•Lead internal operations; oversee 12 student consultants and manage the direction of 10 internal clients.•Conduct 12 weekly check-ins with student consultants to ensure timely progress on deliverables and maintain alignment with client goals.•Lead 5 client meetings per week to ensure consultant deliverables align with client expectations.•Spearhead onboarding and training for 8 new hires per semester, ensuring smooth integration and preparedness of student consultants for client projects.

•Produce robust marketing proposals, summary reports, and budgetary expectations for client presentations during scheduled meetings to establish personalized goals, strategy, and an action plan.•Develop monthly content calendars for 3 clients, including postings’ frequency and subject matter, to then be approved by clients, followed by managing attractive social media accounts to appeal to target markets and create consistent brands.

•Direct a board of 12 people, overseeing marketing, financial, and public relations departments; delegate tasks and ensure timely and efficient execution.•Oversee a budget of $42,000, ensuring accurate and reasonable allocation of funds; manage relationships with 3 major corporate sponsors: Paycor, Sazerac, and Duracell.•Plan annual International Collegiate Conference logistics; travel arrangements, competitions, and agenda scheduling.•Supervise the planning of events for over 250 active members, collaborating with corporate sponsors such as P&G, Paycor, and TQL.

•Collaborate with staff to demonstrate Xavier’s mission as a top university in the Midwest to prospective students and their families.

•Manage phone lines regarding prospective student applications, campus visits and events.

•Created tailored benefit guides for 25 clients, highlighting plan options and variations to effectively communicate available benefits.•Performed an average of 5 audits per week of commission data, utilizing information from insurance carriers and internal account managers to ensure accuracy and resolve discrepancies.•Assembled and delivered client-facing presentations for open enrollment, pre-renewal, and renewal periods, effectively conveying key information and updates, occasionally translating full presentations into different languages.•Conducted a 10-week research project linking population health initiatives with employee wellbeing, presenting findings and strategic recommendations to company executives.

•Lead front-end associates, providing guidance and performance feedback to enhance productivity and customer satisfaction.•Manage employee counseling reports adeptly and engage in constructive discussions to determine appropriate courses of action.•Aid hiring managers in the candidate selection process by reaching out to potential applicants monthly, coordinating interviews, and facilitating communication regarding their applications.

•Monitored inventory accuracy, minimizing discrepancies, and reporting findings to management.•Developed pricing strategies for a diverse range of grocery products, balancing competitive positioning with profit objectives.•Met weekly with company executives to analyze data and develop marketing strategies for weekly advertisements with the objective of bringing more customers into the store.

•Proactively address customer inquiries and issues, resolving disputes professionally and fostering a positive shopping experience for customers.•Oversee daily cash management activities, including balancing tills, performing audits, and reconciling discrepancies to maintain financial accuracy and accountability.