Security Desk Operator
CurrentMonitoring and checking the operation of physical security assets across the company infrastructure. Making enquiries after incidents on company property. Liaising with customers, different departments, sites, companies and emergency services inside and outside the region. Systems used include: STS, SAP, SCADA, INS Salesforce, Flightdesk, Watercress, GuardStation, Datalog, Stentofon, MiTEC Loneworker and Peoplesafe.Monitoring the "Reservoir Safety Line", in order to get help… Show more Monitoring and checking the operation of physical security assets across the company infrastructure. Making enquiries after incidents on company property. Liaising with customers, different departments, sites, companies and emergency services inside and outside the region. Systems used include: STS, SAP, SCADA, INS Salesforce, Flightdesk, Watercress, GuardStation, Datalog, Stentofon, MiTEC Loneworker and Peoplesafe.Monitoring the "Reservoir Safety Line", in order to get help should an emergency occur. Monitoring the safety of our staff and getting help in case of an emergency. Finding assets and passing forward customer service queries, when customer services cannot locate whom to contact, reducing our customer dissatisfaction. Show less