Keith Held Email & Phone Number

Upstate New York

Provide leadership and technical resource to District Field Technicians. Provide support to Sales force. Provide Safety resource and leadership to District. Act as liaison between District and Service Engineering/Manufacturing. Support and help District Service Manager drive District MBO's along with set goals and metricsTroubleshoot, repair, modify and maintain all STERIS (AMSCO) and competitor brand equipment in Life Science/Pharmaceutical and Healthcare Facilities. GMP trained, OSHA… Show more Provide leadership and technical resource to District Field Technicians. Provide support to Sales force. Provide Safety resource and leadership to District. Act as liaison between District and Service Engineering/Manufacturing. Support and help District Service Manager drive District MBO's along with set goals and metricsTroubleshoot, repair, modify and maintain all STERIS (AMSCO) and competitor brand equipment in Life Science/Pharmaceutical and Healthcare Facilities. GMP trained, OSHA Certified and N.I.S.T. Certified Calibrator. Schedule andCoordinate installation projects of new equipment in customer accounts and provide technical resource services to the customer and STERIS Field Service. Perform safetyobservations on district technicians and provide assistance on safety related problems. Provide technical support to district technicians and Sales staffon STERIS and competitive equipment and services. Assist district Technicians in troubleshooting and repair of various pieces of equipmentwithin the district. Provide District Service Manager with timely reports regarding installations, specialty billing projects and equipment escalation Show less

Upstate New York And Eastern Pa

Manage and oversee STERIS HealthCare and Life Science Capital equipment installations for the New York and Eastern PA area. Operate multiple projects to insure projects are completed and on budget within given time framesManage and support STERIS install team and sub Contractor teams while providing Technical product knowledge

Upstate New York

Provide leadership and technical resource to District Technicians. Provide support to Sales force. Provide Safety resource and leadership to District. Act as liaison between District and Service Engineering/Manufacturing. Support and help District Service Manager drive District MBO's along with set goals and metrics Troubleshoot, repair, modify and maintain all Steris (AMSCO) and competitor brand equipment in Life Science/Pharmaceutical and Healthcare Facilities. Schedule and Coordinate… Show more Provide leadership and technical resource to District Technicians. Provide support to Sales force. Provide Safety resource and leadership to District. Act as liaison between District and Service Engineering/Manufacturing. Support and help District Service Manager drive District MBO's along with set goals and metrics Troubleshoot, repair, modify and maintain all Steris (AMSCO) and competitor brand equipment in Life Science/Pharmaceutical and Healthcare Facilities. Schedule and Coordinate installation projects of new equipment in customer accounts and provide technical resource services to the customer and STERIS Field Service. Perform safety observations on district technicians and provide assistance on safety related problems. Provide technical support to district technicians and Sales staff on STERIS and competitive equipment and services. Assist district Technicians in troubleshooting and repair of various pieces of equipment within the district. Provide District Service Manager with timely reports regarding installations, specialty billing projects and equipment escalation reports. Show less

Direct supervision of 38 employees covering three shifts within the Engineering and Environmental Services departments which covers one main site and three satellite Health Centers. Other duties included where enforcing all OSHA and JACHO required mandates and regulations for Health Care Facilities regarding Environmental Services and Engineering. Other responsibilities where supervision of security protocols within the hospital and initializing and instructing a Defensive Driving Course for… Show more Direct supervision of 38 employees covering three shifts within the Engineering and Environmental Services departments which covers one main site and three satellite Health Centers. Other duties included where enforcing all OSHA and JACHO required mandates and regulations for Health Care Facilities regarding Environmental Services and Engineering. Other responsibilities where supervision of security protocols within the hospital and initializing and instructing a Defensive Driving Course for 500 employees in both Environmental Services and Engineering departments. Show less

Maintain and operate field base communication systems