Ken Kammeyer Email & Phone Number

South Jordan, Ut, Us

Lehi, Utah, Us

Lehi, Utah, Us

•Oversee enterprise and mid-market accounts•Continuously track client usage to offer valuable insights aimed at improving adoption rates and operational efficiency•Collaborate with executive sponsors to align onboarding and implementation processes with overarching company objectives and Key Performance Indicators (KPIs)•Provide comprehensive training sessions on best practices using GUIDEcx software and industry benchmarks•Work closely with clients to develop customized reports, leveraging actionable data insights to optimize their onboarding projects•Identify opportunities for system integrations to broaden reporting capabilities across the client's organization and enhance the long-term engagement with GUIDEcx•Foster partnerships with product and development teams to glean insights from influential customer advocates and key accounts

Roseland, New Jersey, Us

Additional duties as Sr. Manager:• Spearheaded the expansion of the payroll and HR services support teams at the SLC office• Provided mentorship to incoming client service and service delivery managers, fostering their professional development• Conducted regular all-hands meetings, orchestrating the dissemination of best practices, process updates, client success narratives, and team commendations• Assumed responsibility for handling escalated clients, devising strategic plans to mitigate risk and ensure continued satisfaction• Conducted multiple large group sessions of Service Culture training aimed at enhancing the overall client experience

Roseland, New Jersey, Us

Led a team of service and technical consultants specializing in Human Capital Management, providing expert guidance to clients utilizing ADP Workforce Now and Vantage for HR, payroll, and benefits. Spearheaded the development and implementation of strategic initiatives focused on enhancing the overall client experience.

Salt Lake City, Ut, Us

Oversaw a dynamic recruiting team dedicated to sourcing, screening, and securing top-tier talent across a diverse range of software engineering disciplines, encompassing Java, .NET, QA, project management, business analysis, IT, mobile, UX/UI, and design roles.

Directed the HR operations within an expanding investment education firm, overseeing the formulation and implementation of comprehensive strategies and processes pertaining to employee relations, performance management, staffing, recruitment, and onboarding.

Orlando, Fl, Us

Led the HR team for a regional sales, marketing, and resort division, catering to a workforce of over 1,000 employees. Offered strategic guidance to the senior management team on matters concerning employee development, engagement, performance management, compensation, managerial efficacy, employee relations, recruitment, and retention. Worked collaboratively with leaders to devise action plans that yielded tangible enhancements in management effectiveness and employee engagement metrics.

San Jose, Ca, Us

Directed the daily functions of the Account Takeover customer support unit within the Trust & Safety division. Supervised a team of seven supervisors overseeing close to 100 community support reps handling live chat, email, and site filter queues. Conducted focus groups and formulated actionable strategies to effectively address both employee feedback and organizational requirements.

San Jose, Ca, Us

Provided comprehensive HR support to a 500-employee business unit operating within a customer support framework. Offered guidance and counsel to management at all levels regarding people management, leadership, performance evaluation, employee relations, organizational development, managerial effectiveness, and compensation strategies.

Centerville, Utah, Us

Led the HR operations in the Central Region, providing support to 8 field HR managers and 800 employees. Collaborated closely with corporate HR and business leaders to devise and implement HR, people, and business strategies. Conducted thorough HR audits to uphold legal and contractual compliance standards. Devised and executed site-specific training programs and affirmative action plans to enhance workforce development and diversity initiatives.