented SEO action plan.

Hartford, Connecticut Area

Hired under ten-week internship to work on portfolio of entrepreneurial projects. Participate in leadership and professional development centered around application of entrepreneurial models and concepts to social issues. Featured in Hartford Innovate. Key projects include:• reSET Innovation Challenge: develop a business model that addresses a social issue and pitch to local venture capitalists. Recognized need to increase productivity of refugee camps and designed model to incorporate refugee artisans into global supply chains. Develop minimum viable product to maximize value to beneficiaries, end users, and governing agencies.• Golden Bristle: conduct analysis of leadership development training program, identify strategies for expansion to digital product offerings. Develop use cases, end user profiles, and strategies to leverage strengths.• Elidah, Inc: research foreign markets to develop exporting strategy for biomedical start-up. Analyze market size, market trends, barriers to entry, and identify beachhead foreign markets.

Hampton, Nh

Assisted with product operations of a small business that brings to market products to facilitate dental care for patients with special needs. Traveled to dental care conference in New Orleans to gain feedback and improve product design.

Hampton, New Hampshire

Hired under four-month internship to conduct independent research, including inspection of voting trends, cross-analysis of local governments, and in-depth examination of municipal finances.

Master Of Applied Science, Spatial Analytics In Public Health, 4.0

Bachelor’S Degree, Global Economic Development & Social Innovation; Human Rights

Capstone Research: Social media as a vehicle to transcend barriers in healthcare access Key courses: Math Economics, Supply Chain.