Keenan Parrish Email & Phone Number

Pittsburgh, Pa, Us

Washington, District Of Columbia, Us

- Proven ability to support both the Talent Ops and Recruiting Org (Technical, Business - G&A, Executive Hiring)- Created, revamped and implemented documentation for the Talent Ops and Talent Org such as: ◦ SLAs & Best Practices for Candidate & Interviewer Experience ◦ Field Guide - Standard Operating Procedures for Recruiting Coordinators ◦ Recruiter Intake Doc Form for Recruiters to utilize when working with HMs in creating interview plans ◦ Mapbox Interviewer Shadow Program & Interviewer Training Program ◦ Field Guide for Talent Ops | Mapbox Interviewer Shadow Program- Lead, oversee, and manage Mapbox's partnership with their external vendors, Ashby, GoodTime & Greenhouse- Played a key role in the successful rollout of our new ATS in 2024 - Ashby- Created a data visualization dashboard/tool using Google Looker Studio to monitor, measure, evaluate, and make data-driven decisions within the talent ops team to better understand our strengths & weaknesses to ultimately provide the best level of service as well as operate at a high level of efficiency & effectiveness as a whole- Constantly learning, developing, and seeking to drive the highest standards and put internal and external customers first while staying incredibly open to feedback and changes that improves the world-class level of recruiting and service Mapbox offers; not afraid to wear many hats outside of my primary responsibility- Recipient of the People Team Compass Award in Q1 2022 and nominated in Q2 & Q3 of 2022- Proactively act as a "Mapbox Ambassador" by sharing, posting, and advocating for all-things Mapbox via social media to drive brand recognition, interest, and presence in the candidate marketplace- Comfortable working with Ashby, Greenhouse, GoodTime, Confluence, Google Workspace, Looker Studio, Slack, GitHub, and HackerRank

Washington, District Of Columbia, Us

- Lead Technical Recruiting Coordinator for the Technical Recruiting Org- Scheduled ~1900 interviews (HM Screens, Technical Assessments, & Virtual Onsites combined) from May 2021 to October 2022 for US and International roles; expert scheduler in all time zones worldwide (US, APAC, EMEA, etc.)- Managed and maintained a happy customer base of 50+ (not including thousands of candidates) and built massive trust within the talent, EM, HM, interviewer, EA, & leadership workgroups by providing consistent, high quality, & results-driven care- Proven ability to adapt quickly in a fast-paced environment while showing empathy towards reschedules and adjustments for external and internal customer priorities/emergencies. At the end of the day, we are all human and life happens!- Consistently exceeded candidate and customer expectations in order to provide exceptional candidate and interviewer experience; always striving to go above and beyond- Exhibit excellent written and spoken communication skills to the highest degree for candidates and internal customers in relation to coordinating the logistics of the interview experience as a whole- Created internal step-by-step documentation for GoodTime Scheduling Software; "How-to" Field Guides in regards to the workflow of the recruiting coordination process(es)- Created and implemented an SLA & Best Practices for Candidate Experience Field Guide for the talent team, HMs, EAs, and interviewers to ensure the bar is set high for accountability, transparency, and efficiency within our recruitment process as a whole- Partnered with GoodTime representatives to push for more features and better analytics and followed up on questions about what certain features in our current implementation meant (e.g. turn around times, unique interview tracking, scheduling tracking); became more data-driven- Genuine passion for operational excellence, customer focus, driving the highest recruiting standards, & delivering results

Pittsburgh, Pa, Us

San Francisco, California, Us

*Recommendations from former co-workers are listed below*

Calabasas Hills, Ca, Us

- Provide outstanding customer service and hospitality experience while exceeding store sales goals- Create a personable and pleasurable environment for guests by exhibiting excellent communication skills while effectively and efficiently working as a team with staff personnel- Demonstrate strong organizational and detail-oriented skills while having the ability to multitask on a daily basis- Designated Trainer (DT) for Front of House staff personnel

Bethesda, Md, Us

-​ Assisted designated staff personnel/event directors on all facets of event logistics, campaigns, and marketing strategies while meeting the needs of high-profile clientele such as Pittsburgh's 50 Finest Honorees, WHIRL Magazine Directors, and Corporate Sponsors- Assisted with researching, analyzing, and recruiting corporate sponsorships for the 2014 Pittsburgh's 50 Finest Gala- Assisted with completing public and media relations efforts while effectively communicating with staff personnel/event directors as well as high-profile clientele- Published 50 short biographies in WHIRL Magazine's 2014 August issue featuring the Pittsburgh's 50 Finest Class of 2014- Helped raise over a record-breaking $360,000 at the 2014 Pittsburgh's 50 Finest Gala benefiting the Cystic Fibrosis Foundation- Volunteered and recruited volunteer support for various fundraising events

Bachelor Of Science (B.S.), Sports, Arts And Entertainment Management

Associate'S Degree, Science/Business - Business Management Major