Kelli Shoemaker Email & Phone Number

Accurately input all payroll-related data for clients necessary to ensure deadlines are metBuild and assist in troubleshooting ancillary client products such as time-keeping and 401k reporting solutions with multiple providers, as well as provide support and training to clients on productsReceive data via telephone, fax, and/or email and accurately transcribe to appropriate payroll/time keeping/401k productsEstablish and maintain a positive working relationship with clients and third-party vendorsBalance and audit automated reports and processes to ensure data is being remitted timely and accuratelyCreate and reconcile weekly lists of all clients scheduled with 401k reporting to ensure Department of Labor timelines are met

Responsible for general reception duties, including scheduling, data entry, insurance verification, and collecting co-paysMaintain medical records and billing/reconciliation reportsAssist patients with questions/concerns regarding treatment, billing, and appointment schedulingCover reception duties at multiple company owned and contracted centers as needed

 Provide customers with timely and accurate shipping, receiving, and production documents Maintain inventory records Problem solve and answer customer questions/concerns Receive high phone call volume, including taking appointments and answering customer needs

 Complete routine maintenance on customer vehicles, including oil change, tire rotation, and tire replacement Assist master technicians with customer vehicle repairs Complete required GM Training courses

 Complete routine maintenance on customer vehicles, including oil change, tire rotation, tire replacement, alignment, and coolant and transmission fluid exchange Assist master technicians with customer vehicle repairs

Associate'S, Business Administration And Management, General

Certificate Of Completion, Medical Coding

Diploma, General

Associate'S, Business Administration And Management, General