Kelly Szymanski Email & Phone Number

Pleasanton, California, Us

Pleasanton, California, Us

Pleasanton, California, Us

Workday is a leading provider of enterprise cloud applications for human resources and finance. Founded in 2005, Workday delivers human capital management, financial management, and analytics applications designed for the world’s largest organizations. Hundreds of companies, ranging from medium-sized businesses to Fortune 500 enterprises, have selected Workday.Customer Success Management (CSM) is Workday’s bridge between our Professional Services and Production Services teams. Members of CSM advocate on behalf of Workday customers and take a team based approach to keeping customers connected to Workday. Our Customer Success Managers work directly with customers to enhance their overall user experience with Workday. The Customer Success Manager is responsible for overall customer wellbeing by monitoring customer health, producing customer programs, providing billable services, and acting as an escalation point for customer issues.

Pleasanton, California, Us

• Act as a trusted advisor for strategic initiatives, escalated concerns, best practices, and software functionality. • Drive client success by presenting ways to best optimize technology solutions to ensure sustainability and value align with client priorities and goals• Built and maintained strong relationships with clients across a diverse portfolio

KnowledgeAdvisors is the world's largest provider of learning and talent measurement solutions. For organizations that utilize learning and development to drive business outcomes, KnowledgeAdvisors offers learning measurement software that improves the effectiveness and business impact of learning. Unlike the standard reporting and dashboard features included in most learning and talent management software, we combine data from multiple enterprise systems with information collected through evaluations and assessments to paint a complete picture of learning and business performance. KnowledgeAdvisors can even benchmark our client’s learning programs against other organizations. I assist organizations in Human Capital measurement through the collection and analysis of learning and talent measurement. I consult with clients to provide recommendations for learning measurement, evaluation, and reporting - providing support to clients in the implementation and ongoing usage of evaluation software Metrics That Matter (MTM) by researching inquiries. I also provide ongoing training to clients on product functionality.

Working with Guidance Consultants and directly with clients to fulfill their WorkLife needs: child care, elder care, relocation, pet care, event planning, etc. Also, completing special projects, working with Resource Guides for Holiday Assistance, Taxes, etc, along with giving overviews of WorkLife to new employees and clients.

Milwaukee, Wi, Us

work within a clinical lab setting- data entry, tape coding, weekly meetings, & research presentations

Milwaukee, Wi, Us

keep dorms secure, maintain access to the building, monitor student access in and out of building, keeping track of all keys for the building, & being a face of the University to all who entered

Itasca, Il, Us

customer service representation, maintaining a high quality work environment, and providing quality care to every customer

B.A., Psychology, Social Welfare & Justice

Education record