Kelsey K Mccready Scherman Email & Phone Number

Waltham, Massachusetts, Us

Chicago, Il, Us

I administered and streamlined internal/external communication channels to ensure seamless coordination and timely updates on our client marketing campaign details, progress, and future actions. I managed contracts and onboarded new client contacts, fostering strong relationships and ensuring smooth project transitions. Additionally, I mentored a team of Customer Service Associates, enhancing their overall performance and contributing to our team's success.During this role, I accomplished the following milestones:• Initiated mobile marketing campaign processes to improve efficiency and effectiveness, encompassing campaign set-up, programming, quality assurance, monitoring, and reporting.• Collaborated closely with clients to establish campaign objectives and successfully achieved key performance indicators (KPIs) to drive desired outcomes.

Chicago, Il, Us

Chicago, Il, Us

San Francisco, Ca, Us

I oversaw and maintained a diverse pipeline of clients, ensuring the fulfillment of all their needs and expectations to uphold their satisfaction and retention. I built strong client relationships by forging trust and loyalty through exceptional customer service and support.My notable contributions are listed below:• Demonstrated expertise in consulting, educating, and strategizing with clients through high volume of sales calls, effectively positioning and selling Yelp advertising solutions.

Oxford, Oh, Us

I developed a comprehensive content strategy that aligned with our business objectives and targeted audience interests. I utilized effective storytelling techniques, captivating headlines, and visually appealing elements to enhance the impact and reach of our blog posts.Few of my key career highlights are as follows:• Researched and identified trending topics and keywords to create compelling blog posts that generated viral content and increased brand visibility, brand awareness, website traffic, and social media engagement.

Oxford, Oh, Us

- Assisted and developed a three-week educational program for 17 undergraduate students- Coordinated site visits and tours with NY-based PR, advertising and marketing executives- Developed promotional material

- Assisted with New York Fashion Week - Monitored clients’ media exposure through creating and tracking press clippings - Developed social media content for company and client pages - Participated in client meetings- Contributed to the development of a start-up fashion mobile app and online fashion magazine- Handled clothing pulls for stylists using specific fashion software

- Developed content for and monitored company and client social media accounts - Attended events for the purpose of gathering content for client webpages

- Designed floor set and organized store merchandise in an aesthetically pleasing manner - Coordinated purchases and returns with vendors- Managed inventory and recorded new merchandise into computer systems

Westfield, Nj, Us

- Assisted in managing, composing and implementing digital media campaigns to increase sales- Developed new products, blog posts & promotional materials

Memphis, Us

- Coordinate with other Greek chapters to plan social calendar for sorority- Organize the logistics for events of up to 300 participants

- Organized and filed confidential information- Interacted with law partners and assisted them with clerical tasks- Answered phone calls and organized conference rooms and clientele

Oxford, Oh, Us

- One of fifteen students selected for the three-week program after an application and interview process with the head of Miami University's communications department - Interacted with and received insight from eighteen corporate executives in the advertising, marketing, and public relations industry - An opportunity to job shadow with Apax Partners and Fourth Wall Events

Springfield, Ohio, Us

- Managed social media accounts- Assisted in writing news releases and blog posts for clients