Kevin Murphy Email & Phone Number

Vienna, Virginia, United States

- Project manager for Agile development team supporting large government client.- Grew project team and funding by 80%- Delivered on-time and in-scope, zero-production-defect releases

Vienna, Virginia, United States

- Guided the successful ISO 9001:2015 surveillance audit effort - Ensured successful Internal Audit of processes- Led resolution efforts of all non-conformances- Revised and refined Quality Management Plan- Responsible for future, full recertification- Responsible for CMMI Level 3, version 2 certification in 2022

Tysons, Va

NACI/Public Trust cleared lead business analyst designing a federal government content management, tracking and reporting system• Orchestrate requirements gathering sessions with key stakeholders to define and design functional solutions• Partner with User Experience Lead and Technical Lead to ensure consistency and viability of proposed solutions• Create concise unambiguous User Stories to include easily understood descriptions, business rules and acceptance criteria• Write and execute test cases that lead to error-free Production deployments

Herndon

 • Gathered and refined requirements from key stakeholders to deliver a solution that decreased generation of business-critical customer numbers from 48 hours to less than 1 minute • Utilized Agile Scrum technique of weighted-shortest-job-first to manage product backlog of 400+ stories / epics, ensuring deployment to 150 countries worldwide.• Met or beat deployment dates consistently through use of collaborative Sprint planning sessions and adhering to our Definition of Done / Minimum Viable Product• Owned responsibility for removing blockers identified in daily Scrum calls, specifically as they applied to the content and direction of the Stories being delivered for the Sprint• Drove delivery of error-free code through the writing and execution of user-acceptance test cases and their acceptance criteria • Delivered education sessions, training videos and user documentation to both sales and technical teams using subject matter expertise. • Customized and configured process and work item artifacts as technical focal point of workflow and requirements management tool Rational Team Concert.• Created education material and delivered training to Business Analyst team in proper construction of Epics and Stories ensuring consistency of information within content management too

• Designed and delivered “To Be” operational process models, rules, use cases and test cases that enhanced IBM’s online shopping environment.• Conducted requirements work sessions with Client, Data Modeler and System Architects, ensuring proper definition of business requirements into structured process, technology and organization specifications.• Performed requirements verification and traceability functions, guaranteeing delivery of scope.• Defined performance metrics, establishing baselines for tracking usage and adoption of tool

• Increased end-user satisfaction through definition of requirements that delivered functional enhancements and performance improvements.• Boosted system and user efficiency by identifying potential data overlaps, synergies and interlocks.• Heightened end-user knowledge and productivity by conducting in-person education sessions in the US, Europe and AP.• Assigned and prioritized tasks and projects for team of 6 Lotus Notes Developers and Administrators, ensuring accurate and timely execution.

 Configured and maintained proprietary, C++/ Lotus Notes based catalog creation tool Documented procedures and trained teammates in the catalog build process  Wrote new requirements for system based on first hand usage and end user input  Presented technical aspects of the service to Suppliers and Customers Analyzed input data for accuracy and compliance

 Led a 3-member production/creative team in design, development and deployment of online applications  Supervised work performed by contractors and freelance talent  Produced and delivered first web-based app in company history Conducted creative reviews for management, advertising agencies and clients