Kelly Lang Email & Phone Number

New York, Ny, Us

As the leader of Sprinklr's global communications team, we use the power of story to tell the world about what we do and how we do it. Together, with over 1,000 customers, we are redefining the future of customer experiences. We are creating and leading a new category of enterprise software. We do that with a unified platform for all customer-facing functions, across 30+ channels with AI that is purpose-built for the enterprise. We call it Unified-CXM. Sprinklr has the best people on the planet and we create some of the most sophisticated technology to help the world's largest brands to listen to, reach and engage customers on the channels they prefer. It's all about delivering a more human experience to every customer, every time, at once-impossible scale. All on one unified platform.

New York, Ny, Us

Chief is a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for the most powerful women executives to strengthen their leadership, magnify their influence, and pave the way to bring others with them. I am honored to be a member of the Chief network.

San Jose, Ca, Us

Led award-winning team of communication and events experts. Creator of engaging and inspiring employee stories and experiences with one goal—make employees fans of everything we do while shaping Cisco’s perception. Responsible for portfolio that achieved World’s Best Place to Work. Passionate about personalized audience experiences. ▪ Creator of Employee Digital Newsroom -- “the” place where employees get their daily news about company, technology, innovation, people, and culture. Extends across multiple platforms with one goal in mind: keep employees informed and connected to the business and each other.▪ External and internal influencer.▪ Creator of Cisco’s coveted yearly Bridge Award program to promote employees who exemplify giving.▪ Skilled at creating and bringing strategy, purpose, culture, and values to life through all communication channels and platforms—helping employees practice the rituals and habits that create a world’s best place to work culture.▪ Skilled at leading a team that hosts small- and large-scale events, activities, and forums to engage and inspire.▪ Responsible for programs that activate employees to advise Executive Leadership and solve culture challenges for a productive and healthy work environment.

San Jose, Ca, Us

Led Cisco’s Partner Experience, Programs, Brand strategy and Communications team of 30 employees. Responsible for accelerating external partners’ growth with digital marketing content, training, enablement. Co-created and launched Engage – a suite of digital marketing services that helped partners grow 19% Y/Y with $1.89B in pipeline. Two proud accomplishments: Co-led our first ever partner-activated brand campaign -- There’s Never Been a Better Time. Owned Partner Marketing Velocity -- a “one-of-its-kind” market-leading training program to help partners learn how to better market, brand and sell. Engaged press, media, analysts to communicate strategy and demonstrate impact.

San Jose, Ca, Us

Chief of Staff responsible for leading Executive Communications organization, programs, operations for the Office of the Chairman and CEO which previously included CXO: Cisco’s Chief Financial Officer, Chief Strategy Officer, Chief Globalisation Officer •Responsible for creating, executing operations, scalable processes/tools: Chambers request tool, OCC Calendaring Tool, My Time Tracker, Chairman’s Choice Award, Exec Comm Training program, etc.•Develop strategic communications/positioning/brand- key internal/external events, On My Mind, earnings script writing, acquisition announcements, leadership/organizational/business transition messaging, etc. •Strategic counselor on messaging, alignment, positioning, constituency feedback•Lead and execute highly visible strategic programs and special projects: President Bush Innovation Roundtable, Future of California Series, Russian President Medvedev’s visit to Silicon Valley, Theater Days, Repatriation, Frank Luntz Focus Groups, Cisco’s Insight Series, philanthropic efforts, etc. •Responsible for driving agendas and leadership alignment for Chambers’ meetings- Board of Directors, SVP Onsite, Operating Committee, etc. •Trusted advisor entrusted with highest level of confidential information related to business strategy, bookings data, acquisitions, executive compensation, and relationships with politicians/dignitaries, etc. •Communications consultant on operations and best practice sharing to several large customers including Whole Foods, Coke, Pepsi, Anglo American, Chevron, P&G, Home Depot, etc.

San Jose, Ca, Us

Responsible for Executive Communications organization, operations and strategic planning process •Responsible for all written positioning/communications: book endorsements, forwards, written PR interviews, quotes, letters of recommendation, shareholder letters, customer/dignitary responses, etc. •Strategic calendaring planning process-recognized as industry best practice•Coordinated cross-functional customer programs such as “Next Generation Customer Relationships”•Drove peer coordination, facilitated connecting dots for CXO level alignment of messaging/positioning Executive Communications Mgr - Responsible for creating strategic briefing documents, presentations, preparation for meetings/events including worldwide travel support- Conducted briefing discussions with internal/external constituents to extrapolate detailed information- Managed site inspections, event preparations, coordination to ensure events/meetings ran flawlessly- Created first worldwide “Chambers’ Visit” travel process to ensure international counterparts prepared detailed/appropriate agenda and travel itinerarie

San Jose, Ca, Us

Managed Western Area Field Marketing communications. Responsible for promoting pipeline opportunity, lead generation activities and campaigns with an emphasis on measuring results/ROI •Successfully implemented, socialized and launched In-Touch, an internal strategic communications platform for both the internal sales organization and western area customers•Responsible for aligning western area communications strategy to business and priorities •Responsible for research and implementation of our western area customer acquisition strategy•Manage western area website, 230-250K budget per quarter, as well as various vendors

San Jose, Ca, Us

Responsible for worldwide SP field communications and the development of tools, processes and guidelines to solve strategic business problems associated with internal communications.•Designed, socialized and implemented My SP News-Clips, a profile-based email tool to drastically reduce email distributed to sales aliases while enabling corporate organizations to better target content. Renamed My News-Clips, a worldwide used tool, resulted in a communications cost reduction of $350,000+ and was projected to significantly increase productivity of sales/internal organizations.•Introduced and implemented XInternational, an SP global communications initiative to improve international collaboration worldwide on launches, campaigns, tools and programs•Produced and improved SP Bulletin, SP on Demand and SP Talk Radio

San Jose, Ca, Us

Responsible for DSL business unit marketing, specializing in customer communications for product launches, program discounts, events, tradeshows. •Implemented OpenDSL initiative, from brand design to securing 120 external company members•Managed participation at SP events including SuperComm and Networkers•Conducted focus groups to determine SP customer behavior and trends•Developed customer documentation including data sheets, whitepapers, brochures

Duluth, Ga, Us

Dedicated Cisco Systems Program Manager responsible for managing and coordinating partner relationships for multiple tradeshows, seminars, events •Managed Cisco New World Ecosystem partners at various events/tradeshows•Coordinated/managed Geneva Telecomm ’99 and Cisco Alliance Partner events including NetAid charity activities•Managed marketing, collateral, web marketing for Cisco Powered Network partners at various events, tradeshows

Office administrator responsible for managing various functions including HR, customer service, customer billing as well as internal communications•Managed billing and accounting functions for 10 major accounts•Coordinated and managed special events, SIA and MIS User Conferences•Managed benefits, health insurance, 401(k) and COBRA inquiries for staff of 50•Creator and editor of RCI Group, Inc newsletter