As the CEO of The Learning Tree Academy we are able to provide a safe, loving, developmentally appropriate environment for pre-school aged children. We have made it our primary focus to provide a bright, stimulating place to grow and learn.

Seasoned Organizational Development Leader serving in roles for strategic change initiatives, leadership development, and employee engagement. Interface with executives, cross-functional teams, line managers, and employees to gather requirements, plan, deploy, and coach. Warmly regarded for building relationships and using both qualitative and quantitative activities for adoption and sustained change.

Manages projects focused on improving operational efficiencies and quality across the Member Appeals Department.Accountable for working independently with internal and external clients to identify opportunities for improvement, resolve problems, and implement plans for improvement within established timeframes.Develop clear and thoughtful presentations for groups of all sizes and levels, including senior management.Reviews requested files for quality and accuracy.Provide on the job training and motivation to new and experienced specialists.Maintain departmental records for quality and quantity of work.Handles complex inquiries referred by the supervisor and unit associates.Monitors workflow, identifies procedural problems, and recommends solutions.Assists in the development, analysis and maintenance of required reports data and special projects as requested.Updates the monthly Performance Monitor reports on a monthly basisCoordinates with the facilitators to ensure that the committee facilitation is covered and alerts Manager of the change.Review the Appeals Committee Facilitator’s schedules on a daily basis to ensure that everyone knows their assignments for the day.Provides feedback to the Manager with regards to this assessment Coordinates with Scheduler to ensure cases are scheduled for first and second level committee meetings in a timely manner.