Ken Nicod Email & Phone Number

Auckland, New Zealand

New Zealand

Reality IoT offers ICT consultancy services across New Zealand and Australia. Provides direction on creating and refining Cloud, IoT and Software Defined Networking strategies, focusing on new products for enterprise businesses to improve end user experience and reduce internal delivery costs♦ Software Defined Networking ♦ SD- WAN ♦ Cloud - Software as a.

Auckland, New Zealand

• In this role, I am responsible for the delivery of Vodafone’s IP and Optical network from beginning to end, developing and managing strategic roadmaps and budgets, and identifying opportunities for innovation. Offer.
• Delivered on a 30% overall reduction in resources for programming and management through the implementation of new work practices.
• Carried out multimillion-dollar contract negotiations with enterprise vendors, ultimately saving between 10 and 20% of the expected cost.
• Delivered the very first Software Defined Network Controller (SDN) using a DevOps framework, which simultaneously lowered hardware costs and increased overall connectivity speed.
• Successfully implemented a 400G optical system, which was the first in the world, to deliver faster, higher quality communications at a low cost.

Auckland, New Zealand

• In this position, I was responsible for leading a national team dealing with international transport network and data centre infrastructure. Offered services to very large enterprise customers through strong design and.
• Emphasising a process of continuous change as the 'mantra' for design work to lower overall OPEX and CAPEX.
• Developing strong vendor relationships to ensure a strategic alignment between their products and company goals, increasing market leadership while providing vendors with the best deals.Key Achievements:
• Increased company morale and reduced overall frustration through the introduction of Agile methodologies.
• Reduced individual employee stress levels and overall project cost for the client.
• Facilitated a greater level of communication between teams and resources, and maximised the accuracy of solutions designed and generated.

Auckland, New Zealand

• In this role, I was responsible for supervising the planning, design, capacity, and logistics teams to serve project benefactors and Enterprise customers with network solutions. I managed several areas that included.
• Released $5 million into the business cash flow by reducing stock holdings and OPEX by 30% and 10%, respectively.
• Streamlined the customer’s communication process when it comes to making quick contact with the necessary service department.
• Maintained an annual accuracy rating of over 95% in any given year in the Network augmentation and CAPEX spending.
• Preserved an extremely high level of employee morale as evidenced in the employee evaluation scores, which also included a measure of staff turnover and a low rate of staff time off.
• Stayed abreast of the latest technology initiatives and released products that met those goals namely the first 100 Mb/s broadband service to New Zealand customers as well as providing the necessary infrastructure for.

Auckland, New Zealand

• In this position, I was responsible for leading and directing the software development and operations, network engineering, systems administration, and desktop support teams. Supervised the implementation of Agile SDLC.
• Training and mentoring managers in an effort to improve customer help desk performance.
• Highlighting the welfare of both internal staff and external vendors by composing health and safety policies.Key Achievements:
• Brought New Zealand’s very first unbundled local loop network to market and managed its implementation and support.
• Increased efficiency of vendor processes, reducing the overall time for customers and customer acquisition growth.
• Boosted the overall expertise of engineers, which increased the capabilities of the customer service team.

Leeds, United Kingdom

Provided strategic and tactical leadership for a team of 40 Headend, Voice and Data engineers across the largest region within Virgin Media. Responsible for 24x7 maintenance support of Nortel, Marconi, Nokia, Cisco, S.A., Alcatec, Juniper, switching and multimedia platforms

Professional Certificate, Business Management

Hnc, Telecommunications

Onc, Telecommunications