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Mark Feigenbutz Email & Phone Number

Conversation designer, content designer, creative lead, etc. at ServiceNow
Location: St Louis, Missouri, United States 8 work roles 1 school
1 phone found area 314 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Conversation designer, content designer, creative lead, etc.
Location
St Louis, Missouri, United States
Company size

Who is Mark Feigenbutz? Overview

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Quick answer

Mark Feigenbutz is listed as Conversation designer, content designer, creative lead, etc. at ServiceNow, a company with 5 employees, based in St Louis, Missouri, United States. AeroLeads shows phone signal with area code 314 and a matched LinkedIn profile for Mark Feigenbutz.

Mark Feigenbutz previously worked as Sr. Content Designer (Design Innovation, Conversational Interfaces) at Servicenow and Advisory Board Member at Ux Content Collective. Mark Feigenbutz holds Bachelor Of Arts (B.A.), Creative Writing (Specialization In Screenwriting & Nonfiction) from Santa Fe University Of Art And Design.

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ServiceNow

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Profile bio

About Mark Feigenbutz

If you're wondering, my last name is pronounced f+eye+gun+boots. But the "butz" part sounds more like "books" than "boots."Just call me Mark.From stand-up comedy to copywriting, screenwriting to conversation design, I've been engaged in the creative process for the better part of my life. In my current role as a Sr. Content Designer, I support and influence the design of a suite of conversational interface products.In the past, I've led multiple enterprise conversation design efforts, provided conversational UX/UI support and creative direction for an AI startup, and ideated treatments and original concepts for an established studio.If that weren’t enough, here are some sensible sentence fragments written in the third person:• Developed a test to quantify virtual assistant personality• Designed and curated the personality and conversational UX of an AI startup's chatbot• Designed the conversational UX & UI of a Fortune 50 customer support chatbot• Led the conversational UX design of a Fortune 100 sales chatbot • Collaborated with AI and ML subject matter experts to enhance NLU• Collaborated on the design of Alexa skills and various VUI experiences• Wrote the screenplay for a short film that was accepted into the Academy Award-qualifying DIFF and the BAFTA-recognized ASFF• Wrote, produced, and directed a one-man comedy showNow, if you thought my career pitch was good, wait 'til you get a load of my elevator pitch...Need to ascend a building, and fast? Tired of futilely flapping your arms, spending thousands of dollars on suction cups, and astral projecting?Don’t wait, elevate.With an elevator, you’ll be on the fast track to the top.Lament the weather (and climate, if you're feeling adventurous), throw down a lot of dad-esque head nods, speculate whether the “Close Door” button actually does anything, and more—all from the comfort of a literal box.So, going up?

Listed skills include Comedy, Film Production, Video Production, Television, and 58 others.

Current workplace

Mark Feigenbutz's current company

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ServiceNow
Servicenow
Conversation designer, content designer, creative lead, etc.
2225 Lawson Lane, Santa Clara, CA 95054, us
Website
Employees
5
AeroLeads page
8 roles

Mark Feigenbutz work experience

A career timeline built from the work history available for this profile.

Sr. Content Designer (Design Innovation, Conversational Interfaces)

Current

Santa Clara, CA, US

  • Led concept design for an LLM-powered virtual assistant persona designer and chat forecaster product
  • Ideate features and design content for a VA Designer product
  • Design content for an NLU Workbench product and its data labeling experience
  • Designed content for a Conversational Interfaces Admin Console product
  • Facilitate design jams, devise team processes, design and deliver stakeholder presentations, etc.
Sep 2021 - Present

Advisory Board Member

Menlo Park, California, US

  • Provided oversight for a UX coaching platform
  • Consulted on product roadmap, branding, and content design
Oct 2020 - Jan 2023

Sr. Ux Architect (Conversation Designer)

Northbrook, IL, US

  • Led the conversational UX design of a sales chatbot
  • Collaborated with dev and AI teams to improve bot NLU
  • Analyzed user utterances to identify future intents and streamline overall user journey
  • Provided iterative design support for an SMS roadside chatbot
  • Facilitated design reviews for business and web stakeholders
Feb 2021 - Sep 2021

Conversation Designer

Saint Louis, MO, US

  • Designed the conversational UX & UI experience for a customer support chatbot
  • Created dialogue flows, high-fidelity prototypes, user journeys, user personas, etc.
  • Conducted UX research, performed usability testing, synthesized and visualized data, etc.
  • Ideated, nurtured, and positioned both internal and external product POCs
  • Designed presentations for Director, VP, and C-level audiences
  • Designed the branding (logo, tagline, color palette, style guide, etc.) for the org-wide Centene Experience Design initiative
Feb 2020 - Jan 2021

Creative Lead

University City, Missouri, US

  • Provided creative and copy direction to designers and copywriters for both product and marketing
  • Helped shape the go-to-market strategy and product positioning for an automated support platform
  • Collaborated with product team on user research, market research, focus groups, etc.
  • Crafted copy for headlines, taglines, print collateral, presentation decks, etc.
  • Designed and presented decks to showcase brand, positioning, product features, etc.
  • Provided copy direction across the org
Sep 2019 - Feb 2020

Ux Writer

University City, Missouri, US

  • Designed and curated the personality and conversational UX of an AI-powered chatbot
  • Developed a test to quantify virtual assistant personality robustness
  • Created intents, training phrases, response variants, etc.
  • Created and curated multiple dialogue repositories
  • Collaborated with AI and ML subject matter experts to enhance chatbot's natural language understanding
  • Ideated and conducted research to inform the UX & UI copy direction for automated support platform
Apr 2018 - Sep 2019

Sr. Copywriter & Screenwriter

  • Liquid: Created and copyedited ad campaigns, taglines, and product copy for a multibilliondollar cryptocurrency exchange
  • Coolfire Studios: Crafted regular scripts for a Fortune 100 brand's YouTube channel; created original concepts and treatments for multiple unscripted television series
  • The Proof Agency: Created taglines and copy for an international alcohol brand and CPGalcohol app; collaborated on investor pitch decks
  • Healthful Pursuit: Crafted regular scripts for a YouTube channel with 10M+ views
  • Evertoon: Created copy for animated corporate promotional materials and ad campaignsNote: The above is only a sampling of my freelance work.
Feb 2015 - Apr 2018

Stand-Up Comedian

  • Performed for live audiences from Los Angeles to London
  • Wrote, produced, and directed an hour-long one-man show
  • Produced and promoted comedy shows for private corporations and charitable foundations
Oct 2005 - Aug 2015
Team & coworkers

Colleagues at ServiceNow

Other employees you can reach at servicenow.com. View company contacts for 5 employees →

1 education record

Mark Feigenbutz education

  • Santa Fe University Of Art And Design
    Santa Fe University Of Art And Design
    Creative Writing (Specialization In Screenwriting & Nonfiction)
FAQ

Frequently asked questions about Mark Feigenbutz

Quick answers generated from the profile data available on this page.

What company does Mark Feigenbutz work for?

Mark Feigenbutz works for ServiceNow.

What is Mark Feigenbutz's role at ServiceNow?

Mark Feigenbutz is listed as Conversation designer, content designer, creative lead, etc. at ServiceNow.

What is Mark Feigenbutz's phone number?

AeroLeads has found 1 phone signal(s) with area code 314 for Mark Feigenbutz at ServiceNow.

Where is Mark Feigenbutz based?

Mark Feigenbutz is based in St Louis, Missouri, United States while working with ServiceNow.

What companies has Mark Feigenbutz worked for?

Mark Feigenbutz has worked for Servicenow, Ux Content Collective, Allstate, Centene Corporation, and Capacity.

Who are Mark Feigenbutz's colleagues at ServiceNow?

Mark Feigenbutz's colleagues at ServiceNow include Jaspreet Singh, Navpreet Kundal, Callie Elwood, Yash Maheshwari, and Samuel Premkumar.

How can I contact Mark Feigenbutz?

You can use AeroLeads to view verified contact signals for Mark Feigenbutz at ServiceNow, including work email, phone, and LinkedIn data when available.

What schools did Mark Feigenbutz attend?

Mark Feigenbutz holds Bachelor Of Arts (B.A.), Creative Writing (Specialization In Screenwriting & Nonfiction) from Santa Fe University Of Art And Design.

What skills is Mark Feigenbutz known for?

Mark Feigenbutz is listed with skills including Comedy, Film Production, Video Production, Television, Film, Entertainment, Improvisation, and Acting.

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