Senior Manager, Fs Regulatory Consulting Solutions
Current• Managed a diverse team of consultants to evaluate and redefine existing procedures for the Transformation Office of a leading retail bank, in response to multiple regulatory enforcement actions.• Assisted in the design and execution of a process to identify cross border activities for a foreign owned bank, while simultaneously leading a team to assist with upcoming Compliance Risk Assessment.• Managed a diverse team of multiple staff levels to assist a $1 billion mortgage subservicing company with their response to a regulatory order for the mistreatment of borrowers. • Established a Change and Portfolio Management office for $400 billion U.S. bank to provide a comprehensive view of all change initiatives to identify areas of change saturation within constrained business units.• Responsible for the development, implementation, and execution of a Quality Program used to manage the output of a large regulatory lookback team of more than 150 reviewers for a $200 billion U.S. bank.• Managed a team to review and evaluate a $112 billion U.S. bank’s initial response to consent order findings from government regulators for the mistreatment of student borrowers.• Led multiple large teams comprised of diverse staff levels to assist a $2 trillion U.S. bank’s response to multiple regulatory orders from various government regulators, for mistreatment of credit card customers. • Conducted a retrospective/lessons learned over a seven-week period to evaluate the build and launch of an online banking platform for a $400 billion U.S. bank to evaluate their effectiveness of using an Agile delivery methodology.• Served as the Corporate and Social Responsibility Lead for the PwC Denver Office Advisory Staff Council.