Kelsey Denham Email & Phone Number

Flagstaff, Az, Us

Flagstaff, Az, Us

Partner with CEO to pioneer innovative solutions and drive business growth. Provide strategic guidance, foster key partnerships, and ensure seamless integration of AI technologies to enhance overall technology and operational efficiencies.• Utilize Six Sigma methodologies to streamline AI system development and deployment processes, reducing inefficiencies and ensuring high-quality outcomes that align with Iternal's operational goals.• Lead the conceptualization and implementation of advanced AI systems, ensuring alignment with Iternal's strategic goals and objectives.• Strategic Guidance: Provide the CEO with actionable insights and strategic advice driving informed decision-making and fostering a culture of innovation within the organization

Flagstaff, Arizona, United States

• Generating $10 million impact to P&L through artificial intelligence (AI, GenAI, machine learning, predictive analytics, data science) strategies and building out an AI Digital Transformation Office.• Increased annual sales at 242 key accounts by $99 million through effective leadership of sales planning and forecasting including, custom developed tool for 600 global field sales associates. • Increased Salesforce CRM budget from $1 million to $8 million, revitalizing the system after 5 years of declining use, achieving 81% increase in adoption across 1,000 associates and a 23-point increase in user satisfaction in one year. • Improved efficiency by 40% for sales and 60% for support teams through digital enablement and effectiveness, increasing profit and time to sell. • Decreased write-offs by $200,000 and missing inventory by 33% through the development of a global auditing tool.• Lead large scale business innovation in customer education and training, account-based marketing, Enterprise Resource Management (ERP, SAP) deployment, Salesforce launch in Japan, and Salesforce configure-price-quote (CPQ).

Flagstaff, Arizona, United States

• Promoted to Global Director, Sales & Marketing Systems to lead sales and marketing innovation and transformation.• Increased NPS by 6 points, leveraging omnichannel capabilities, best practices and innovation to increase business development, customer engagement, and partnerships with Gore brand. • Managed an annual budget of $6 million across 60+ projects and events focused on customer generation, engagement, and retention. • Increased clinical research engagement by 60% through customer centric messaging and branding across digital channels, contributing to new product development and go to market strategies for GORE® VIABAHN® VBX Balloon Expandable Endoprosthesis. • Contributed to $100 million revenue for Cardiac business by leading customer journey and experience strategies for GORE® CARDIOFORM ASD Occluder and GORE® CARDIOFORM Septal Occluder during the COVID pandemic.• Created onboarding and training strategy for field sales associates and marketing teams increasing efficiencies by 30%

Identified areas for changes and improvements across the Medical Products Division, implementing strategies in digital technology, operations, sales, and marketing. Partnered on the design, sourcing and administration of functional-based learning programs to increase associate and customer learning. Managed financial reporting and investments for training and education programs.• Built comprehensive demo program with manufacturing leaders for clearer consumption of inventory, decreasing errors by 10% and optimizing processes across four business portfolios and 20+ products.

Led collegiate classes, including the design and delivery of engaging content for 400+ students on employment skills, leadership, and career strategy. Utilized strong interpersonal skills including influencing, negotiation and teamwork to help students prepare for, and actively engage with, their future goals and plans.• Results ranging from up-skilling ~25% of students into new roles and placing ~70% into gainful employment

Collaborated with CEO and executive team to strategically increase DE&I internally and with external businesses across Northern Arizona in line with our employment and coaching services. Developed training programs for teams toprepare for leadership and career development roles.• Implemented the first use of assistive technology for legally blind associates, including change management efforts and analysis, doubling their production and providing gainful employment for people with disabilities.• Managed a team of 15+ direct reports including hiring, development, and termination.

Partnered on the successful start-up of a medical billing business specializing in mental health. Understood requirements of customers, worked to acquire new customers and managed client relationships.• Successfully secured six billing contracts, including a partnership with one of the largest providers of mental health services in Northern Arizona.

Flagstaff, Arizona Area

Managed the bank’s ~$5 million+ cash supply including, balancing and reconciliation. Placed shipment and fulfillment requests to the Federal Reserve. Responsible for up selling and cross selling commodities to customers and businesses with incentive compensation.• Co-led a team of four to develop talent, provide coaching guidance, and performance reviews.• Trained as an Assistant Branch Manager prior to leaving the banking industry after being the target of a robbery.