Ken Phillips

Ken Phillips Email and Phone Number

Senior Principal Product Manager @ ServiceNow
Kissimmee, FL, US
Ken Phillips's Location
Greater Philadelphia, United States, United States
Ken Phillips's Contact Details

Ken Phillips work email

Ken Phillips personal email

Ken Phillips phone numbers

About Ken Phillips

As a Telecom Industry Consultant, my current emphasis involves steering service providers through strategic digital transformation, with a particular emphasis on BSS/OSS product innovation and process optimization. My passion is digital transformation evolution - digitizing the telecom business model operations as it evolves from traditional B2B and B2C models towards a more customer-centric approach.My expertise encompasses a deep best practice skillset in telecom product management and development, solution architecting, and solution implementation, that emphasizes incremental digital transformation roadmap strategies that aligns business vision, strategy, planning, and transformation initiatives to business capabilities and resultant business value streams.

Ken Phillips's Current Company Details
ServiceNow

Servicenow

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Senior Principal Product Manager
Kissimmee, FL, US
Website:
servicenow.com
Employees:
32886
Ken Phillips Work Experience Details
  • Servicenow
    Senior Principal Product Manager
    Servicenow
    Kissimmee, Fl, Us
    View
  • Freelance
    Telecom Industry Consultant
    Freelance Oct 2024 - Present
    Telecom Industry consulting for wireline and wireless service providers• Trends and telecom industry technologies: provide insights into the latest product trends and technologies in the service provider industry for competitive edge for BSS/OSS products; customer and end-user centric product and service solution development and implementation for B2B, B2C and B2E.• Strategy and operations: service provider product management, product vision and strategy, product roadmap and product development, solution design, requirements development and management; business operations process optimization and mapping to telecom applications and functions and underlining network services technology infrastructure.• Digital Transformation strategy: legacy BSS/OSS "sales order to cash" ecosystem digital transformation, integration strategy and enterprise governance. TM Forum Open Digital Architecture governance - practical implementation strategies for digital transformation• Product and services modeling: product catalog, product specifications, service specifications and resource specification relationship modeling best practices.• ServiceNow Sales Order Management and ServiceNow CSDM consulting• TM Forum eTOM and SID reference alignment best practices guidance.
  • Servicenow
    Senior Principal Product Manager
    Servicenow Jul 2022 - Oct 2024
    Santa Clara, Ca, Us
    View
  • Ericsson
    Principal Solution Architect - Oss
    Ericsson Apr 2016 - Jul 2022
    Kista, Stockholm, Se
    View
  • Comcast
    Bss Enterprise Architect - Ethernet Products
    Comcast Nov 2012 - Mar 2016
    Philadelphia, Pa, Us
    View
  • Trueposition
    Principal System Architect
    Trueposition 2006 - Jul 2012
    Berwyn, Pa, Us
    View
  • Cisco Systems
    Oss Product Architect
    Cisco Systems Sep 2005 - Aug 2006
    San Jose, Ca, Us
    View
  • Bellsouth
    Oss System Architect - Consultant
    Bellsouth Jun 2005 - Sep 2005
    Dallas, Tx, Us
    View
  • Nextel
    Senior Oss Architect - Consultant
    Nextel Jul 2004 - Jun 2005
    Overland Park, Kansas, Us
    View
  • Netharmonix
    Lead Product Architect
    Netharmonix 2002 - 2004
    View
  • Iconixx Telecommunications Solutions
    Lead Oss Tm Forum Consultant
    Iconixx Telecommunications Solutions 2000 - 2002
    Us
    View
  • Compaq Computer Corp
    Nms Solution Architect
    Compaq Computer Corp 1998 - 1999
    Houston, Texas, Us
    View
  • Compaq Computer Corp
    Technical Consultant
    Compaq Computer Corp 1996 - 1998
    Houston, Texas, Us
    View

Ken Phillips Skills

Systems Engineering Requirements Management Requirements Gathering Requirements Analysis Product Requirements System Requirements Functional Requirements Uml Tools Use Case Use Case Analysis Requisitepro Full Sdlc Agile Methodologies Scrum Version One Clearquest Soa Web Services Xml Etom Ngoss Sid Business Process Mapping Itil Certified Service Assurance Service Fulfillment Tmn Fcaps Global Network Operations Network Management Applications Snmpv3 Test Engineering Information Security Management Network Engineering Broadband Networks Sdh Dwdm Isup Bssap Pcap Sigtran Ss7 Protocol Sip Tcp/ip Protocols Umts Gsm Atm Networks X.25 T1s

Ken Phillips Education Details

  • Villanova University
    Villanova University
    Policy And Practices
  • Penn State Great Valley
    Penn State Great Valley
    Agile
  • Golden Gate University
    Golden Gate University
    Network Management

Frequently Asked Questions about Ken Phillips

What company does Ken Phillips work for?

Ken Phillips works for Servicenow

What is Ken Phillips's role at the current company?

Ken Phillips's current role is Senior Principal Product Manager.

What is Ken Phillips's email address?

Ken Phillips's email address is ke****@****son.com

What is Ken Phillips's direct phone number?

Ken Phillips's direct phone number is +121284*****

What schools did Ken Phillips attend?

Ken Phillips attended Villanova University, Penn State Great Valley, Golden Gate University.

What skills is Ken Phillips known for?

Ken Phillips has skills like Systems Engineering, Requirements Management, Requirements Gathering, Requirements Analysis, Product Requirements, System Requirements, Functional Requirements, Uml Tools, Use Case, Use Case Analysis, Requisitepro, Full Sdlc.

Who are Ken Phillips's colleagues?

Ken Phillips's colleagues are Franz Perez, Santhosh Reddy Vallapureddy, Ramkumar Mahato, Darshana Daga, Srishti Gupta, Takayoshi Fukaya, Naveen Kumar.

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