 Consult with clients to create and deliver leadership and team training events and programs both in-person and online use Adobe platform to develop interactive course content Use personality assessments such as True Colors and DiSC to improve communication among members of client teams

 Developed partnerships with local 5 local non-profits to further goals of access and diversity in the outdoors, resulting in one receiving a $10,000 grant  Prepared an implemented a communication action plan that increased employee engagement scores 10% Initiated use of a restocking assistant to ensure more product on floor, with a potential 10% increase in sales, according to company data; raised completing percentage from 24% to 99% Spearheaded scheduling, marketing, and delivering in-store curriculum as well as leveling up peers to deliver content to bring customers into the store Co-created a peer recognition system to boost employee engagement

 Designed and delivered content related to leadership, marketing, management, and programming.

 Designed and implemented curriculum. Delivered lectures and conference presentations nationally and internationally.  Published research and technical papers. Supervised and developed student interns. Conducted scholarly research.

Lecturer in the Dept. of Hospitality, Recreation and Tourism Management• Prepared students for careers in public, private and nonprofit recreation organizations, as well as health services fields• Taught courses related to marketing research, program evaluation, and nonprofit management