Keith Moore Email & Phone Number

Chantilly, Virginia, United States

• Monitors multiple network connectivity on multiple software platforms.
• Troubleshoots connections to multiple sites local and abroad.
• Monitors status of Crypto, Routers and Switches to maintain site connectivity.
• Create reports of daily outages and equipment issues for down sites.
• Preform calls to network providers to troubleshoot and connect new sites local and abroad
• Serves as network administrator for multiple networks across the company.

Chantilly, Virginia, United States

• Performed Tier 1 and 2 customer support for (3000 or more users) and escalates issues to system ornetwork administration team when necessary
• Serves as network administrator for multiple networks across the company.
• Preforms and installs network security updates and virus scans across multiple networks.
• Preforms remote desktop assistance with problems and software issues
• Creates and maintains spreadsheets (i.e. Cable Running Lists, Table of Contents, Revision Logs, printerequipment and workstation inventory) utilizing Microsoft Excel.
• Coordinates directly with on-site and off-site engineering and staff. And assist with their individualneeds.

Chantilly

Processes Data transfers for customers and grant or deny access to Data transfer accounts for each User per request Maintains web server services that allow for internal or external access to web sites and or databases. Tasks include managing multiple sites, administering security, and configuring necessary components and software. Responsibilities may.

United States

Chantilly, VA

CAD Technician 2 – Federal 06/2014-PresentCreates Inside Plant (floor plans and rack elevation) and Outside Plant (fiber route and detail) drawings from engineering field notes utilizing AutoCADCreates spreadsheets (i.e. Cable Running Lists, Table of Contents, Revision Logs) using Microsoft ExcelWorks directly with on-site and off-site engineering staff.

• 04/2013- 02/2014
• Maintains web server services that allow for internal or external access to web sites and or databases. Tasks include managing multiple sites, administering security, and configuring necessary components and software..
• Performs routine maintenance and upkeep, granting access to various apps replacing failed drives. Responds to individual users' difficulties with computer systems, provide instructions and sometimes training, and.
• Monitor and update Remedy SRS Help desk tickets to ensure contract Service Level Agreements are met in regards to response/repair times and Customer Satisfaction ratings
• Perform proper software updates of computers, printers, fax machines and T.V's, and voip phones
• Perform the installation and testing associated with Network cabling-Cat.3, Cat 5, Cat.Se, Cat.6, Fiber Optic, Coax, Risers and Tie CablesCatalyst 4500, 6500, 3750, 3650, 3550

Maintains web server services that allow for internal or external access to web sites and or databases. Tasks include managing multiple sites, administering security, and configuring necessary components and software. Responsibilities may also include software change managementPerforms routine maintenance and upkeep, granting access to various apps.

Perform the installation and testing associated with Network cabling-Cat.3, Cat 5, Cat.5e, Cat.6, Fiber Optic, Coax, Risers and Tie CablesInterpret CAD design drawings and adhere to BICSI-EIA-TIA specificationsWork from production checklists, diagrams, schematics, drawings, kits, samples, specifications and other documentationReceive mechanical and optical.

Performs receiving, and stocking of customers materialsPerforms basic upkeep of warehouseProvides assemblies in proper placement of weapons and hazards materialsProvides point of contact for sensitive materials needed for pickup, receiving or stockingOrganizes shipments for freight being moved domestic or internationalAssists in deliveries of classified.

Chantilly, VA

Provided warnings and alerts to federal law enforcementProvided point of contact between security intrusions and law enforcementUsed knowledge of federal security procedures to perform security practicesUsed computer databases to perform daily operational needsProvided point of contact for customer, and special visitors and events on scheduleMade sure.

Chantilly VA

Provided physical security of Federal Government buildingsInvestigated possible security intrusionsProvided written and oral reportsOperated in intense and fast paced environmentMaintained weapon qualifications

Manassas VA

Acquisition of telecommunication devicesOperated RMS computer programming systemProcessed inventory of telecommunication devices and accessoriesCarried out activation of telecommunication computer chip devicesProgrammed wireless web cards for activationsProvided excellent customer service to business communityPerformed data transfers for phone to.