Kelli Hines Email & Phone Number

Wilmington, North Carolina, United States

Himformatics bridges healthcare and technology to empower clients to tackle healthcare’s biggest challenges through strategy, planning, and implementation. The result is enhanced delivery, improved patient experiences and outcomes, and streamlined operations. Our extensive IT healthcare knowledge spans Strategy, Analytics, Revenue Cycle, ERP and EHR, Regulatory, Interoperability, Population Health, and more. Together with our clients, we are building new bridges one breakthrough solution at a time.

Wilmington, North Carolina Area

Management of internal customer service related projects to include Initiating, planning, executing, monitoring & controlling, and closing projects according to scope, deadline and budget. Key responsibilities include: *Leading large software implementations*Leading large operational workflow implementations*Leading multiple projects simultaneously *Defining project scope, goals and deliverable's that support the organizations requirements, goals, mission, vision, and values*Proactively managing changes to ensure success*Delivering excellent communication skills with project team members, customers and key stakeholders

Wilmington, North Carolina Area

Utilizing knowledge of Epic application capabilities, business requirements, and technical skills to implement and support the Resolute Hospital and Research Billing applications. Responsible for leading and implementing projects:● ICD-10 IT Project Lead: build, test, and validation of system changes; diagnosis/problem list calculator roll out, training and education, go-live support.● Chart Review IT Project Lead: consolidation/standardization of Epic print groups ● Epic Research IT Lead: built, Implemented, and trained standardized workflow in Epic to identify study subjects, support research activities, and ensure research billing and coding compliance. ● Epic Charge Router IT Lead: complex build/configuration to automate the addition of charges, modifiers, CPT codes etc. ● Epic Report IT Lead: configuration of hospital billing reports and conducted training as needed● Pender Memorial Hospital May 5th 2015 Go-live: identification, evaluation, and configuration of billing system procedures to meet end user requirements; build, test, validation, and continued maintenance ● New Hanover Regional Medical Center Epic June 2nd 2012 “Big Bang” Go-live: analysis of billing workflows and data collection; build, test, validation, and continued maintenance; communication, collaboration, and interpretation of NHRMC Revenue Cycle needs with team members and stakeholders

Wilmington, North Carolina Area

Responsible for day-to-day operations of HIM Department and managing 32 direct reports on 24/7 shifts: ● MPI Quality Control ● Analysis, Voluntary Relinquishment of Privileges ● Transcription ● Zimmer Clinic Medical Records Department ● Responsible for Joint Commission Accreditation Readiness and Medical Record audits ● Determining and creating HIM policies ● Maintaining department budget ● Hiring, supervising, and evaluating employees ● Providing in-service, training, and education ● Serving on organizational committees, conducting/leading department meetings

Wilmington, North Carolina Area

Coding and abstracting inpatient medical record diagnoses/procedures utilizing 3M applications ● Maintaining accurate and optimum DRG assignment ● Participation in a Clinical Documentation Enhancement Program ● Participation in physician documentation education efforts ● Compliance of inpatient coding guidelines

Wilmington, North Carolina Area

Identifying, collecting, analyzing, and managing cancer data for statistical and research analysis ● AJCC and SEER Summary Staging in accordance with ACOS guidelines ● Maintaining Cancer Registry Database

Wilmington, North Carolina Area

Bachelor’S Degree, Healthcare Management

Associate’S Degree, Health Information/Medical Records Technology/Technician