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Keeping teams on track is a multifaceted series of activities that requires at least one person on the team to be fully informed and tracking all details. This is what I do, and I love doing it. As a life-long learner, I am dedicated to continuous improvement and creating effective and efficient solutions for both the team members and the projects we complete.𝐏𝐑𝐎𝐉𝐄𝐂𝐓𝐒➤ Manage the details of multiple, complex programs by tracking resources and problem-solving-related issues.➤ Project logistics: including the tracking of materials, information, and data.➤ Documenting processes both for learning and compliance➤ Reports: Creating, Maintaining, and Improving➤ My strengths include problem-solving, creating solutions, analysis, process improvement, and finding better ways to do those processes.𝐂𝐎𝐌𝐌𝐔𝐍𝐈𝐂𝐀𝐓𝐈𝐎𝐍 & 𝐂𝐋𝐈𝐄𝐍𝐓 𝐑𝐄𝐋𝐀𝐓𝐈𝐎𝐍𝐒𝐇𝐈𝐏𝐒I place a high value on communications and work to build strong relationships with all customers, partners, and stakeholders. Communication is key within a team. I also have a knack for demystifying topics – translating technical topics into layman’s terms.𝐏𝐑𝐎𝐉𝐄𝐂𝐓 𝐏𝐑𝐎𝐂𝐄𝐒𝐒𝐄𝐒➤ Workflow Analysis➤ Process and Detail orientation➤ Creating and Managing Tracking systems and Scheduling➤ Continuous Improvement➤ Analytical Skills➤ Organizational Skills➤ Team Player➤ Writing Skills𝐈𝐍𝐃𝐔𝐒𝐓𝐑𝐈𝐄𝐒 & 𝐃𝐄𝐏𝐀𝐑𝐓𝐌𝐄𝐍𝐓 𝐄𝐍𝐕𝐈𝐑𝐎𝐍𝐌𝐄𝐍𝐓𝐒➤ Learning & Development➤ Engineering➤ Manufacturing➤ IT (Information Technology and related industries)➤ Pharmaceutical➤ Human Resources➤ Finance / Accounting➤ Corporate Learning𝐓𝐄𝐂𝐇𝐍𝐈𝐂𝐀𝐋 𝐒𝐊𝐈𝐋𝐋𝐒➤ Microsoft Office: Excel, Outlook, PowerPoint, Project, SharePoint, Visio, Word➤ Smartsheet (team subject matter expert)➤ LMS (Learning Management Systems) include: SumTotal, Plateau➤ Teleconferencing Systems: Zoom, WebEx, Skype for Business, GoToMeeting➤ File Sharing: Box, DropBox𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐚𝐬 𝐚𝐧 𝐈𝐧𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐭 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭Fidelity Investments (Boston, MA) | Raytheon Company (Marlborough, MA) | EMC Corporation (Hopkinton & Westborough, MA) | Sunovion Pharmaceuticals (Marlborough, MA) | Sun Life (Wellesley, MA) | Wellesley Financial Group (Wellesley, MA) | Virtusa Corporation (Westborough, MA) | General Dynamics (Needham, MA)Colby College graduate
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Independent ConsultantW2 ContractorMarlborough, Ma, Us
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Recruiting & Operational Support, Smart Staffing SolutionsAllencomm Mar 2024 - PresentRecruiting● Performed specific candidate searches for open requisitions or candidates for consideration● Performed general candidate searches to grow the available candidate pool for future opportunities● Created processes and tools to assist with initial screening, capturing profile information, and for maintaining placement and related performance metrics● Conducted initial screening of potential candidates to assess high level fit based on job requirements● Identified standard characteristics or requirements of common positions and related competencies that can be leveraged for recruiting and interviewingOperations● Managed onboarding for new contractors to general policies and procedures including, but not limited to time reporting and invoicing process, time entry how to’s and general support● Determined workflow and processes to a support candidate profile management add-on● Assisted with other operational tasks such as data entry and template support e.g., backlog or opportunities for improvement● Provided logistical support for meetings, open item management for salespeople, follow ups, meeting summaries, and candidate profile docs● Gathered feedback and implement changes to processes and data management
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Independent ConsultantW2 Contractor Jan 2010 - PresentCompleted long-term and short-term contracts in various functional areas, including Engineering, Manufacturing, IT (Information Technology and related industries), Pharmaceutical, Human Resources, Finance / Accounting, Corporate Learning. All positions required the ability to successfully analyze and solve myriad problems in dynamic work environments.Notable accomplishments:➤ Designed a process for tracking over 100 employees who were required to take courses for a mandatory government training program by creating a compliance certification program➤ Created & implemented efficient status tracking processes saving up to 4 hours per week previously spent on resources and reports➤ Developed and applied procedures and standards of communication, implementation, and reporting for programs and projects. Collaborated with managers, stake holders, and other designated points of contact.➤ Created, produced, recorded, and tracked weekly WebEx presentations➤ Coordinated logistics for the delivery of client designed courses throughout 7 site locations
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Client Services Analyst/CoordinatorNavis Learning Sep 2019 - Aug 2022Company offers custom eLearning solutions to captivate, motivate, and educate teams. Navis designs, develops, and delivers custom web-based training.𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐢𝐞𝐬 𝐚𝐧𝐝 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭:➤ Reduced inefficiencies by working with stakeholders to improve operational systems, processes, and policies. Focus: organizational planning, business processes, reporting, and communication flow.➤ Improved team process flow by implementing and documenting best practices, standard operating procedures (SOPs), and training materials eliminating time lost due to research.➤ Developed, managed, and trained all employees on processes, documentation, SOPs, and other internal processes.𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭:➤ Achieved project goals by managing project risks, issues, and activity progress. Assisted Project Managers with problem resolution and risk mitigation.➤ Utilized Smartsheet to provide administrative, financial, tracking, reporting, and billing solutions resulting in saving manager an average of 4 hours of research per month. Created dashboards of financial details for upper management review.➤ Implemented two new hours tracking systems saving manager at least 8 hours a month on report creation. ➤ Created tracking system for client classes ensuring 100% success.➤ Resident expert in applying Smartsheet solutions throughout the division. -
Learning SpecialistNavis Learning Jul 2016 - Jul 2018𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐢𝐞𝐬 𝐚𝐧𝐝 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭:➤ Worked with stakeholders to evaluate current operational systems, processes, and policies ensuring continuous improvement. Focus on organizational planning, business processes, Management reporting, and communication/information flow throughout the Management and Leadership teams.➤ Updated Navis' processes and policies: formulated and implemented departmental and organizational policies and procedures to maximize output and ensure appropriate workflow controls were in place.➤ Identify, document, and implement best practices, standard operating procedures (SOPs), and training materials as agreed/approved by Management including the QA process and handoffs for internal business processes. ➤ Educated all employees on SOPs and other internal processes and promote adherence.𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:➤ Worked with Project Managers by managing project risks, resolving issues, and monitoring activity progress to ensure project goals were achieved.➤ Comanaged the integration of vendor/subcontractor tasks, and tracked and reviewed deliverables.➤ Conducted QA process on client deliverables. Trained clients on QA process and programs for eLearning deliverables. Resulted in a 50% faster turnaround.➤ Acted as main point of contact during deliverables phase for technology-based projects.𝐒𝐲𝐬𝐭𝐞𝐦 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧:➤ Co-owner/administrator of Navis systems (per the list below) ensuring that all Navis employees and contractors have access to them. * Box * FinancialForce Professional Services Automation (PSA) system – including Project Management, Timekeeping, Reporting, Dashboards, etc. * Smartsheet➤ Provided administrative, financial, tracking, and billing solutions using Smartsheet and PSA as needed.➤ Trained employees as needed.➤ Manage processes, SOPs, training materials, and documentation.
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Client Services ManagerVideonitch Jan 2016 - Jul 2016The company provides a true end-to-end solution that allows companies to simply and securely upload, view, and distribute videos, courses, and other digital assets from any device at any time.➤ Administrator for clients’ Video LMS➤ Solved problems and communicated training information to managers and users➤ Developed and implemented processes and standardization initiatives➤ Developed, wrote, and edited production and training materials➤ Developed and wrote a comprehensive FAQ resource and user manual for clients➤ Created effective “How To” documents for frequently used processes➤ Participated in brainstorming/improvement sessions -
Program Manager At Fidelity Investments Through Coreaxis ConsultingCoreaxis Consulting Aug 2015 - Jan 2016Boston, Ma➤ Responsible for the successful marketing, implementation, and evaluation of all Learning and Development efforts within specific business units in accordance with established guidelines and protocols➤ Managed multiple large, complex programs by tracking forecasts and resources, providing direction with program plans, and problem solving related issues➤ Created and consistently applied procedures and standards of communication, implementation, and reporting for programs and projects➤ Managed business partner relationships by building collaborative ongoing ties with business unit leaders, making efforts to understand the business partner, and act on the behalf of their employees.➤ Created, produced, recorded, and tracked weekly WebEx presentations in a training environment➤ Developed an automated process of submitting and tracking nominated employees in a talent development environment
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Training CoordinatorNavis Learning Jan 2014 - Jul 2015Embedded into the Biogen onsite team responsible for managing the IT Training Department.➤ Successfully managed marketing, LMS entry, and logistics for multiple large training rollouts targeting over 1000 employees and over 100 class offerings➤ Instrumental in managing multiple LMS clean-up and analysis projects to prepare for new LMS transition➤ Managed a team of coordinators and trained new coordinators on LMS administration and processes➤ Regularly resolved issues with SumTotal (LMS) and worked with LMS Super Administrator to resolve system problems➤ Created and edited SharePoint content including customization of lists and forms➤ Consistently documented, updated, and improved team processes➤ Regularly customized, ran, and created subscriptions for LMS reports to support client needs➤ Total responsibility for managing eLearning module uploads and assignments for International Sales group➤ Served as liaison for vendors and clients
Kc Scott Skills
Kc Scott Education Details
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Operations And Organizational Behavior -
Literature -
English Literature
Frequently Asked Questions about Kc Scott
What company does Kc Scott work for?
Kc Scott works for W2 Contractor
What is Kc Scott's role at the current company?
Kc Scott's current role is Independent Consultant.
What is Kc Scott's email address?
Kc Scott's email address is kc****@****ing.com
What is Kc Scott's direct phone number?
Kc Scott's direct phone number is 150845*****
What schools did Kc Scott attend?
Kc Scott attended Boston College Carroll School Of Management, Colby College, University Of Leicester.
What skills is Kc Scott known for?
Kc Scott has skills like Training, Leadership, Program Management, Visio, Management, Microsoft Office, Microsoft Excel, Process Improvement, Powerpoint, Customer Service, Project Management, Logistics.
Who are Kc Scott's colleagues?
Kc Scott's colleagues are Kate Rufener, Phillip Adamson, Gina Anderson, Mike Duggar, Gary Sherman, Rosi Hayes, Tom Webster.
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K.C. Scott
Results-Focused Operational Manager With 10+ Years Of Progressive Leadership Experience.Springville, Ut1vivint.com -
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