Passionate all-round business leader with over 25 years’ experience in a wide range of marketing, (solution) sales, customer success, customer experience, strategy, operations and people management roles within the international IT industry. Focused on revenue, business value and competitive customer and partner situations. Managed teams directly and indirectly across 80+ countries globally. Built major businesses. Strong team builder and driver of success. Before joining BT Global worked at Optimizely and managed Microsoft's Western European strategic approach to integrate the voice of Microsoft customers and partners into both products & services, processes and tools. Before this Senior Director Partner & Field Operations at Microsoft's EMEA Operations Centre (EOC) in Dublin, managing the strategic, business and operational services to Microsoft Channel Partners and internal stakeholders across 62 subsidiaries as well as the Director for Microsoft's Office Business Group for Central and Eastern Europe based in Munich. Author of a book on Business Value: The Journey to Value: Charting a course for success in emerging markets together with Lee Schlenker, Professor at EM Lyon.Bachelor Degree in Education.Personal strengths:• Activator: Can make things happen by turning thoughts and plans into action and achieving goals. • Mentor: Enjoy guiding people in their personal growth• Achiever: Work hard. Pragmatic in managing time, work and resources. • Strategic: Analytical. Innovative solutions. Appreciate straightforward and concise conversations. • Arranger: Flexible organizer. Building teams. Aim for mutually supportive relationship.Specialties:• People and Team Management (also remote) • (Re)structuring to lead in changing (IT) environment (People, Processes & Tools)• (New) Business Development • P&L ownership• Partner / Channel Models and Engagement• Operational Excellence (Order to Cash, Supply Chain Management) • Online and Devices• Emerging Markets• Strong technical affinity