Kelsey Gordon Email & Phone Number

Cook County, Illinois, United States

Teaching professionals to understand the differences and costs of services provided under Medicare, Medicare Advantage plans, Medicare Supplement (Medigap) plans and Medicare prescription drug coverage, determine eligibility for benefits under Medicare and Medicaid, maximize plan benefits to meet client/member/patient needs, navigate transitions in healthcare coverage as beneficiaries become eligible for Medicare and/or Medicaid. SHIP counseling and public benefit enrollments in Medicare, Medicaid, Medicare Savings Programs, SNAP, and other public benefits

Chicago

Guided diverse group of clients, including clients with substance use and co-occurring disorders, through complex SSI and SSDI application and appeal process -Utilized trauma informed care and harm reduction approach with client interactions -Identified opportunities to lower medical evidence expenditures, saving the firm $28,000-Designed evidence retrieval tracking system to ensure reliable delivery of medical evidence.

Greater Chicago Area

Streamlined filing system, digitizing over 200 case files to improve back office infrastructure at growing family law firm- Drafted pleadings, court orders, subpoenas, court settlement documents for client cases-Conducted legal research for pleadings-

In depth assistance with ACA Marketplace and Medicaid Health Insurance applications to uninsured and underinsured populations-Determined client needs by ascertaining long term goals of health insurance- cross compared health plans for clients to determine best coverage options- Developed education materials for applicants- Medicaid Managed Care plan enrollments- Onsite application assistance at Reed Hospital-

Chicago

Provided community-based mental health services on the Assertive Community Treatment (ACT) team, through case management and job development to adults living with severe and persistent mental illness. Assisted clients in job development and job search activities consistent with their needs and interests- Provided daily community outreach services to mental health clients to encourage and assist their independent living.

Mount Prospect, Il

In depth assistance with ACA Marketplace and Medicaid Health Insurance applications to uninsured and underinsured populations-Determined client needs by ascertaining long term goals of health insurance- cross compared health plans for clients to determine best coverage options- Developed education materials for applicants- Medicaid Managed Care plan enrollments- In-person IDHS office visits to address Medicaid application processing errors-

Greater Chicago Area

Enrolled underserved and hard to reach populations with SNAP benefits-Coordinated grassroots outreach with community partners across Cook County and Cook County Suburbs-operated SNAP phone application service lines- Met and exceeded quota of 55 completed applications per month-

Denver, Colorado

Assisted women and children with food and support services at a center for women and children experiencing homelessness and poverty. Connected clients to housing, food, and utility resources, assisted with crisis management. Distributed food through the pantry. Maintained front desk and operated phone lines, assisted with child care services.

Master Of Social Work - Msw, Social Services Administration

Bachelor Of Arts (B.A.), History, Fine Arts