Kc Calloway Email & Phone Number

Remote

Recruited by management to conduct market research and develop new scripting for the entire sales floor.One of three reps recognized by the quality team for continually being on process.Exceeded sales target by at least 8%, exceeded required number of calls daily, and proactively sourced additional leads.Went above and beyond the job requirements by building relationships with clients and connecting them to support and onboarding specialists.Used active listening to decipher client needs and qualify potential customers, created opportunities in Salesforce and scheduled worthwhile meetings with product specialists.Actively sought feedback from management, attended optional training office hours, and implemented feedback accordingly.

Phoenix, Arizona, United States

Promoted to coaching role, led staff-wide trainings, and assisted staff in meeting goal-oriented targets.Developed programs to increase family engagement and build connections in the community.Identified staff needs and facilitated staff-wide training to improve quality of service.Conducted daily calls, gathered feedback and implemented changes to meet program needs.Collaborated with parents quarterly to review developmental data and set goals.

Ho Chi Minh City, Vietnam

Implemented new policies and wrote a parent handbook to resolve parent and staff needs. Introduced an online communication system to meet the needs of international families. Increased the required number of STEM activities to ensure daily exposure for children. Introduced project based learning to deepen student learning. Facilitated team meetings to proactively resolve staff conflict. Led orientation and trained staff in accordance with the expectations set forth in ECERS. Contributed to marketing through social media and wrote all school publications. Communicated with diverse families to resolve concerns and increase parent involvement. Opened a new classroom for children ages 5-6. Created learning objectives by combining Common Core (USA) and EYFS (UK) standards.. Oversaw marketing and organized a curriculum night for prospective parents.