Katie Russell Email & Phone Number

Remote

Remote

• Executed a comprehensive strategy for technical program management within People Technology, tracking key metrics, assessed impact, and added value to the business while aligning with OKRs.
• Initiated and executed the inaugural QA process for the People Tech organization.
• Provided coaching and mentorship to project teams, enhancing their technical program management skills, processes, and tool proficiency, resulting in a high-performing program management organization."
• Managed Jira instances, configuring solutions to meet specific business requirements and fostering the adoption of automated solutions.

Remote

• Identified and documented business requirements and process models to enhance business functionality and support strategic portfolio planning globally.
• Led critical cross-functional and global projects as a project manager, overseeing multiple initiatives that resulted in a substantial increase in Training & Certification revenue and the successful rollout of new.
• Served as an Acting Scrum Master and Jira administrator for multiple teams. Provided mentorship and guidance to technical teams, driving improvements in scalability, automation, and project delivery.

Remote

• Collaborated with customers to align on roadmap items and ROI, contributing to the company's successful scaling efforts.
• Served as the quality gatekeeper for software releases of the flagship SaaS product, generating multi-million dollar revenue.
• Assessed and prioritized customer features and needs on the roadmap ahead of acquisitions.
• Developed and oversaw all testing practices and processes across the organization.

Remote

• Software Quality Assurance lead for a large-scale enterprise Oracle ERP upgrade, guiding stakeholders through readiness, testing exercises, and execution with no unplanned downtime.
• Developed a roadmap for a substantial overhaul of B2B sales commerce, projected to generate over $10 million in additional revenue.
• Served as both JIRA administrator and Scrum Master for the IT team, prioritizing items and overseeing the creation of essential processes.

Knoxville, Tennessee Area

• Visual and functional quality assurance for high-visibility clients such as McDonalds, ESPN, and more
• Tested visibility and SEO components of websites such a Google Analytics to ensure exposure and proper tracking
• Ensured that look of websites and campaigns match brand requirements
• Automated web testing using Selenium

Knoxville, TN

• Tested in-house software for development error and user functionality of proprietary loan origination software
• Acted as a liaison between the development team and the business
• Critical thinking to find problems and quick solutions to resolve issues
• Documented and reported progress of the project and results

Greater Los Angeles Area

• Selected and applied metadata and archived photographs.
• Organized photography shoots with complicated scheduling.
• Emphasis on deadlines and timeliness for projects.
• Physically helped photographers on shoots both in studio and on location.