Keith Belcher Email and Phone Number

WELLS FARGO COMPANY (ENGINEERING MANAGER)October 2009 to Present*Engineering Manager/VP (Current Role) October 2009 – Present*Engineering Manager and Product Owner for a suite of solutions that provide Network Fault, Configuration, Performance and Security monitoring deliverables of the ISO Telecommunications FCAPS Model. I provide technical, strategic and Agile project leadership for a team of experts responsible for Wells Fargo’s Enterprise Network performance, capacity and… Show more WELLS FARGO COMPANY (ENGINEERING MANAGER)October 2009 to Present*Engineering Manager/VP (Current Role) October 2009 – Present*Engineering Manager and Product Owner for a suite of solutions that provide Network Fault, Configuration, Performance and Security monitoring deliverables of the ISO Telecommunications FCAPS Model. I provide technical, strategic and Agile project leadership for a team of experts responsible for Wells Fargo’s Enterprise Network performance, capacity and availability monitoring and management. I have working knowledge of my stakeholder’s operational and capacity business needs, ever-evolving infrastructure technologies and market trends such as controller-managed software defined networks and streaming telemetry. My On-Prem and Cloud-Based monitoring applications leverage Big Data stores and API/messaging integrations with a variety of homegrown and best-in-class Asset, AIOPS and Event Management Systems. I manage the relationships, strategy and roadmap collaborations with our solution vendors including new project sizing, budget and maintenance renewal approvals. A few recent initiatives include ongoing Lifecycle and Vulnerability Management for over ten enterprise monitoring applications; monitor onboarding of new Cisco, Arista, Palo Alto, CheckPoint, and F5 network platforms; Software Defined network and Splunk integrations, over three major tool retirement/consolidation(cost savings), onboarding of new solutions in voice and video monitoring and active Agile transformation for my teams. Show less

WELLS FARGO COMPANY (NETWORK ENGINEER AND ENGINEERING MANAGER)July 1999 to PresentI was hired or promoted into several roles since July 1999:Engineering Manager/VP (Current Role) October 2009 – Present**See current role listed above** *Lead Network/Security Engineer February 2005 – October 2009*As a lead Engineer for Campus, Call Center, Branch, VoIP and DMZ/B2B networks including several mergers I had opportunity to design and implement a variety of network,… Show more WELLS FARGO COMPANY (NETWORK ENGINEER AND ENGINEERING MANAGER)July 1999 to PresentI was hired or promoted into several roles since July 1999:Engineering Manager/VP (Current Role) October 2009 – Present**See current role listed above** *Lead Network/Security Engineer February 2005 – October 2009*As a lead Engineer for Campus, Call Center, Branch, VoIP and DMZ/B2B networks including several mergers I had opportunity to design and implement a variety of network, routing and security technologies. I was lead on major projects such as early VoIP deployment with Cisco Call Manager and remote Voice Gateways, onsite Philippine Call Center build, World Savings merger and firewalled B2B connectivity with our major customers.*Lead Operations Support Engineer (Priority Support) – July 1999 – February 2005*As a lead in Network Operations, I was responsible for problem resolution and root cause analysis of Wells Fargo enterprise network impacts from branch/ATMs, campuses and trading floors up through data centers, DMZ and ISP connectivity. I leveraged several tools including network and firewall performance and wire data monitors. I often traveled to Wells locations across the US in the event of major outages. I engaged vendors and design architects when needed to ensure expedient service restoration and permanent resolution. Show less

FLORIDA DEPARTMENT OF HEALTH (INFORMATION RESOURCE MANAGEMENT)Network and Computing Systems Manager from September 1997 to July 1999I joined this newly established agency as the Network Manager over desktop, server and network services for 1600 customers that included 250 remote sites and 3 campuses. In less than two years, I grew my team from eight to 26 including three teams with supervisors. In addition to vendor and contract management, staffing, business case presentations… Show more FLORIDA DEPARTMENT OF HEALTH (INFORMATION RESOURCE MANAGEMENT)Network and Computing Systems Manager from September 1997 to July 1999I joined this newly established agency as the Network Manager over desktop, server and network services for 1600 customers that included 250 remote sites and 3 campuses. In less than two years, I grew my team from eight to 26 including three teams with supervisors. In addition to vendor and contract management, staffing, business case presentations and $5 million budget planning responsibilities, I provided strategic guidance and project management to these successful projects: NetWare/IPX to NT with IP conversion, WAN redesign and deployment (Frame Relay with Cisco and Nortel routers using RIPv2), MAN conversion (FDDI to ATM), Token Ring to Ethernet migration, data center design/build and campus relocation, cc:Mail to MS Exchange conversion, implement Disaster Recovery Plan in coordination with the Florida Emergency Management Agency, establish in-house MCSE certification program, implement network monitoring (Cabletron Spectrum) and trouble ticketing systems, implement secure intranet/Internet web sites (MS IIS and SQL server, Check Point FireWall-1) and new hardware/software product evaluations. Show less

FLORIDA JOINT LEGISLATIVE MANAGEMENT COMMITTEE (LEGISLATIVE DATA CENTER)Network Engineer and IBM MVS Programmer from June 1988 to September 1997In this role, I supported an 800 user campus and 170 WAN sites that included Novell NetWare, Microsoft Windows NT, FDDI, Token Ring and Frame Relay technologies. Primary responsibilities included support of NT servers with file, print, SNA, SMS, SQL, WINS and DHCP services; HP OpenView and Optivity NMS on HP-UX and LAN troubleshooting using… Show more FLORIDA JOINT LEGISLATIVE MANAGEMENT COMMITTEE (LEGISLATIVE DATA CENTER)Network Engineer and IBM MVS Programmer from June 1988 to September 1997In this role, I supported an 800 user campus and 170 WAN sites that included Novell NetWare, Microsoft Windows NT, FDDI, Token Ring and Frame Relay technologies. Primary responsibilities included support of NT servers with file, print, SNA, SMS, SQL, WINS and DHCP services; HP OpenView and Optivity NMS on HP-UX and LAN troubleshooting using Network General’s Sniffer and Fluke Lanmeter. I maintained Shiva communication servers, HP Jet Direct print servers and IBM VTAM node definitions. Recent projects included: NetWare to NT server conversion; campus upgrade from an IBM bridges to Bay Networks routers and 3Com TR hubs with a FDDI backbone; and Win 3.1 to Win95 desktop upgrade. Prior to network engineering, I was promoted from IBM MVS Systems Programmer supporting mainframe operating systems and systems tools. In that role my projects included MVS/XA to MVS/ESA migration including overall responsibility of system product and application testing for Legislative and Office of Governor's systems. Show less

ELECTRONIC DATA SYSTEMS (EDS), INC. (INSURANCE AND GOVERNMENT DIVISIONS)Application Systems Engineer from April 1985 to June 1988 Experienced as Developer, Business Analyst and project leader with application design and development, system conversions and run time improvement in batch and online environments. Worked directly with customer to develop business needs into application solutions. Successfully used COBOL, Command Level CICS, Assembler, JCL and several development and… Show more ELECTRONIC DATA SYSTEMS (EDS), INC. (INSURANCE AND GOVERNMENT DIVISIONS)Application Systems Engineer from April 1985 to June 1988 Experienced as Developer, Business Analyst and project leader with application design and development, system conversions and run time improvement in batch and online environments. Worked directly with customer to develop business needs into application solutions. Successfully used COBOL, Command Level CICS, Assembler, JCL and several development and debugging tools. Was responsible for diagnosing and resolving high priority production abends. Highlights include: exempted phase one and completed phase three of EDS’s intensive SE development program six months ahead of schedule; consistent top five performer out of thirty SEs; assigned supervision, training and development of new employees; salary increased over 60% in three years. Show less