Kelly Carter

Kelly Carter Email and Phone Number

Award-Winning Biopharmaceutical Executive | U.S. Launch Expert | Portfolio Management Leader @ Amgen
thousand oaks, california, united states
Kelly Carter's Location
Atlanta Metropolitan Area, United States
About Kelly Carter

Throughout my 17-year career with Amgen, I’ve earned recognition for diverse experiences in sales, sales leadership, and value and access strategy. Advancing from my first position as a senior biopharmaceutical representative, I was promoted numerous times to my current role as executive director of patient access, where I lead over 270 professionals in call center, copay, nurse, field reimbursement, and site-of-care capabilities. Examples of my recent career highlights include:➣ Realized a $73M 10-year cost savings by transferring the healthcare provider (HCP) services in-house to support the majority of Amgen brands. ➣ Earned an 84% employee satisfaction rate with only 2% attrition by creating a performance-based culture that engaged team members and made them feel heard. ➣ Led the Oncology portfolio, Amgen’s largest product portfolio, and launched Amgen’s first biosimilar franchise. In addition to my hands-on experience, I earned a bachelor of arts in communication from Washington State University.

Kelly Carter's Current Company Details
Amgen

Amgen

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Award-Winning Biopharmaceutical Executive | U.S. Launch Expert | Portfolio Management Leader
thousand oaks, california, united states
Website:
amgen.com
Employees:
27715
Kelly Carter Work Experience Details
  • Amgen
    Executive Director
    Amgen Nov 2020 - Present
    Thousand Oaks, California, United States
    My team of 270 professionals leads patient support, affordability, and fulfillment experience for all of Amgen’s medical benefit products. During my tenure, the team has launched eight products including four biosimilars, three pipeline launches, and one as a co-promoter with AstraZeneca. Each launch was successful because we created a seamless brand alignment, addressed client pain points, and met the needs of each unique sector. My team co-created the Amgen SupportPlus umbrella to address brand strategy across the portfolio and served on the acquisition team leading the exploration, planning, and integration of ChemoCentryx & Horizon Therapeutics. In addition, I developed Amgen’s first “biomarker testing copay program” supporting the Lumakras® launch. In 2022 I led the transfer of HCP services in-house to support the majority of Amgen brands, leading to a $73M 10-year savings target. I also achieved and maintained a 40% HCP utilization within bone brands – the highest in the company since launch. I established service differentiators for products in diverse life cycles to ensure premium experiences exceed biosimilars. Products under my leadership include: Prolia, Evenity, Avsola, Tezepelumab, MVASI, KANJINTI, Blincyto, XGEVA, Nplate, Vectibix, Imlygic, Kyprolis, Lumakras, Riabni, Neulasta OnPro, Neupogen, and Aranesp.
  • Amgen
    Us Value & Access Marketing Director – Oncology
    Amgen Apr 2019 - Nov 2020
    Thousand Oaks, California
    I was promoted to lead the team in developing and executing the patient access strategy for the Amgen Oncology, the company’s largest portfolio. I led full patient support services: Amgen Assist 360, Amgen First Step copay program, and Amgen’s Nurse Ambassador Program. I’m proud of launching the biosimilar franchise, a first in Amgen’s history, and creating awareness of the patient journey, elevating it from an afterthought to an oncology differentiator within the market. Products under my leadership included: MVASI, KANJINTI, Blincyto, XGEVA, Nplate, Vectibix, Imlygic, Kyprolis, Lumakras, Riabni, Neulasta OnPro, Neupogen, and Aranesp.
  • Amgen
    Regional Sales Director – White Team Bcbu
    Amgen Apr 2017 - Apr 2019
    Thousand Oaks, California
    Following a significant product delay, I pivoted from the Blue Team to the White Team to lead the South-Central region. By establishing a culture of accountability, integrity, and high performance, I elevated the team from last to top three in the company in Aimovig sales nationally at launch. I infused an entrepreneurial spirit and a fail-fast mentality that focused on cross-functional support and generated multibillion dollars in sales revenue. Products under my leadership included: Prolia, Repatha, and Aimovig.
  • Amgen
    Strategic Planning & Operations Director, Bone Cardio Marketing
    Amgen Feb 2016 - Apr 2017
    Thousand Oaks, Ca
  • Amgen
    Sales Planning Director
    Amgen May 2014 - Feb 2016
    Thousand Oaks, California
  • Amgen
    District Sales Manager
    Amgen Jun 2012 - May 2014
  • Amgen
    Senior Marketing Manager
    Amgen Aug 2010 - Jun 2012
  • Amgen
    Training & Development Manager
    Amgen Jan 2009 - Aug 2010
  • Amgen
    Senior Biopharmaceutical Representative
    Amgen Apr 2007 - Jan 2009
  • 24 Hour Fitness
    Group Exercise Instructor (Gxi)
    24 Hour Fitness 2005 - Jan 2016
  • Galderma
    Territory Manager
    Galderma Dec 2002 - Apr 2007
  • E. & J. Gallo Winery
    Sales Representative
    E. & J. Gallo Winery Jun 2001 - Dec 2002
    Tacoma, Wa

Kelly Carter Education Details

Frequently Asked Questions about Kelly Carter

What company does Kelly Carter work for?

Kelly Carter works for Amgen

What is Kelly Carter's role at the current company?

Kelly Carter's current role is Award-Winning Biopharmaceutical Executive | U.S. Launch Expert | Portfolio Management Leader.

What schools did Kelly Carter attend?

Kelly Carter attended Washington State University.

Who are Kelly Carter's colleagues?

Kelly Carter's colleagues are Aaron Delaney, Jason Ramey, Rn, Mba, Bích Hảo, Kevin Ortiz Rivera, Donna Mortimer, Nishant Kumar, Tom Leonard.

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