Kellie Wahlheim, Pmp Email & Phone Number

As a project manager for the Global Licensing Group, I am responsible for pushing forward the strategic initiatives for the group in all areas including marketing, digital, sales, events and editorial. My current projects include:- Implementation and project managing for a new online learning platform for the licensing industry. I am responsible for managing technology set up and upgrades, including subtitles and other languages- Lead on sales enablement tools and collateral. In collaboration with the sales team, I continually evaluate, update and strategize our sales tools, collateral and processes to ensure the sales team is set up for success.- Strategic lead for our digital marketing services programs including scheduling, process improvement, data and analytics, customer insights and elevating the customer experience and all collateral for marketing and sales.

Remote

Responsible for support of all digital marketing services and sponsored content marketing programs across the Informa Markets Licensing Group while also playing a pivotal role in the customer support and analysis of programs launched. Key player in:- Brainstorming with content, sales, marketing, and operation teams to develop programs for clients; aimed to meet their brand awareness and lead generation goals- Creating, managing, and updating standardized processes aimed at creating efficiency across multiple teams and clients- Maintaining a high level of focus on customer KPIs and reporting to assist with client retention and goal meeting. This includes providing regular reporting to leadership, content, marketing, sales, and clients on the progress of programs and campaigns.- Development and strategy around digital offerings based on audience engagement, client needs, and industry trends- Sales enablement activities including removing any barriers to sales, updating and monitoring processes and outwardly communicating updates, storytelling of data and program specifics to help aid in the sales process and contracting.

Responsible for delivering quality execution of sponsored events, content, and custom graphics for partners and sponsors to leverage as a demand generation engine to extend their reach and generate pipeline. This includes digital content, webinars, advertising and partnerships. Daily responsibilities include client outreach and management, building and maintaining technologies needed for programs, building custom websites, speaker and conference management and outreach, updating internal team members through project management software about progress on programs and creating custom graphics and imaging for programs. Collaborate daily with cross-functional internal teams including sales, content, marketing, and senior executives, and work with external agencies and clients.• Webinar management including platform maintenance and specific page creation, speaker and conference management and outreach, data and engagement tracking and reporting, and sponsorship deliverables.• Marketing activities including email creation, creating targeted audiences, social media content and engagement and campaign strategy. • Responsible for a high level of communication and daily progress updates with outside vendors, internal teammates and stakeholders and important sponsors and clients.

Greater Denver Area

Working closely with sales, marketing and content teams while leading the overall event strategy and fulfillment. Maintaining an open line of communication and feedback with the President and CEO of the company to fulfill the event in their vision. Management of operational expenses and revenues, reconciliation of financial information, payments. Vendor relations and contracts, including food and beverage, venue research, audio visual needs and travel expenses. Operational needs including event rentals, creation of menus, general décor, signage and work order creation and tracking, event orders. Conference needs including speaker coordination and communication, website management, and conference room set up, on site management. Sales needs including sponsorship development and fulfillment as well as private appointment room fulfillment. Administrative work including calendar and appointment management for upper level executives, material printing, meeting fulfillment including food and beverage needs, room set up and any technology needs. Scheduling, hiring and management of temporary staff including volunteers, temporary agents, and security personnel.Achievements:• Lead event manager for several concurrent events annually ranging in size from 100 people to 30,000 people. Collaborated and lead a team of 30 people from different departments to fulfill events. Responsible for project scoping, timelines, deadlines, and execution.• Responsible for creating and maintaining operational budgets for all events. Consistently came in under budget for all events, the largest being $5,000,000.• In charge of improving processes and procedures for the team. I recreated our exhibitor information portal to be more efficient, easier to use and have more quality information. This successfully created a lighter call volume for the sales team and more exhibitor orders for our vendors.

Boulder, Co

Leading and executing the operational strategy for a defined set of exhibitions and conferences. General assistance to all aspects of the trade show team, including sales, conference, marketing and finance. Management of operational expenses and revenues, reconciliation of financial information, payments. Vendor relations and contracts, including food and beverage, venue research, audio visual needs and travel expenses. Operational needs including event rentals, creation of menus, general décor, signage and work order creation and tracking, event orders. Conference needs including speaker coordination, website management, demo room and conference room set up, on site management. Sales needs including sponsorship development and fulfillment as well as private appointment room fulfillment. Planning of annual holiday party for 200 people, including venue selection, menu planning, entertainment, and décor.

Boulder, Co

Lone Tree, Co

Daily responsibilities included: administrative work entailing answering phones, message taking, daily paperwork, event work including site visits, contracts, BEOS, proposals, initial contact for events, event execution and supervision, billing, and menu tastings, sales work including responding to phone and web inquiries, cold calling, email marketing and upselling products and packages. Also responsible for all banquet staff and event set ups and any general assistance to the Event Sales Manager and General Manager.

Aspen, Co

Daily responsibilities included: office work including answering phone calls, event paperwork, and any general assistance to Event Managers, also responsible for printing and creating event menus and signage, first point of contact for all event guests, organization of transportation.

Port Canaveral, Fl

While serving as a Guest Services Hostess, duties included assisting guests with account payments and adjustments, booking excursions, gratuity payments, answering phone inquiries, concierge guest check in assistance, and any other general guest assistance all while maintaining Disney's high standards of customer service. Assisted Guest Services Groups Manager in executing Disney Fairytale Weddings on board the Disney Dream.While serving as Recreation Staff, held certifications in CPR, First Aid and Open Water Rescue from Ellis & Associates. Duties included general island maintenance of Disney’s Castaway Cay, sales, providing excellent customer service, life-guarding, maintaining safety, and showing professionalism, assisting Recreation Manager and any other manager with any tasks assigned.

Orlando, Fl

Daily responsibilities included: providing excellent customer service, showing professionalism, maintaining safety, assisting guests with boat rentals, golf cart rentals and children’s pool side activities all while maintaining Disney's high standards of customer service. Also participated in shadowing and classroom sessions with industry professionals. Held certifications in CPR, First Aid from Ellis & Associates.

Boulder, Co

Daily responsibilities included: providing excellent customer service, showing professionalism, maintaining safety, and general pool maintenance. Also responsible for creating and implementing swim lesson courses for all ages and swim levels. Held certifications in CPR, First Aid and WSI from American Red Cross.