Unlocking the value from data.Driving data standards and governance. Converting data into knowledge.

Enabling the discovery, interaction and governance of certified trusted data.Defining the strategy to unlock the value of data to drive business decision making.Product Owner for Data & Analytics products.Enterprise Data Catalogue strategy partner between business & I.T.Defining Data Governance structure. Building out the real world for roles such as the Data Value owner.

Globally responsible for I.T Operations delivering 24/7 business coverage. Full trade lifecycle support from Front to Back for the entire Energy Trading and Risk Management platform (ETRM Openlink Endur).Gained extensive experience in the technologies required to thrive in the power markets with a key focus on renewable energy. Systems include; Trade execution, Algorithmic trading platforms, data feeds (pricing, time series - weather data, Internal/External FTP).Subject matter expert… Show more Globally responsible for I.T Operations delivering 24/7 business coverage. Full trade lifecycle support from Front to Back for the entire Energy Trading and Risk Management platform (ETRM Openlink Endur).Gained extensive experience in the technologies required to thrive in the power markets with a key focus on renewable energy. Systems include; Trade execution, Algorithmic trading platforms, data feeds (pricing, time series - weather data, Internal/External FTP).Subject matter expert for proprietary and vendor supplied technologies utilised in the Renewables, Power and Gas markets including Trayport, CME, ICE, Trading Technologies.Developed visual dashboard platforms to collate and represent complex data in an intuitive and simplified manner. By bringing KPI and SLA data alive in a GUI it allowed a better grasp of performance aligned with strategic goals.Witnessed technology evolving at an astonishingly fast pace. Took steps to ensure the workforce were not overwhelmed by simplifying, automating and standardising systems and processes in a considered manner. Whilst simultaneous educating and nurturing the workforce to develop a scalable foundation to stand the test of time.Achieved success and continued motivation from breaking down complex systems and processes then organising them in a considered and thoughtful manner.Gate-keeper to the Production environment as the Change Management Board owner with a key objective to protect and stabilise the platform whilst calculating Change risk. Show less

European Manager for Application SupportJob description as above under Global I.T Operations Manager

Managing the Global Commodities team at Credit Suisse. Hands on leadership utilising Business Analyst skills to train and develop application support teams in all aspects of Openlink Endur.Energy Trading Risk Management specialist. Front to back Openlink Endur analysis and support.Located on the Commodities trade floor alongside Trading, sales and Operations to provide one to one support and expertise.Dedicated to bridging the gap between the front office business and I.T by… Show more Managing the Global Commodities team at Credit Suisse. Hands on leadership utilising Business Analyst skills to train and develop application support teams in all aspects of Openlink Endur.Energy Trading Risk Management specialist. Front to back Openlink Endur analysis and support.Located on the Commodities trade floor alongside Trading, sales and Operations to provide one to one support and expertise.Dedicated to bridging the gap between the front office business and I.T by liaising with the support and development streams. Focused on gathering front office requirements and actively seeking enhancements and improvements to existing and new systems. Dedicated to obtaining and sharing knowledge through training and documentation.Daily tasks include team leadership with a primary focus on training and developing team members. Trade booking, risk and PnL queries for both end of day reporting and intraday real time risk. Support function tasks include instrument, curve, template and user creation. Frequent troubleshooting items include, Connex, hospitalised trades, reference data mapping. Fixing / reset maintenance. Nostro accounts, holding instruments, deal pricing and market data values. Also responsible for all Electronic trading support of which includes ICE/IPE, Trading Technologies, Trayport GV8 and Prime Trade. Subject matter expert for Trayport GV8 configuration and support. Regional Change management manager. Show less

Energy Trading Risk Management specialist. Front to back Endur Openlink analysis and support. Based on the Commodities trade floor alongside the Trading, sales and Operations teams to provide one to one support and expertise.Dedicated to bridging the gap between the front office business and I.T by liaising with the support and development teams. Focused on gathering front office requirements and actively seeking enhancements and improvements to existing and new systems. Dedicated to… Show more Energy Trading Risk Management specialist. Front to back Endur Openlink analysis and support. Based on the Commodities trade floor alongside the Trading, sales and Operations teams to provide one to one support and expertise.Dedicated to bridging the gap between the front office business and I.T by liaising with the support and development teams. Focused on gathering front office requirements and actively seeking enhancements and improvements to existing and new systems. Dedicated to obtaining and sharing knowledge through training and consistently editing online shared documentation. Daily tasks include trade booking, risk and pnl queries for both end of day reporting and intraday real time risk. Support function task include Openlink holding instrument, template and user creation.Also responsible for all Electronic trading support of which includes ICE/IPE, Trading Technologies, Trayport GV8 and Prime Trade. Subject matter expert for Trayport GV8 configuration and support. Show less

Responsible for all Commodities trading desk applications and BAU support tasks.Main duties include Openlink business and downstream support, feeds include GBS, Intellimatch, Cobra. With over 1000 Openlink users tasks include trade lifecycle investigations, connex feeds and trade capture queries.Extensive exposure to Derivatives and Openlink application changes and releases.Physically located on the trade floor to provide business support for all eTrading applications and Excel… Show more Responsible for all Commodities trading desk applications and BAU support tasks.Main duties include Openlink business and downstream support, feeds include GBS, Intellimatch, Cobra. With over 1000 Openlink users tasks include trade lifecycle investigations, connex feeds and trade capture queries.Extensive exposure to Derivatives and Openlink application changes and releases.Physically located on the trade floor to provide business support for all eTrading applications and Excel Price sheets.Subject matter expert for Commodities Derivatives Re-engineering Project. Problem / Change management. Team lead for Trayport GV8 administration of which includes sequence mappings and user administration. Team project manager for on-boarding new systems, applications and technologies. Author and editor of support documentation for support wiki pages.Additional responsibilities include Major incident handling where the liaison and co-ordinating of development and management teams is required. Show less

Continue to support and deliver ION.NET MMI RFQ project to the commercial paper traders within Fixed income. Provided application support for Middle and front office users. Created xml configuration documents to run risk calculations for various portfolios. Supported trade replication between static, trade and market environments. Resolved risk add-in configuration queries. Updated and deployed server applications for trade lifecycle processes. Project managed and tracked the team’s… Show more Continue to support and deliver ION.NET MMI RFQ project to the commercial paper traders within Fixed income. Provided application support for Middle and front office users. Created xml configuration documents to run risk calculations for various portfolios. Supported trade replication between static, trade and market environments. Resolved risk add-in configuration queries. Updated and deployed server applications for trade lifecycle processes. Project managed and tracked the team’s documentation and tasks. Documented daily procedures and created support wiki pages for the Singapore based level zero support. Show less

Supported fixed income credit bond traders. Assisted traders with pricing, P&L, risk, configuration, system bond creation and trading queries.Responsibilities included the production ION platform. Assisted with the maintenance of the DR and UAT environments.Installed, configured and upgraded ION (Marketview) configuration servers (CS), Process managers (PM), ECN Gateways and Clients. Both Windows and Unix platforms.Project managed client upgrade from classic ION to .net. Built an… Show more Supported fixed income credit bond traders. Assisted traders with pricing, P&L, risk, configuration, system bond creation and trading queries.Responsibilities included the production ION platform. Assisted with the maintenance of the DR and UAT environments.Installed, configured and upgraded ION (Marketview) configuration servers (CS), Process managers (PM), ECN Gateways and Clients. Both Windows and Unix platforms.Project managed client upgrade from classic ION to .net. Built an excellent relationship with Credit traders. Received direct in house training from ION Trading. Show less

Provided Front office I.T problem and incident management for over 2000 users. Confidently met and exceeded expectations whilst working in an extremely pressurised and demanding environment. Largely supported the Microsoft Office suite with primary focus on Excel pulling various Market data feeds. Developed greater business knowledge using internal E-learning.

Over twenty month's exposure to Citigroup's trading and non-trading environment. Trade floor role predominately focused on MS Office, Reuters 3000 Kobra, Bloomberg, Outlook and messaging related components including Blackberry's. Responsibilities included assisting visitors and VIP's whilst on site. Project managed roll out of Blackberry devices and application configuration.

Assignment covered both front and back office support for the Royal Bank of Scotland with secondment to structured finance. Working extra hours in personal time gained exposure to trade floor support and related market data applications. Promotion followed and moved focus towards Trade floor support. Qualified as Blackberry associate and used skills to role out and administer devices on a daily basis. Received Employee of the month award for outstanding contribution.

Promotion from Helpdesk to Network Support provided dedicated time to investigate technical issues and provide desktop and remote support to over three thousand five hundred users across Europe. Carried out second line support and also assisted first line with support and technical tuition. Shadowed 3rd line engineers on site visits to further enhance customer-facing skills. Documented procedures and user guides, provided presentations and analyst training on new call logging systems. In… Show more Promotion from Helpdesk to Network Support provided dedicated time to investigate technical issues and provide desktop and remote support to over three thousand five hundred users across Europe. Carried out second line support and also assisted first line with support and technical tuition. Shadowed 3rd line engineers on site visits to further enhance customer-facing skills. Documented procedures and user guides, provided presentations and analyst training on new call logging systems. In the absence of permanent senior managers, took responsibility as secondment manger and became central point of contact for the Helpdesk and Network support team.Additional duties included; Project life cycle administration, from cost quoting through to customer satisfaction. Responsibilities included the active duty of Fire Warden and first Aid administer. Show less

Worked individually and as part of a team to restructure complex computer and manual databases. Maximised efficiency by prioritising and co-ordinating events. Handled classified and restricted information. Gained knowledge of running and maintaining a front line office. Worked in demanding situations whilst under threat and pressure.Commando Recruit Completed the longest military basic training in the world. Achieved superior mental and physical fitness.