AeroLeads people directory · profile
Ken Phillips Email & Phone Number
Senior Principal Product Manager
at
ServiceNow
1 work email found
@ericsson.com
2 phones found area 212
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Principal Product Manager
Location
Greater Philadelphia, United States
Company size
Who is Ken Phillips? Overview
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Quick answer
Ken Phillips is listed as Senior Principal Product Manager at ServiceNow, a with 32886 employees, based in Greater Philadelphia, United States. AeroLeads shows a work email signal at ericsson.com, phone signal with area code 212, and a matched LinkedIn profile for Ken Phillips.
Ken Phillips previously worked as Telecom Industry Consultant at Freelance and Principal Solution Architect - OSS at Ericsson. Ken Phillips holds Master Certificate In Information Security Management - Government, Information Security Architecture, Policy And Practices from Villanova University.
Company email context
Email format at ServiceNow
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{first}.{last}@ericsson.com
86% confidence
AeroLeads found 1 current-domain work email signal for Ken Phillips. Compare company email patterns before reaching out.
Profile bio
About Ken Phillips
As a Telecom Industry Consultant, my current emphasis involves steering service providers through strategic digital transformation, with a particular emphasis on BSS/OSS product innovation and process optimization. My passion is digital transformation evolution - digitizing the telecom business model operations as it evolves from traditional B2B and B2C models towards a more customer-centric approach.My expertise encompasses a deep best practice skillset in telecom product management and development, solution architecting, and solution implementation, that emphasizes incremental digital transformation roadmap strategies that aligns business vision, strategy, planning, and transformation initiatives to business capabilities and resultant business value streams.
Listed skills include Systems Engineering, Requirements Management, Requirements Gathering, Requirements Analysis, and 45 others.
Current workplace
Ken Phillips's current company
Company context helps verify the profile and gives searchers a useful next step.
Servicenow
13 roles · 31 years
Ken Phillips work experience
A career timeline built from the work history available for this profile.
Telecom Industry Consultant
Current
Freelance
Telecom Industry consulting for wireline and wireless service providers• Trends and telecom industry technologies: provide insights into the latest product trends and technologies in the service provider industry for competitive edge for BSS/OSS products; customer and end-user centric product and service solution development and implementation for B2B, B2C and B2E.• Strategy and operations: service provider product management, product vision and strategy, product roadmap and product development, solution design, requirements development and management; business operations process optimization and mapping to telecom applications and functions and underlining network services technology infrastructure.• Digital Transformation strategy: legacy BSS/OSS "sales order to cash" ecosystem digital transformation, integration strategy and enterprise governance. TM Forum Open Digital Architecture governance - practical implementation strategies for digital transformation• Product and services modeling: product catalog, product specifications, service specifications and resource specification relationship modeling best practices.• ServiceNow Sales Order Management and ServiceNow CSDM consulting• TM Forum eTOM and SID reference alignment best practices guidance.
Oct 2024 - Present
Senior Principal Product Manager
Jul 2022 - Oct 2024
Principal Solution Architect - Oss
Apr 2016 - Jul 2022
Bss Enterprise Architect - Ethernet Products
Nov 2012 - Mar 2016
Principal System Architect
2006 - Jul 2012
Oss Product Architect
Sep 2005 - Aug 2006
Oss System Architect - Consultant
Jun 2005 - Sep 2005
Senior Oss Architect - Consultant
Jul 2004 - Jun 2005
Lead Product Architect
2002 - 2004
~2 yrs
Lead Oss Tm Forum Consultant
2000 - 2002
~2 yrs
Nms Solution Architect
1998 - 1999
~1 yr
Technical Consultant
1996 - 1998
~2 yrs
Team & coworkers
Colleagues at ServiceNow
Other employees you can reach at servicenow.com. View company contacts for 32886 employees →
DR
David Robinson
Colleague at ServicenowCherry Hill, New Jersey, United States
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RD
Ramu Dammalapati
Colleague at ServicenowHyderabad, Telangana, India
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RC
Ravi Chakraborty
Colleague at ServicenowHyderabad, Telangana, India
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JC
Jacqueline Cullen
Colleague at ServicenowNew York, United States
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J(
Jena (Jennifer) Chua
Colleague at ServicenowSan Francisco Bay Area, United States
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MF
Mark Feigenbutz
Colleague at ServicenowSt Louis, Missouri, United States
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JE
Johnson Edward
Colleague at ServicenowMountain View, California, United States
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VH
Volker Hepp
Colleague at ServicenowInning Am Ammersee, Bavaria, Germany
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SK
Sanjay Kittur
Colleague at ServicenowSan Jose, California, United States
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SS
Sierra Stone
Colleague at ServicenowSan Diego, California, United States
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David Robinson
Colleague at ServicenowCherry Hill, New Jersey, United States
View →
RD
Ramu Dammalapati
Colleague at ServicenowHyderabad, Telangana, India
View →
RC
Ravi Chakraborty
Colleague at ServicenowHyderabad, Telangana, India
View →
JC
Jacqueline Cullen
Colleague at ServicenowNew York, United States
View →
J(
Jena (Jennifer) Chua
Colleague at ServicenowSan Francisco Bay Area, United States
View →
MF
Mark Feigenbutz
Colleague at ServicenowSt Louis, Missouri, United States
View →
JE
Johnson Edward
Colleague at ServicenowMountain View, California, United States
View →
VH
Volker Hepp
Colleague at ServicenowInning Am Ammersee, Bavaria, Germany
View →
SK
Sanjay Kittur
Colleague at ServicenowSan Jose, California, United States
View →
SS
Sierra Stone
Colleague at ServicenowSan Diego, California, United States
View →
3 education records
Ken Phillips education
Master Certificate In Information Security Management - Government, Information Security Architecture, Policy And Practices
Villanova University
Certificate In It Business Analysis, - Business Process Modeling, Use Case Development, Agile
Penn State Great Valley
Telecom Management, Network Design, Network Management
Golden Gate University
FAQ
Frequently asked questions about Ken Phillips
Quick answers generated from the profile data available on this page.
What company does Ken Phillips work for?
Ken Phillips works for ServiceNow.
What is Ken Phillips's role at ServiceNow?
Ken Phillips is listed as Senior Principal Product Manager at ServiceNow.
What is Ken Phillips's email address?
AeroLeads has found 1 work email signal at @ericsson.com for Ken Phillips at ServiceNow.
What is Ken Phillips's phone number?
AeroLeads has found 2 phone signal(s) with area code 212 for Ken Phillips at ServiceNow.
Where is Ken Phillips based?
Ken Phillips is based in Greater Philadelphia, United States while working with ServiceNow.
What companies has Ken Phillips worked for?
Ken Phillips has worked for Servicenow, Freelance, Ericsson, Comcast, and Trueposition.
Who are Ken Phillips's colleagues at ServiceNow?
Ken Phillips's colleagues at ServiceNow include David Robinson, Ramu Dammalapati, Ravi Chakraborty, Jacqueline Cullen, and Jena (Jennifer) Chua.
How can I contact Ken Phillips?
You can use AeroLeads to view verified contact signals for Ken Phillips at ServiceNow, including work email, phone, and LinkedIn data when available.
What schools did Ken Phillips attend?
Ken Phillips holds Master Certificate In Information Security Management - Government, Information Security Architecture, Policy And Practices from Villanova University.
What skills is Ken Phillips known for?
Ken Phillips is listed with skills including Systems Engineering, Requirements Management, Requirements Gathering, Requirements Analysis, Product Requirements, System Requirements, Functional Requirements, and Uml Tools.
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