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Kees Pronk Email & Phone Number
General Manager EMEA
at
Bravura-AI, Inc.
1 work email found
@microsoft.com
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
General Manager EMEA
Location
Edam, North Holland, Netherlands
Company size
Who is Kees Pronk? Overview
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Quick answer
Kees Pronk is listed as General Manager EMEA at Bravura-AI, Inc., a company with 3 employees, based in Edam, North Holland, Netherlands. AeroLeads shows a work email signal at microsoft.com and a matched LinkedIn profile for Kees Pronk.
Kees Pronk previously worked as Director Partner Training & Certification, EMEA at Amazon Web Services (Aws) and VP Customer Success & Customer Experience at BT Global at Bt.
Company email context
Email format at Bravura-AI, Inc.
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*@microsoft.com
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Profile bio
About Kees Pronk
Passionate all-round business leader with over 25 years’ experience in a wide range of marketing, (solution) sales, customer success, customer experience, strategy, operations and people management roles within the international IT industry. Focused on revenue, business value and competitive customer and partner situations. Managed teams directly and indirectly across 80+ countries globally. Built major businesses. Strong team builder and driver of success. Before joining BT Global worked at Optimizely and managed Microsoft's Western European strategic approach to integrate the voice of Microsoft customers and partners into both products & services, processes and tools. Before this Senior Director Partner & Field Operations at Microsoft's EMEA Operations Centre (EOC) in Dublin, managing the strategic, business and operational services to Microsoft Channel Partners and internal stakeholders across 62 subsidiaries as well as the Director for Microsoft's Office Business Group for Central and Eastern Europe based in Munich. Author of a book on Business Value: The Journey to Value: Charting a course for success in emerging markets together with Lee Schlenker, Professor at EM Lyon.Bachelor Degree in Education.Personal strengths:• Activator: Can make things happen by turning thoughts and plans into action and achieving goals. • Mentor: Enjoy guiding people in their personal growth• Achiever: Work hard. Pragmatic in managing time, work and resources. • Strategic: Analytical. Innovative solutions. Appreciate straightforward and concise conversations. • Arranger: Flexible organizer. Building teams. Aim for mutually supportive relationship.Specialties:• People and Team Management (also remote) • (Re)structuring to lead in changing (IT) environment (People, Processes & Tools)• (New) Business Development • P&L ownership• Partner / Channel Models and Engagement• Operational Excellence (Order to Cash, Supply Chain Management) • Online and Devices• Emerging Markets• Strong technical affinity
Listed skills include Strategy, Product Marketing, Enterprise Software, Management, and 46 others.
Current workplace
Kees Pronk's current company
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Bravura-Ai, Inc.
21 roles · 37 years
Kees Pronk work experience
A career timeline built from the work history available for this profile.
Director Partner Training & Certification, Emea
Current
Oct 2022 - Present
Vp Customer Success & Customer Experience At Bt Global
Jul 2021 - Oct 2022
Vp Customer Success (Tlsbs) & Customer Experience At Bt Global
Aug 2020 - Jul 2021
Vp Customer Success (Tlsbs)
Mar 2019 - Aug 2020
Informal Caregiver / Mantelzorger
Private
Sep 2018 - Mar 2019
Director Customer Success Emea
Jan 2018 - Aug 2018
Sr. Director Customer & Partner Experience
- Managing the company's strategic approach to integrating the voice of Microsoft customers and partners into our products and services. Based on customer and partner feedback, driving accountability towards Microsoft.
- Managing CPE teams in 12 countries
- Delivering NSAT at or above target for our managed and unmanaged audiences, including recovery from some serious downwards trends
- Focus on a wide variety of audiences: consumer, small business, medium business, Corporate Accounts, Enterprise Customers, Developers, IT Pro’s, Non Managed Partner, Tele Managed Partners, Managed Partners.
- Focus on all Microsoft’s products from Xbox, Windows Life and Microsoft Mouse to Surface, Office 365, Enterprise Cloud Solutions and Developer Tools.
- Owner of the regional Make It Right Funds to help recover customer d-sat situations where appropriate
Jul 2014 - Dec 2017
Senior Director Partner & Field Operations
- Responsible for:
- Delivering strategic, business and operational services to System Builders, Distributors, License Solution Partners (aka LAR’s) and internal stakeholders across 62 Microsoft subsidiaries to optimize operational.
- Managing a cultural diverse team of over 100 employees (FTE’s and vendors)
- Managing the volume licensing and distribution partner ecosystem (600+ partners)
- Supporting the partners and subsidiary activities for Volume Licensing, FPP and Program Offerings
- Leading the 6 Area Engagement Teams (WE, MEA, CEE, UK, Germany, France) representing Operations to the Area HQ VP’s and their LT’s
Feb 2009 - Jul 2014
Acting Director Customer & Partner Experience
- Leading the Customer & Partner Experience activities from an operational perspective in EMEA
- Increased operational satisfaction scores for all channel types
Oct 2009 - Sep 2010
Director Information Worker Business Group
- Overall management and development of the Information Worker Business Group for Microsoft in Central & Eastern Europe, growing the revenue to over 1B$ in 4 years. This includes the Microsoft Office business.Responsible.
- P&L of the Information Worker BG with core focus on solution marketing towards all customer segments.
- Developed strong Information Worker teams in all applicable subsidiaries as well as in the Area HQ
- Successfully managed the revenue responsibility and predictability towards Microsoft Corp.
- Established an Information Worker Partner Ecosystem focused on volume as well as value
- Drove invention and execution of multiple Best Practices that are now implemented worldwide (e.g the Office Home & Student offering)
Sep 2004 - Feb 2009
Group Manager Emea Information Worker Channel Strategies
- Responsible for:
- Partner Development strategies and execution
- Partner Capacity Planning
- Partner “Go-To-Market” activities
- Joined Solution Selling
Jul 2003 - Sep 2004
Partner Development Manager, Business Productivity Solutions Group (Bpsg)
- Built from scratch a solution channel focused on selling and implementing business solutions with core Microsoft (incubation) components for Enterprise Content Management, Enterprise Project Management and Business.
- Development, positioning and launch of the Microsoft EMEA Information Worker Partner Program.
- Overall Partner Engagement, Recruitment and Development to support sales pipeline and opportunities
- Introduced MediaStreams to Microsoft’s acquisition teams. This lead to the acquisition that is the foundation of Microsoft’s current VOIP offering (Lync) to the enterprise.
Jul 2002 - Sep 2003
Business Manager For Area Vice President
- Responsible for:
- Daily support of the Area Vice President Sales and Marketing
- Management overall rhythm of the business for the EMEA area
Jul 2001 - Jul 2002
Group Manager Product Marketing
- Responsible for:
- Product Marketing of all Client, Office and Server products in EMEA
- Launch of Office XP, Windows XP and many other Microsoft products
Jul 1999 - Jul 2001
Subsidiary Business Marketing Manager (Currently Business Marketing Organization)
- Responsible for:
- Overall Product Marketing for Microsoft BV
- Active Member of Microsoft BV Leadership Team
Jul 1998 - Jul 1999
Partner Development Manager, Organization Customer Unit
- Responsible for:
- Overall EMEA ownership of Partner Marketing Programs
- Overall EMEA ownership of Microsoft Training & Certification Partners & Programs
- Ownership of the Educational Customer Unit including all related sales programs
Jul 1996 - Jul 1998
Partner Development Manager, Organization Customer Unit
- Responsible for:
- Partner Development and Certification
- Partner Readiness and Education
- Sales & Marketing to Educational institutes
- Licensing & Marketing for SMB segment
- License Compliancy
Jul 1994 - Jul 1996
Manager Training & Certification
- Responsible for:
- Partner Development and Certification
- Partner Readiness and Education
- Overall ownership for Microsoft’s Training & Certification Partner network
Sep 1992 - Jul 1994
Manager Training & Certification
- Responsible for:
- Managing a 12 people Training & Certification Department
- Training delivery wrt Data Communication (Ethernet, TCP/IP, LAN-Manager, etc.)
1991 - 1992
~1 yr
Training & Certification
Repko
- Responsible for:
- Training delivery wrt Data Communication (Ethernet, TCP/IP, LAN-Manager, etc.)
1989 - 1992
~3 yrs
FAQ
Frequently asked questions about Kees Pronk
Quick answers generated from the profile data available on this page.
What company does Kees Pronk work for?
Kees Pronk works for Bravura-AI, Inc..
What is Kees Pronk's role at Bravura-AI, Inc.?
Kees Pronk is listed as General Manager EMEA at Bravura-AI, Inc..
What is Kees Pronk's email address?
AeroLeads has found 1 work email signal at @microsoft.com for Kees Pronk at Bravura-AI, Inc..
Where is Kees Pronk based?
Kees Pronk is based in Edam, North Holland, Netherlands while working with Bravura-AI, Inc..
What companies has Kees Pronk worked for?
Kees Pronk has worked for Bravura-Ai, Inc., Amazon Web Services (Aws), Bt, Private, and Optimizely.
How can I contact Kees Pronk?
You can use AeroLeads to view verified contact signals for Kees Pronk at Bravura-AI, Inc., including work email, phone, and LinkedIn data when available.
What skills is Kees Pronk known for?
Kees Pronk is listed with skills including Strategy, Product Marketing, Enterprise Software, Management, Team Management, Channel Partners, Go To Market Strategy, and Business Development.
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