Technology & Customer Success Manager with over 8 years experience in driving digital transformations and engagement for Financial Services.Experienced in integrating technology, people and processes in the areas of CLM to innovate customer experience.Proven track record collaborating with cross-functional teams and senior stakeholders to align project expectations, address changing business needs and driving organisational change.Passionate about working with clients across engagement levels and leading teams to successfully deliver outcomes. Leads with a customer-focused approach allowing fostering of collaborative partnerships with client organisations, becoming an extension of customer teams and a trusted advisor - facilitating an open environment to better assist in aligning technology solutions that will help meet business goals and objectives.