David Robinson Email & Phone Number

Cherry Hill, Nj, Us

Camden Nj

Camden Nj

Mt. Laurel, Nj

Cherry Hill, Nj

Focalpoint Technology Consulting's mission is to give our small business and residential clients personal service and honest technology guidance. We strive to show our clients a level of integrity and responsiveness that larger IT firms can not achieve.We specialize in finding solutions for our clients that let them leverage new and existing technology to help improve their efficiency and bottom line.Some of the things we offer:Professional On-Site Commercial and Residential ServicesComplete Technology Solutions and Consulting for New BusinessesScheduled System MaintenanceEmergency Remote SupportWired/Wireless Networking Design and Implementation Software InstallationIndividual and Group TrainingServer, Desktop, and Laptop Installation and SupportDisaster Recovery Planning ServicesWebsite and Graphics Design

Responsible for:- Managing the day to day IT needs 250 end-uses in 10 locations in both retail and education environments.- Researching, designing, and implementing company wide IT projects.- Developing and maintaining annual budget.- Managing tech support staff.- Developing and driving new technology-based initiatives to cut cost while increasing network and system interoperability and uptime.Proficient in: - IT project management- Corporate IT policy development- Microsoft Windows Server NT through 2012- Hyper-V Virtualization- Wyse Thin Client Computing- Microsoft Terminal Services/Remote Desktop Services- VoIP- Cisco Hardware- Retail presentation displays- Mesh networking and wireless implementationsKey projects (Ongoing and Completed):- Developed and implemented a company wide end user security and use policy to help curb abuse of company resources and protect data.- Implemented a help desk system with trouble ticketing to better track and resolve end user problems- Researched, designed, and implemented in-house replacement for MPLS network, cutting monthly access costs by an estimated $3,000 while increasing uptime and network resiliency.

• Analyzed customers phone bills and generated reports in MS Access and Excel on attainment and discrepancies• Responsible for maintaining IT infrastructure, including file servers, email services, Blackberry server, and other items• Oversaw various aspects of large RFP and Telecommunications Inventory Projects• Helped design and implement software tools to increase accuracy and productivity• Successfully managed large IT infrastructure upgrade of servers and services

Managed the sales, design, build, and implementation of T-1 based communications solutions (including POTS, Centrex, Internet, Frame, MPLS, and VoIP) for clients in a wide rage of industries and markets. Was responsible for a minimum of 25 (and maximum of 60) client projects at any given time for periods of 60-90 days from approval to post-activation while coordinating clients, vendors, and internal departments to provision communications solutions customized to the needs of the individual or multiple location commercial businesses.