• Cultivate and maintain enduring client relationships, ensuring satisfaction and loyalty.• Act as the primary liaison for client inquiries, concerns, and requests, providing prompt resolution.• Identify upselling and cross-selling opportunities, contributing to revenue growth.• Collaborate with the sales team to expand the client portfolio and meet revenue targets.• Present tailored solutions to meet clients' evolving needs effectively.• Maintain transparent communication with clients, providing updates on product enhancements and industry trends.• Generate comprehensive reports on account performance and conduct regular client check-ins.• Proactively resolve client issues to ensure satisfaction and retention.• Manage event execution seamlessly, serving as the main point of contact for clients.• Oversee event setup, supervision, and teardown to ensure smooth operations.• Provide ongoing support during events to guarantee optimal client experience.• Deliver contracted products and services, exceeding client expectations.• Manage assets, budgets, and financial reporting for events efficiently.

• Manage customers’ ship spares movement with overseas partners and offices to achieve on-time delivery for air and ocean freight movements.• PO management and movement for ship spares for global accounts.• PO consolidation and export/cross trade air and ocean freight.• Procure freight rates for daily enquiries. Negotiate with global freight forwarding offices/agencies to meet target rates.• Maintain and ensure proper documentations for easy retrieval of information required.• Ensure all internal records for all jobs are accurately updated on timely basis and job invoices are processed and dispatched on time

• Research and recommend prospects for new business opportunities.• Build and maintain relationships with clients and prospects.• Stay updated with current trends and competitors to identify improvements or recommend new strategies.• Collect and analyze information and prepare data and sales reports.• Meet with potential clients to determine their needs.• Build and maintain professional networks.• Hire temporary staff for events.• Create events online and manage client requirements.• Manage and optimize operations onsite.

• Provide support to sales representatives and quote customers and attend daily enquiries.• Co-ordinate with customers and global offices/agents on confirmed air freight shipments.• Procure freight rates for daily enquiries. Negotiate with global freight forwarding agencies to meet target rates.• Create & maintain rate cards for the Sales Support team.

• Offer air freight and sea freight quotes for internal and external customers.• Resolve customer queries and provide detailed information and pricing for their requirements.• Maintaining rates on RFQs for local and global accounts.• Update customers on their shipment status and communicate with the shipper/consignee for shipment pickup/delivery.• Generate customer invoices - Billing.• Negotiate service contracts freight rates and terms and conditions with vendors.• Coordination with operations for shipment collection and deliveries.• Train interns for pricing and customer service.

-Send requisition emails to HQ to assign SAP numbers for unassignedmaterials.- Creation of requisitions for purchases.- Assisted in arranging rig parts at the Store/Warehouse.