Kc Scott Email & Phone Number

Marlborough, Ma, Us

Recruiting● Performed specific candidate searches for open requisitions or candidates for consideration● Performed general candidate searches to grow the available candidate pool for future opportunities● Created processes and tools to assist with initial screening, capturing profile information, and for maintaining placement and related performance metrics● Conducted initial screening of potential candidates to assess high level fit based on job requirements● Identified standard characteristics or requirements of common positions and related competencies that can be leveraged for recruiting and interviewingOperations● Managed onboarding for new contractors to general policies and procedures including, but not limited to time reporting and invoicing process, time entry how to’s and general support● Determined workflow and processes to a support candidate profile management add-on● Assisted with other operational tasks such as data entry and template support e.g., backlog or opportunities for improvement● Provided logistical support for meetings, open item management for salespeople, follow ups, meeting summaries, and candidate profile docs● Gathered feedback and implement changes to processes and data management

Completed long-term and short-term contracts in various functional areas, including Engineering, Manufacturing, IT (Information Technology and related industries), Pharmaceutical, Human Resources, Finance / Accounting, Corporate Learning. All positions required the ability to successfully analyze and solve myriad problems in dynamic work environments.Notable accomplishments:➤ Designed a process for tracking over 100 employees who were required to take courses for a mandatory government training program by creating a compliance certification program➤ Created & implemented efficient status tracking processes saving up to 4 hours per week previously spent on resources and reports➤ Developed and applied procedures and standards of communication, implementation, and reporting for programs and projects. Collaborated with managers, stake holders, and other designated points of contact.➤ Created, produced, recorded, and tracked weekly WebEx presentations➤ Coordinated logistics for the delivery of client designed courses throughout 7 site locations

Company offers custom eLearning solutions to captivate, motivate, and educate teams. Navis designs, develops, and delivers custom web-based training.𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐢𝐞𝐬 𝐚𝐧𝐝 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭:➤ Reduced inefficiencies by working with stakeholders to improve operational systems, processes, and policies. Focus: organizational planning, business processes, reporting, and communication flow.➤ Improved team process flow by implementing and documenting best practices, standard operating procedures (SOPs), and training materials eliminating time lost due to research.➤ Developed, managed, and trained all employees on processes, documentation, SOPs, and other internal processes.𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭:➤ Achieved project goals by managing project risks, issues, and activity progress. Assisted Project Managers with problem resolution and risk mitigation.➤ Utilized Smartsheet to provide administrative, financial, tracking, reporting, and billing solutions resulting in saving manager an average of 4 hours of research per month. Created dashboards of financial details for upper management review.➤ Implemented two new hours tracking systems saving manager at least 8 hours a month on report creation. ➤ Created tracking system for client classes ensuring 100% success.➤ Resident expert in applying Smartsheet solutions throughout the division.

𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐢𝐞𝐬 𝐚𝐧𝐝 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭:➤ Worked with stakeholders to evaluate current operational systems, processes, and policies ensuring continuous improvement. Focus on organizational planning, business processes, Management reporting, and communication/information flow throughout the Management and Leadership teams.➤ Updated Navis' processes and policies: formulated and implemented departmental and organizational policies and procedures to maximize output and ensure appropriate workflow controls were in place.➤ Identify, document, and implement best practices, standard operating procedures (SOPs), and training materials as agreed/approved by Management including the QA process and handoffs for internal business processes. ➤ Educated all employees on SOPs and other internal processes and promote adherence.𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:➤ Worked with Project Managers by managing project risks, resolving issues, and monitoring activity progress to ensure project goals were achieved.➤ Comanaged the integration of vendor/subcontractor tasks, and tracked and reviewed deliverables.➤ Conducted QA process on client deliverables. Trained clients on QA process and programs for eLearning deliverables. Resulted in a 50% faster turnaround.➤ Acted as main point of contact during deliverables phase for technology-based projects.𝐒𝐲𝐬𝐭𝐞𝐦 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧:➤ Co-owner/administrator of Navis systems (per the list below) ensuring that all Navis employees and contractors have access to them. * Box * FinancialForce Professional Services Automation (PSA) system – including Project Management, Timekeeping, Reporting, Dashboards, etc. * Smartsheet➤ Provided administrative, financial, tracking, and billing solutions using Smartsheet and PSA as needed.➤ Trained employees as needed.➤ Manage processes, SOPs, training materials, and documentation.

The company provides a true end-to-end solution that allows companies to simply and securely upload, view, and distribute videos, courses, and other digital assets from any device at any time.➤ Administrator for clients’ Video LMS➤ Solved problems and communicated training information to managers and users➤ Developed and implemented processes and standardization initiatives➤ Developed, wrote, and edited production and training materials➤ Developed and wrote a comprehensive FAQ resource and user manual for clients➤ Created effective “How To” documents for frequently used processes➤ Participated in brainstorming/improvement sessions

Boston, Ma

➤ Responsible for the successful marketing, implementation, and evaluation of all Learning and Development efforts within specific business units in accordance with established guidelines and protocols➤ Managed multiple large, complex programs by tracking forecasts and resources, providing direction with program plans, and problem solving related issues➤ Created and consistently applied procedures and standards of communication, implementation, and reporting for programs and projects➤ Managed business partner relationships by building collaborative ongoing ties with business unit leaders, making efforts to understand the business partner, and act on the behalf of their employees.➤ Created, produced, recorded, and tracked weekly WebEx presentations in a training environment➤ Developed an automated process of submitting and tracking nominated employees in a talent development environment

Embedded into the Biogen onsite team responsible for managing the IT Training Department.➤ Successfully managed marketing, LMS entry, and logistics for multiple large training rollouts targeting over 1000 employees and over 100 class offerings➤ Instrumental in managing multiple LMS clean-up and analysis projects to prepare for new LMS transition➤ Managed a team of coordinators and trained new coordinators on LMS administration and processes➤ Regularly resolved issues with SumTotal (LMS) and worked with LMS Super Administrator to resolve system problems➤ Created and edited SharePoint content including customization of lists and forms➤ Consistently documented, updated, and improved team processes➤ Regularly customized, ran, and created subscriptions for LMS reports to support client needs➤ Total responsibility for managing eLearning module uploads and assignments for International Sales group➤ Served as liaison for vendors and clients

Mba, Operations And Organizational Behavior

Ba, Literature

English Literature

Year abroad in England