Kelly Smith Email & Phone Number

Jacksonville, Florida, United States

Orlando, Florida, United States

Lead and Coordinate the design, integration and overall execution of test cases across both the web based and mobile portfolio of applications verticals for Universal Parks and Resorts. Coordinate the implementation of test cases and test strategies for back end web-based API sets, mobile apps in the guest facing space and web-based application utilized by Universal team members in the theme park, hotel and food operations spaces. Ensure that quality functioning software products are delivered to business units on time based on the documented requirements from the Business Analysis teams. Work closely with both Universal business units, software developers and other IT teams such as the Business Analysts, Project Managers and Operations to design and document complicated test and use cases that the UAT team executes within the business and guest application suites. Provide software development teams feedback and results of test cases post execution and assist in planning the integration of bug fixes, enhancements plus the required regression test implementations.Create documentation for technical resources, UX designers, Test Automation Team, Business users and Software Engineers from requirements documents. Deliver and create reports related to system defects, test results and proactively recommend fixes, updates and user experience suggestions actively participating in the SDLC.Manage the planning, scheduling and integration of automated and manual testing across all of the web-based applications. Work with Project Managers and other Business stakeholders to ensure that all required test cases are executed and coordinated to ensure delivery of quality software products to guests and business units alike

Greater Orlando

Gather user and systems requirements across JAD sessions, create technical documentation, create detailed requirements documents, flow charts, analyze documents, create test cases and related documentation for application developers. Translate business requirements into technical documentation and UX related use cases.Create, develop and document detailed user stories, test cases, epics and technical documents for both business units and technical staff, ensure developers understand and implement the desired results within the application and User Interface verticals.Coordinate work efforts across multiple technology disciplines including the application developers, Software QA staff and system admins. Coordinate multiple dimensions and aspects of the enterprise project portfolio for multiple clients. Assist in research efforts, software testing and documentation of software bugs found during the testing and QA phases of projects. Ensure system test cases align with the documented operational and functional requirements, prioritize work efforts and ensure project work is completed within SLAs. Assist in executing manual and automated testing across the web-based applications, mobile applications, portals and corporate websites to ensure proper functionality. Document and write QA related defects, review code changes and functionality changes with software developers, validate software meets user requirements.

Plan, design, document and deploy detailed end to end manual test cases across, user stories and specifications on a multitude of web- based applications, web services-based components and mobile applications using testing tools. Design and develop detailed test case scenarios, user stories and ensure functionality across all web-based applications, execute and implement those test cases in carefully planned scenarios, create detailed defect reports for those test cases and report post test results to multiple teams. Assist in the troubleshooting of bugs and software related issues during the software development processes, help developers understand the details of defects and the expected software behavior based on requirements.Write detailed documentation and specifications for defects, bugs and malfunctioning business applications, work with software developers and database engineers to ensure that defects are well understood, fixed and communicated. Ensure that bugs are fully documented and review bug reports for details, work closely with software developers to ensure they understand the implications and outcomes of bug reports so that defects are correctly addressed and planned within releases.Serve as the single point of contact for testing, requirements and main software functionality SME across the web-based applications and mobile application sets within the enterprise. Ensure that quality functioning software is delivered on time to the business units.

Design, deployment, documentation and execute automated, scripted and manual test cases across the internal web-based business software spectrum for all enterprise systems and databases.Execute bug tracking, reporting, documentation, black box testing, security testing and secondary UAT level functional testing for both UI and web services API-based application sets. Create test data sets and SQL queries to validate databases within DB2 and MS SQL Server based backends. Analyze data sets to ensure that the SQL within the applications are producing expected results.Work with developers to ensure defects are corrected executing post fix validation, version certification and ensuring software aligns with business and functional requirements.Utilize testing and defect tracking tools including HP Quality Center, Mercury LoadRunner, QuickTestPro, Rational Robot, DB2 Data Studio and Microsoft Excel. Execute and implement test cases that are both automated and manual to ensure that defect free software is delivered to end users across the enterprise

Jacksonville, Florida Area

Partner with business teams and software users to lead JAD sessions delivering and documenting design, functional and business design specifications for software, analyze requirements and documents to ensure detailed realistic application designs are produced, update document and process libraries as requirements change over time, make recommendations to end users.Serve as liaison between IT and business units that use enterprise software ensuring that effective communication executes between parties and information flows as expected, plan and organize meetings with stakeholders ensuring impacted parties are informed and involved in the software development lifecycle, provide feedback to all IT teams across the SDLC spectrum.Drive and lead the enterprise change management and change control process across the organization, ensure that established procedures are followed and update flows to ensure effectiveness, efficiency and ownership.Coordinate testing efforts and provide insight to developers and QA Analysts to ensure software products are meeting business expectations and performance benchmarks are met, identify and manage issues that impact project timelines and quality.