Kelsey Denham Email & Phone Number

Flagstaff, AZ, US

• Partner with CEO to pioneer innovative solutions and drive business growth. Provide strategic guidance, foster key partnerships, and ensure seamless integration of AI technologies to enhance overall technology and.
• Utilize Six Sigma methodologies to streamline AI system development and deployment processes, reducing inefficiencies and ensuring high-quality outcomes that align with Iternal's operational goals.
• Lead the conceptualization and implementation of advanced AI systems, ensuring alignment with Iternal's strategic goals and objectives.
• Strategic Guidance: Provide the CEO with actionable insights and strategic advice driving informed decision-making and fostering a culture of innovation within the organization

Flagstaff, Arizona, United States

• Generating $10 million impact to P&L through artificial intelligence (AI, GenAI, machine learning, predictive analytics, data science) strategies and building out an AI Digital Transformation Office.
• Increased annual sales at 242 key accounts by $99 million through effective leadership of sales planning and forecasting including, custom developed tool for 600 global field sales associates.
• Increased Salesforce CRM budget from $1 million to $8 million, revitalizing the system after 5 years of declining use, achieving 81% increase in adoption across 1,000 associates and a 23-point increase in user.
• Improved efficiency by 40% for sales and 60% for support teams through digital enablement and effectiveness, increasing profit and time to sell.
• Decreased write-offs by $200,000 and missing inventory by 33% through the development of a global auditing tool.
• Lead large scale business innovation in customer education and training, account-based marketing, Enterprise Resource Management (ERP, SAP) deployment, Salesforce launch in Japan, and Salesforce configure-price-quote.

Flagstaff, Arizona, United States

• Promoted to Global Director, Sales & Marketing Systems to lead sales and marketing innovation and transformation.
• Increased NPS by 6 points, leveraging omnichannel capabilities, best practices and innovation to increase business development, customer engagement, and partnerships with Gore brand.
• Managed an annual budget of $6 million across 60+ projects and events focused on customer generation, engagement, and retention.
• Increased clinical research engagement by 60% through customer centric messaging and branding across digital channels, contributing to new product development and go to market strategies for GORE® VIABAHN® VBX Balloon.
• Contributed to $100 million revenue for Cardiac business by leading customer journey and experience strategies for GORE® CARDIOFORM ASD Occluder and GORE® CARDIOFORM Septal Occluder during the COVID pandemic.
• Created onboarding and training strategy for field sales associates and marketing teams increasing efficiencies by 30%

• Identified areas for changes and improvements across the Medical Products Division, implementing strategies in digital technology, operations, sales, and marketing. Partnered on the design, sourcing and administration.
• Built comprehensive demo program with manufacturing leaders for clearer consumption of inventory, decreasing errors by 10% and optimizing processes across four business portfolios and 20+ products.

• Led collegiate classes, including the design and delivery of engaging content for 400+ students on employment skills, leadership, and career strategy. Utilized strong interpersonal skills including influencing.
• Results ranging from up-skilling ~25% of students into new roles and placing ~70% into gainful employment

• Collaborated with CEO and executive team to strategically increase DE&I internally and with external businesses across Northern Arizona in line with our employment and coaching services. Developed training programs for.
• Implemented the first use of assistive technology for legally blind associates, including change management efforts and analysis, doubling their production and providing gainful employment for people with disabilities.
• Managed a team of 15+ direct reports including hiring, development, and termination.

• Partnered on the successful start-up of a medical billing business specializing in mental health. Understood requirements of customers, worked to acquire new customers and managed client relationships.
• Successfully secured six billing contracts, including a partnership with one of the largest providers of mental health services in Northern Arizona.

Flagstaff, Arizona Area

• Managed the bank’s ~$5 million+ cash supply including, balancing and reconciliation. Placed shipment and fulfillment requests to the Federal Reserve. Responsible for up selling and cross selling commodities to.
• Co-led a team of four to develop talent, provide coaching guidance, and performance reviews.
• Trained as an Assistant Branch Manager prior to leaving the banking industry after being the target of a robbery.