Kelly Carter Email and Phone Number
Throughout my 17-year career with Amgen, I’ve earned recognition for diverse experiences in sales, sales leadership, and value and access strategy. Advancing from my first position as a senior biopharmaceutical representative, I was promoted numerous times to my current role as executive director of patient access, where I lead over 270 professionals in call center, copay, nurse, field reimbursement, and site-of-care capabilities. Examples of my recent career highlights include:➣ Realized a $73M 10-year cost savings by transferring the healthcare provider (HCP) services in-house to support the majority of Amgen brands. ➣ Earned an 84% employee satisfaction rate with only 2% attrition by creating a performance-based culture that engaged team members and made them feel heard. ➣ Led the Oncology portfolio, Amgen’s largest product portfolio, and launched Amgen’s first biosimilar franchise. In addition to my hands-on experience, I earned a bachelor of arts in communication from Washington State University.
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Executive DirectorAmgen Nov 2020 - PresentThousand Oaks, California, United StatesMy team of 270 professionals leads patient support, affordability, and fulfillment experience for all of Amgen’s medical benefit products. During my tenure, the team has launched eight products including four biosimilars, three pipeline launches, and one as a co-promoter with AstraZeneca. Each launch was successful because we created a seamless brand alignment, addressed client pain points, and met the needs of each unique sector. My team co-created the Amgen SupportPlus umbrella to address brand strategy across the portfolio and served on the acquisition team leading the exploration, planning, and integration of ChemoCentryx & Horizon Therapeutics. In addition, I developed Amgen’s first “biomarker testing copay program” supporting the Lumakras® launch. In 2022 I led the transfer of HCP services in-house to support the majority of Amgen brands, leading to a $73M 10-year savings target. I also achieved and maintained a 40% HCP utilization within bone brands – the highest in the company since launch. I established service differentiators for products in diverse life cycles to ensure premium experiences exceed biosimilars. Products under my leadership include: Prolia, Evenity, Avsola, Tezepelumab, MVASI, KANJINTI, Blincyto, XGEVA, Nplate, Vectibix, Imlygic, Kyprolis, Lumakras, Riabni, Neulasta OnPro, Neupogen, and Aranesp. -
Us Value & Access Marketing Director – OncologyAmgen Apr 2019 - Nov 2020Thousand Oaks, CaliforniaI was promoted to lead the team in developing and executing the patient access strategy for the Amgen Oncology, the company’s largest portfolio. I led full patient support services: Amgen Assist 360, Amgen First Step copay program, and Amgen’s Nurse Ambassador Program. I’m proud of launching the biosimilar franchise, a first in Amgen’s history, and creating awareness of the patient journey, elevating it from an afterthought to an oncology differentiator within the market. Products under my leadership included: MVASI, KANJINTI, Blincyto, XGEVA, Nplate, Vectibix, Imlygic, Kyprolis, Lumakras, Riabni, Neulasta OnPro, Neupogen, and Aranesp. -
Regional Sales Director – White Team BcbuAmgen Apr 2017 - Apr 2019Thousand Oaks, CaliforniaFollowing a significant product delay, I pivoted from the Blue Team to the White Team to lead the South-Central region. By establishing a culture of accountability, integrity, and high performance, I elevated the team from last to top three in the company in Aimovig sales nationally at launch. I infused an entrepreneurial spirit and a fail-fast mentality that focused on cross-functional support and generated multibillion dollars in sales revenue. Products under my leadership included: Prolia, Repatha, and Aimovig. -
Strategic Planning & Operations Director, Bone Cardio MarketingAmgen Feb 2016 - Apr 2017Thousand Oaks, Ca -
Sales Planning DirectorAmgen May 2014 - Feb 2016Thousand Oaks, California -
District Sales ManagerAmgen Jun 2012 - May 2014 -
Senior Marketing ManagerAmgen Aug 2010 - Jun 2012 -
Training & Development ManagerAmgen Jan 2009 - Aug 2010 -
Senior Biopharmaceutical RepresentativeAmgen Apr 2007 - Jan 2009 -
Group Exercise Instructor (Gxi)24 Hour Fitness 2005 - Jan 2016 -
Territory ManagerGalderma Dec 2002 - Apr 2007 -
Sales RepresentativeE. & J. Gallo Winery Jun 2001 - Dec 2002Tacoma, Wa
Kelly Carter Education Details
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Communication
Frequently Asked Questions about Kelly Carter
What company does Kelly Carter work for?
Kelly Carter works for Amgen
What is Kelly Carter's role at the current company?
Kelly Carter's current role is Award-Winning Biopharmaceutical Executive | U.S. Launch Expert | Portfolio Management Leader.
What schools did Kelly Carter attend?
Kelly Carter attended Washington State University.
Who are Kelly Carter's colleagues?
Kelly Carter's colleagues are Aaron Delaney, Jason Ramey, Rn, Mba, Bích Hảo, Kevin Ortiz Rivera, Donna Mortimer, Nishant Kumar, Tom Leonard.
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