Kelsey Jones Email & Phone Number

Concept leader with noteworthy accomplishments in operations, team building and customer retention. Skilled at executing strategic initiatives, bringing teams together through influence and empathy. Trusted leader specializing in relationship building and balancing an array of needs and implementing creative solutions in alignment with business strategies to satisfy diverse needs.Key Strengths:Client Relationship Management • Client Experience & Success • Turnaround Initiatives • Start Up Planning • Program Development • Compliance • Team Building • Project ManagementCareer Highlights:98% controllable revenue retention rate despite business circumstances.Developed Customer Success programs to achieve revenue and retention goals.Led project management of various compliance certifications to scale the business resulting in acquisition. Influential leader of Customer Success departments resulting in high performing teams delivering best in class customer experiences.

Listed skills include Management, Social Media, Teaching, Microsoft Word, and 8 others.