Kenneth Klang Email & Phone Number

Seekonk, Ma, Us

United States

Littleton, Massachusetts, United States

-Define and Implement operational policies and guidelines-Manage all operational systems for the organization (CRM, ERP, IT, etc.)-Analyze and provide executive reporting from ERP for Resource Utilization, Project Gross Margin Report, Backlog, Pipeline, Resource Planning-Manage 3rd party Vendor contracts and PO procurement system-Ensure quality of operations and Customer Satisfaction

Tolland, Ct

• Manage team which provides day to day IT support for employees & consultants• Oversee/Administer all internal IT solutions• Design/Manage/Implement new security initiatives, Secure email (DMARC), Mobile Security (MaM), Patch Management• Design/Manage/Implement new Infrastructure projects (email, AV, backup, etc)• Migrate email/sharepoint to O365 and setting up federation with SaaS providers• Manage laptop gold images, oversee implementation• Application Support - O365, Yammer, Intune, Citrix, OpenAir, SalesForce, Sharepoint, Mobile Device Support, Vonage (VoIP)• Implement continuous productivity initiatives and create cost reduction solutions.• Support organizational growth by determining need of all departments and taking appropriate steps to meet the needs of the organization as it grows.

• Managed Server & Consolidation Projects, coordinated implementation plans with Architecture, Operations, and Application Teams.• Completed Weekly Status reports and project agendas and kept accurate documentation for 175+ windows servers.• Attended weekly Change Control Board (RFC) meetings to explain proposed changes.• Performed physical-to-virtual, physical-to-physical, and virtual-to-virtual migrations using both Platespin & VMware Converter into VMware Vsphere environment.• Built new Physical and Virtual servers following strict server build documentation checklists, remediated problems using Qualys scans.• Migrated several large file servers (5-10 million files, 2000+ users, 5+TB) to new Physical Servers as well as to the EMC Celerra.• Migrated hundreds of printers from legacy windows servers to new Windows 2008 Servers.

• Perform Topographic, boundary, ALTA/ACSM surveys as well as the drafting of surveys using Autocad 2007.• Estimate new jobs, meet with prospective clients, remediate disputes between neighbors, etc.• Maintain client relations with firms such as F.M. Global, National Grid, Gilbane Building Co., etc.• Built and maintain the corporate server and network infrastructure supporting over 50 users.• Upgrading switch and cable infrastructure to handle gigabit Ethernet throughout the entire office.• Sized, purchased, and deployed ten new Dell servers for file serving and applications.• Implemented a small Active Directory system for authentication and security.• Set up workstations, printers, copy machines, etc and maintain them on a day to day basis.• Set up and maintain the server backup systems using Veritas Backup Exec.

Data Center EngineerOn call rotationResponsible for 400+ hp/compaq severs in co-located facility.Responsible for backup solutions using Netbackup and storagetek tape libraries.