Kristen Hamilton Email & Phone Number

Seattle, Washington, United States

- Lead processing of semi-monthly US payroll for approximately 600 FTEs- Manage timecards for non-exempt employee population- Handle all new hire processing from import/profile creation to first paycheck- Assist with post-payroll duties such as funding flexible spending and retirement plans- Update converted and promised options calculations monthly and provide payment amounts to International Payroll, Finance, and Legal teams- Maintain personal, employment, and pay data for US FTEs in ADP Workforce Now- Maintain employment data in NetSuite for all FTEs and contractors worldwide- Perform regular audits of ADP Workforce Now and NetSuite data against BambooHR (system of record) - Act as first tier support for any payroll-related questions for US employeesSpecial Project: serve as a founding member of the Proud@ExtraHop Core/Leadership Team. Proud@EH is an Employee Resource Group focused on LQBTQIA+ employees.

Seattle, Washington, United States

Seattle, Washington, United States

Seattle, Washington, United States

Seattle, Washington, United States

Seattle, Washington, United States

Seattle, Washington, United States

- Oversaw integration projects for external compliance and benefit vendors.- Responded to requests for data and reports for both internal and external audiences.- Assisted with regular data integrity audits and clean up efforts.- Provided timely resolution for general end-user questions.

Indianapolis, Indiana, United States

A member of the Workday consulting practice focused on Benefits implementations. - Partnered with my clients to conduct discovery sessions, document requirements, and complete gap analysis as part of functional design.- Authored and contributed to project plans, providing input on scope, level of effort estimates, and key milestones.- Assisted clients in evaluating current system design and processes to identify pain points and provide expert guidance to optimize the future state.- Collaborated with subject matter experts and stakeholders in all parts of the organization to ensure proposed design specifications work smoothly with all system touchpoints.- Lead the configuration, testing, and go-live plans for Benefits functionality for deployments.- Provided knowledge transfer and documentation to clients to ensure successful adoption and maintenance.- Performed health-check services for implementations that had been live for some time and made recommendations for ways to improve the current state.Notable Projects:- Assisted with design, configuration, and testing for APAC and EMEA benefits for a 10,000 person, multinational software company focused on networking and cloud computing tools. - Lead design sessions and testing for a 100+ year old insurance company switching from PeopleSoft to Workday.- Provided post go-live health check services for a popular footwear brand with over $1.5 billion in revenue worldwide.

Bellevue, Wa

- Served as go-to resource on Workday Benefits, Time and Absence, Security, Business Process Design, and Reporting.- Provided guidance on configuration design & implemented new functionality to meet the needs of the HR team. Lead efforts to roll out Time and Absence for Germany employees.- Acted as a trusted advisor to users of HRIS to educate, define requirements, and address issues.- Managed regularly delivered updates by reviewing required and optional functionality prior to deployment and completing regression testing if required.- Ensured data integrity by regularly running audit reports.- Provided timely support and issue resolution for general questions related to Workday.

San Francisco, California, United States

- Collaborated with the IT project team in planning for and implementing upgrades, testing, and other technical processes related to Oracle EBS HCM system maintenance or enhancements.- Developed, documented, and managed various global business system processes and procedures.- Lead the assessment and prioritization of all outstanding change requests. Project managed any active enhancements or upgrades.- Worked cross functionally with various HR and regionally located business teams to understand the unique local business issues and translate them to create real solutions that address current needs and future requirements while focusing on continuous process improvement.- Lead appropriate testing efforts for enhancements and upgrades prior to cutover to production environment.- Developed curriculum and documentation and trained both current and new end users on processes and software functionality.- Provided first line contact and support for regional end users.- Created reports for all levels of the organization.- Served as point of contact for application's vendor.- Cross-trained and served as a back-up for other HR systems. Trained others to be my back-up.- Fostered productive working relationships with partners across the organization, recognizing regional differences and needs as well as need to productively collaborate with corporate teams.

Redwood City, Ca

- Worked closely with IT and project stakeholders to ensure successful implementation of Fusion HCM in a 10,000 person/$2 billion Oracle subsidiary. Ensured accurate communication between business and technical stakeholders.- Consulted with internal customers to define business requirements. - Authored test case scenarios based on business requirements.- Evaluated delivered solution against business requirements prior to user acceptance testing.- Completed risk analysis for any gaps in delivered solution.- Provided leadership to end users during user acceptance testing to ensure their testing is meaningful.- Answered questions on intended product functionality from end users to ensure they understand what they are getting.- Considered big vision & small details at all times. Served as subject matter expert on product functionality.- Uncovered and articulated functional issues and drove to resolution. Identified and communicated cross-product dependencies.- Provided support for other internal HR systems, including Oracle EBS and iRecruitment.- Monitored status of open bugs, provided feedback, and escalated when appropriate.

Bozeman, Mt

- Served in business analyst role for Workday HRIS deployment. Supported system via data audits, upgrade testing, and implementing new functionality. Educated users on the potential of the solution as well as provided basic end user training. Championed use of the system enterprise-wide for reporting and business process flows.- Implemented RightNow CX within the HR department to track employee service interactions. This enabled HR to quickly prioritize and respond to questions in an efficient manner, and to quantify the amount of time spent on basic employee service interactions. Analyzed type of incidents logged and created answers for the most common questions to be posted on the company intranet site, thus enabling greater employee self service and decreasing the number of incidents logged.- Gained valuable experience with decommissioning a system, ending contracts, etc. following the acquisition of RightNow by Oracle.- Instrumental in gathering and publishing HR knowledge on company intranet site, creating a repository for crucial information. HR pages were consistently among the most-viewed pages on the intranet and assisted with reducing the number of employee service transactions by empowering the employee to self-serve.- Responsible for assisting hiring managers through the offer process, from generating the letter to onboarding.- Assisted employees with benefits enrollment, from presenting plan options in a weekly presentation to hands-on technical support in Workday.- Facilitated in-person, week-long new employee training.- Supported HR and Payroll teams with data entry of new hires and employee changes.- Served as first point of contact for any human resource questions.

Bozeman, Mt

- Responsible for overseeing all marketing initiatives for the Bozeman office. - Created marketing materials and track effectiveness of marketing campaigns. - Researched speaking opportunities for CPAs and facilitate presentation. - Evaluated conferences and determine marketing value in attending or presenting. - Qualifed media opportunities for fit and potential.- Submitted weekly web updates to corporate marketing for company website and contribute to employee newsletter. - Supported CPAs in their marketing plans by helping them with their goals. - Served as firm's marketing representative for community networking events. - Assisted with development and successful launch of new corporate brand. - Event planner for numerous office social events.

Jackson, Wy

- Served as first point of contact for busy HR office at a 5-star resort.- Explored new and innovative recruiting options and made recommendations to the Human Resources Director and Planning Committee members.- Reviewed all applications and screened potential candidates; made hiring recommendations to managers.- Advertised current job openings in various media outlets (i.e. newspaper, websites, etc.).- Cultivated key contacts at various hotel schools and culinary institutions for recruitment purposes- Published a monthly employee newsletter using Microsoft Publisher.- Supported office via other various administrative duties including data entry, reporting, file organization, etc.

Bachelor Of Science, Business Administration; Human Resource Management

Activities and Societies: Beta Gamma Sigma International Honor Society, Golden Key National Honor Society 3.0/4.0 GPA in major Relevant.

Associate Of Arts, Business Administration

Activities and Societies: Phi Theta Kappa National Honor Society Graduated with a 3.5/4.0 GPA