Kelly Langan Email & Phone Number

San Francisco, California, US

San Francisco, California, US

Youngstown, OH, US

• Facilitate the logistics, inventory, daily sales, deposits, storage, and marketing of $200,000 of fireworks.
• Systemize the organization of 11 pallets of fireworks in a storage container and on sales floor layout.
• Train and manage 10 employees on product knowledge, safety protocols, money management, and retail techniques to reach our shared goal: sell 100% of product in 10 days.

Detroit, Michigan, US

Detroit, Michigan, US

• Develop business relationships with 26 companies (each with 100-850 employees) and 2 Platinum rated brokers to identify key insights to penetrate sales and maintain high customer satisfaction
• Execute account management strategy and exceed set goals of 100% retention of a book of business with medical/Rx/dental/vision that generates $90 million dollars in premium, yearly
• Collaborate with Underwriting monthly for pre-renewal strategizing, Specialty Business quarterly for growing existing accounts, and Customer Reporting weekly for delivering insights to brokers

Detroit, Michigan, US

• Provide expert advice to over 70 companies (each with 50-300 employees) and strategize long and short-term account management retention goals
• Consult agents/brokers/group customers to review benefit information, budget alternative plans, resolve customer service issues, and coordinate client partnership meetings
• Negotiate 19 competitive situations with data analysis and proposals

Detroit, Michigan, US

• Assist higher Account Management staff in delivering 15 annual renewals, running 250+ reports over multiple platforms, overseeing new business, and assuring all aspects of account service run properly
• Administer RFP quoting for new business and utilize a Report Menu for efficient quoting, in 6 months
• Deepen understanding of fully insured vs. self-funded renewals and supporting documents

• Establish social media accounts on Facebook and create 2 websites for increasing online traffic.
• Actively post 1 time a week on Facebook and update Hours of Operation weekly on the websites and Google.

• Establish professional relationships with 4 automotive clients via weekly emails, data-tracking presentations, and quantitative analyses to meet marketing targets and account management goals
• Increase ad traffic and social engagement by tracking 4 marketing campaigns in Google Analytics
• Optimize Google AdWords and Analytics for daily reporting and synthesizing consultative feedback

Dayton, OH, US

• Manage on-campus events and respond to a minimum of 10 emails a week. Create social media presence on Snapchat and Facebook
• Facilitate meetings with students and faculty members to strengthen knowledge about Housing and Residence Life.

Atlanta, GA, US

Assist in planning for and hosting weekend events for two radio stations.Construct talking points and multiple original scripts when calling prize winners.Record at least 8 prize winner data sheet in Excel daily and filed the hardcopies.Create and assist in the editing process of one written Request For Proposal.

Fall soccer Season (Sept.-Nov.).Work directly with middle school children to improve skills and overall game play.Create material for practice schedules and manage game day paperwork.

Bachelor Of Arts - Ba, Communication Management

Master Of Business Administration - Mba

High School